Out of Network

Arwood Waste, Inc.

Find screened and approved pros

Unresolved Complaints

We have received a customer complaint about this professional. Until we work through our resolution process this professional will remain unable to be matched with new customers through HomeAdvisor.

This professional is out of network

Let’s find you the best HomeAdvisor screened and approved professionals.

Learn more about HomeAdvisor’s screening and approval process.

39 Years In Business

Company Details

Is this your business? Claim it and provide customers with your most up-to-date information.

Contact

13255 Lanier Road
Jacksonville, FL 32226
awwaste.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

    Areas of Expertise

    • Dumpster Service - Delivery and Pick Up
    • Waste, Junk, Building Materials and Debris - Remove and Haul
    • Portable Toilet Rental
    • Temporary Fencing
    • Demolition Contractor
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted
    • Free Offer

      Free Offer! Get Waste Analysis free when A customer contacts ...

      Claim This Deal
    • Free Offer

      Free Offer! Get Waste Analysis free when A customer contacts ...

      Claim This Deal

    Ratings

    2.3
    17 Verified Reviews
    • 5
      7
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      10
    Showing 1-10 of 17 results
    0.50 April H. Glen Allen, VA
    11/22/2019

    THE MOST AWFUL COMPANY I HAVE EVER WORKED WITH!!!! They sent me a bill for one porter potty of 275... then charged 500 to my credit card... took a month to get refunded... then after my wedding I was getting bills stating that I owed 275.... I called and was told my account was closed with a 0 dollar balance... two months after my wedding they charged my credit card 275... the worst company I have ever dealt with... if only I read the reviews.

    0.50 Thomas S. Cincinnati, OH
    8/14/2019

    Overcharged...late arrival dumpster was late for pickup, additional charge... very late pickup a week late. They said they would charge $75 for pick up billed credit card $100.

    0.50 Mike F. Brush Prairie, WA
    8/14/2019

    They contracted with. A local company in Washington State that would have cost me $395.00 for what they charged me $647.00. They do not have a business license in this state and they did not pass on the information I gave them to the local company so now I have a damaged driveway, GREAT LEARNING LESSON!

    0.50 John E. Alpharetta, GA
    11/13/2018

    Rented a portable toilet for a few weeks before a reunion. Called and had it picked up early. That was July and now in November I am getting bills for almost 2 thousand dollars. I called and they were rude telling me unless they hear from dispatch I still have it and will be billed. I repeated they picked it up early. Again, rude. Person said they would call me back. Crickets. I emailed, crickets. Find another company!

    5.0 Michael N. Jacksonville, FL
    10/19/2018

    The gentleman who took our call (Michael) was prompt and friendly. Priced so much better than the other dumpster companies! Would definitely use again.

    0.50 Robert D. Jacksonville, FL
    9/28/2018

    The biggest piece of shit company ever. You call for a dumpster and having it delivered next day they charge your card right away and deliver dumpster after 5 days, they leave it there for 1 day and they come to pick up without me calling and without permission. You call them 50 times to have my dumpster back they bring it after a week. This dumpster business is run by biggest dumb people.

    0.50 Hannah R. Esmont, VA
    3/27/2018

    Ha! Check out bbb! They have a warning for the company! Karma. I hope you go under.

    Response from Company:

    Hannah has a balance owed on her account. We settled this case at BBB last month and it was in AW Waste favor. Please make good on your account Hannah "No Pay" Reed!

    0.50 Lindy B. Micanopy, FL
    12/17/2017

    I placed my order with a highly rated local dumpster company, and was surprised to receive an order confirmation from Arwood. The original price quoted when I placed my order was increased by $150. When I called to speak to a representative to discuss the price change he was rude, contradicted me when I read him the reason stated in the email, argued with me about what I must have ordered (despite the details included in the Arwood order confirmation email) and then hung up on me without confirming cancellation of my order when I requested it. Afterward, it was impossible to connect with an actual human being in sales or accounting to confirm that the order was cancelled, yet the emails about the orders delivery and payment on my charge card continued to be delivered. No one ever responded to subsequent calls or emails requesting confirmation of the cancellation and I continue to monitor my credit card statement to be certain the charge wasn't made. Arwood talks about how much it cares about customer relationships, but actions speak louder than words.

    0.50 Alan P. Jacksonville, FL
    8/17/2017

    Do not deliver the dumpster on time. Do not deliver it later when they said they would. Dumpster was two weeks late, Billing is a nightmare and customer service is very rude and uncaring,

    0.50 Theodore C. Saint Leonard, MD
    6/13/2017

    Company missed agreed to pick up date with no phone call or any notification. Waited all day for them, I called mid day and was told all they promise is 7AM to 7PM arrival. Multiple phone calls, messages and emails to them over the next four days unanswered with no follow up pick up date. I Fired them.

    Photos

    Arwood Waste, Inc.
    5
    Waste Material Removal

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.