Advanced Custom Renovations

I WOULD AND DO RECOMMENDTHIS SUPERB COMPANY TO WHOM EVER I KNOW IS GOING TO INSTALL NEW FLOORING! THESE GUYS DID A FANTASTIC JOB ON THE INSTALLATION OF MY FLOOR! THEY DID MY ENTIRE HOME, AND BLENDED ALL ROOMS PERFECTLY. IT FLOWS TOGETHER SO SMOOTHLY. THEY ARE WONDERFUL, CLEAN, DEPENDABLE, TRUSTWORTHY, AND MORE POSITIVE ADJECTIVES THAN I CAN SPELL. IF I EVER HAVE ANOTHER PROJECT WHERE I COULD USE THEIR EXPERTESE ON, THEY ARE WHO I WOULD CONTACT. IF YOU ARE UNCERTAIN ABOUT WHO YOU SHOULD USE TO HANDLE YOUR PROJECT I HOPE YOU MAKE THE SAME CHOICE I MADE. I KNOW YOU WILL BE AS PLEASED AS I AM WITH THE END RESULT.

I cannot say enough good things about this company! From the very beginning to the very end they were AMAZING!! I am still in shock at how much lower their quote was compared to 3 other companies, I was even able to get 3 extra areas done for the less than the other companies 2 room quote. From the minute James walked in my door for my install quote, he was so patient and explained everything in great detail, never made me feel rushed or pressured. He was able to meet and exceed my short time frame I had to get my floor completed before I moved in. The installers were professional and very responsible, I trusted them enough to give them a key so they could let themselves in so I wouldn't miss any work. The job supervisor, Nick, checked in to make sure everything was going as planned, and even when an issue with my sub flooring arose the price they charged was lower than I expected it to be. They left my house clean and treated as if it was their own. After my floor was done and looked fantastic, I had a few questions/concerns. When I called Nick and James, they both showed up in person to take a look and then they even went above and beyond when they saw my washer and dryer sitting in my living room and took it upon themselves to install them for me....totally unexpected and made my day! Somehow during my move a box had a rock under it leaving a scratch on my new floor, I called up Advanced Custom Renovations and to my surprise they came right out and fixed that for me at no additional cost. It has been a long time since I have experienced such exceptional customer service and again, I cannot thank them enough for all that they did. I am beyond pleased.

We wanted new tile in our home and decided to go through ACR. Got to say the whole experience has been horrible. The installers did a horrible job. Missing grout, installing chipped tile, severe lip issues, left carpet ripped up, left my yard dirty and lots of other issues. Same as the other reviewer under estimated the job made me buy more product. Pretty sure the extra thin set I bought went somewhere else. Like straight in their pockets. Advanced Custom Renovations did such a bad job. We're still fighting over the last bill. I refuse to pay full price for subpar work.

This was a large tile project and it started off well enough. Good communication, nice guys. Unfortunately, they under-estimated the work which put them in a time crunch and everything went downhill rapidly. They worked well with me on several items but in the end, ran out of time to do my job and since they already had another one lined up, they tried to finish in about half the time they should have. The final quality was poor. I am left with grout overflowing onto tile, some pieces have no grout, grout against the walls, etc. When they hooked up my washer, they mixed up the hot and cold hoses. I was wondering why all my colors suddenly started bleeding into each other. They had to come back to replace a mis-aligned tile and they put it in backwards - I see the back of it. Now I have to dig it out and replace it. They would be fine for a small job, but I wouldn't hire them for a large one again.

My wife and I are very pleased with Arizona Interior Concepts. Our installer, Charlie, did an amazing job. The entire job took a few days but they would clean up after every day so we wouldn't have to come home to a mess. Worth every penny!

These guys did a fantastic job on installing ceramic tile in 3 rooms and a master closet. The craftsmanship and pride of work the installers displayed was apparent throughout the installation. Their work can only be described as top-notch. They were on time every day and were always courteous, polite, and engaging. If you are going to get ceramic tile installed, go with these guys. They will not disappoint!!!

They came on time and worked efficiently.

I can't say enough good about these guys. From the estimator to the manager to the installers. They are fair, responsive, attentive and give SUPERB workmanship! The whole job went like clockwork and without a hitch.

Mario and his assistant did a great job. They were on-time, made helpful suggestions and were very courteous and conscientious. A pleasure working with them,

Extremely happy with the end results. Their expertise and input was invaluable. Great company and professional staff. We highly recommend Arizona Interior Concepts for your next home improvement project.

We had several companies say it could not be done the way we wanted. He helped us do it from design to finish the way we wanted w/o any transition strips.