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5 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 7:00 PM
  • Tue: 8:00 AM - 7:00 PM
  • Wed: 8:00 AM - 7:00 PM
  • Thu: 8:00 AM - 7:00 PM
  • Fri: 8:00 AM - 7:00 PM
  • Sat: 8:00 AM - 7:00 PM
  • Sun: 8:00 AM - 6:00 PM
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Achievements

Service Details

  • Residential Work

Areas of Expertise

  • appliance repair
  • oven/stove repair
  • refrigerator repair
  • dryer/washer repair
  • coocktop repair
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Deals

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted
  • Save 10%

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Ratings

4.8
29 Verified Reviews
  • 5
    26
  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 29 results
5.0 Francisco V. Aurora, IL
3/30/2024

Customer support kept me updated on when the tech would be arriving via text and phone call. The tech was very professional, arrived on time, and completed the work in a timely fashion. I was very satisfied with quality of work and the overall experience!

5.0 Susan S. Lombard, IL
2/11/2024

The technician, Andrew, quickly diagnosed the problem, then replaced the part. He explained what he was doing each step of the way, and was very courteous.

5.0 Tami H. Arlington Heights, IL
2/1/2024

Great business to work with. My washer would not drain properly and Aslan sent out a professional within two hours. He explained everything and got the job done within an hour. Highly recommend

3.0 Nancy D. Wheaton, IL
1/14/2024

My biggest dissatisfaction is that when I called the company after they had installed a new part, was to tell them there was still a problem, they did not respond to me.

Response from Company:

Hello Nancy. Thanks for your review. We never get call from you . Please call us directly 3123169358. Well be happy to help you.

5.0 Amir K. Rolling Meadows, IL
1/10/2024

On time John came two times; for estimate and the repair. Did a nice professional job replacing refrigerator gaskets.

4.0 Randy K. Lake Geneva, WI
1/3/2024

The technician was helpful but was not an expert in Wolf appliances. No guarantee on the fix.

Response from Company:

Hello Randy, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it can be when your appliance isn't working as expected, and we're sorry for any disruption this may have caused. We're committed to making things right. To better assist you, could you please contact our customer service team at [ 3123169358 ]? We want to gather more details about your situation and explore how we can resolve the issue promptly. Our goal is to ensure your satisfaction, and we appreciate your patience as we work to address this matter. Your feedback is invaluable to us,

5.0 Judy H. Streamwood, IL
1/3/2024

Provided a good inspection and options.

5.0 Kurt B. Palatine, IL
1/2/2024

Although my dryer is still waiting for the part to arrive and for Aslan to install it, I wanted to write a review to say how helpful they have been so far with diagnosing and also customer service. I called on Sunday new Year's eve day after discovering the problem with my dryer and their technician came out that afternoon to diagnose it. I called today (2 days later) to find out the status and they called me right back after leaving a voicemail to advise the part will be in shortly and then installed. I appreciate the prompt service and I'm sure that my dryer will be back up and running soon, thank you!

5.0 Bonnie F. Glenview, IL
12/23/2023

Our repair technician was very polite and honest. At his first visit, he discovered that the motor in our washer was not working. We ordered and paid for a new motor, which was supposed to arrive in 3 to 5 business days. It took longer, but I had to initiate contact with the company a couple of times to ask about it. So, communication on their part needs a bit of improvement. That said, when the same technician came back, he installed the motor and then discovered that wasn’t the main problem and we needed to replace the washer. He refunded the payment for the motor and just charged us for labor. We would hire him again.

5.0 Jackie S. Woodridge, IL
12/11/2023

Usually use ABT for repairs but it was about a month out to get someone in to look at the dryer. Aslan came the next day and did a quick fix before coming back a few days later when they had parts to complete the job. Great communication & timeliness. Highly recommend!

Photos

Aslan Appliance Repair, Inc.
refregirator
oven viking
2
dryer reapir

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