Art of Plumbing, LLC

Asked for a quote on a simple job - replacing a fitting where my bidet was attached to the water line. The guy gave me a reasonalbe sounding estimate of $275 and then came out. He looked over the situation and said it would cost an extra $100. I told him I would been quoted for the job and he told me that was only for driving up to my place! I let him know I was not happy but did not make a scene, yell or cuss at him. I gave him the extra money just to get it done. Now, I got a call related to an Angi search about a new problem. They gave no estimate over the phone but did tell me the estimate would be free. I was not sure if it was the same company I'd had the problem with before but I figured it would not hurt to get their estimate and would not get taken again. The guy came by, got half way up my driveway, then backs out and drives away. Minutes later I get a call declining the job because they would done work for me before and were not interested! yelp score is 2.3!

When I talked to Rory, I described a very simple project - just replace the valve fitting on the end of a copper supply line to my toilet. He told me it would be about $175 for the house call. But when Andrew arrived, he saw that the job was exactly as I'd described - but claimed the $175 was only for driving to my house and the actual work would cost an extra $100. What was I to do at that point? These people know they've got you in a pinch now and that you will probably agree to the extra charge because, by this point, you're pretty desperate to get the water back on. When I called to complain about the charge, I actually got Andrew on the line. He was blunt, rude and disrespectful. I'm sure he's heard this very complaint before and was ready with his "I told you the price, you agreed, I did the job" line. Until I hung up on him. Do not trust these people.

Did a good job

They were vey nice and pleasant

Job done well

A very professional and accommodating company. It was nice to get a person on the phone and not a voicemail.

Jack was on time. He repaired my main problem, plus a couple others while here. I highly recommend their service.

Quick response to our call. Very friendly and professional I would highly recommend them!

They did a great job, great people, great work.