Atlanta Water & Sewage Solutions, Inc.

4.12 | 11 Verified Ratings

678-863-5620

5722 Old Highway 138 Southwest
Oxford, GA 30054
 
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Profile
Atlanta Water & Sewage Solutions, Inc.


We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed, there will be no question on who to call.

Service Area

  • Atlanta
  • Decatur
  • Lawrenceville
  • Norcross
  • Duluth
  • Alpharetta
  • Stone Mountain
  • Roswell
  • Buford
  • Lithonia
  • Morrow
  • Snellville
  • Tucker
  • Monroe
  • Lilburn
  • North Metro
  • Forest Park
  • Conley
  • Statham
  • Red Oak
  • Rex
  • Bishop
  • Loganville
  • Redan
  • Suwanee
  • Pine Lake
  • Grayson
  • Clarkston
  • Fairburn
  • Ellenwood
  • Jackson
  • Social Circle
  • Jenkinsburg
  • Scottdale
  • Auburn
  • Winder
  • Farmington
  • Jonesboro
  • Bethlehem
  • Dacula
  • Watkinsville
  • Good Hope
  • Union City
  • Fayetteville
  • Avondale Estates
  • Jersey
  • Bogart
  • Palmetto
  • See All >

Services Offered

Septic Tanks & Wells
  • Septic System Install
  • Septic System Repair
  • Septic Tank Clean or Pump

Areas of Expertise

  • Septic

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 1997
State Licensing
Trade: Septic System Installer/Pumper
License #: I-14150-R
Expiration: 02-28-2018
Screening
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Ratings & Reviews
Atlanta Water & Sewage Solutions, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 11
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5.0   |  
Review by in Snellville, GA
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5.0   |  
Review by
Project: Repair a Septic System
He does lots of work for me. I have never had any problems.
5.0   |  
Awesome
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5.0   |  
Review by in Lawrenceville, GA
I highly recommend these guys. They were very pleasant and did a great job and it was completed the same day. We are senior citizens on a fixed income and since we needed more than just a pump out they were happy to work with us on a payment plan.
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2.0   |  
Review by in Stone Mountain, GA
The work was done but when I asked them to give my mom her receipt for the work performed they gave me a run around and would not give my mom her receipt. It is wrong to take a large amount of money from someone and then refuse to give a receipt of payment with excuses. My mother still has not received her receipt to this day. We are seeking further help to receive her receipt of payment which is due to her.
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5.0   |  
Review by in Loganville, GA
They were on time, handled the job efficiently, and the price was good
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1.0   |  
Review by in Loganville, GA
Awful customer service. Brannon did call the evening I sent an email via Home Advisor asking for services but he did not leave a voicemail so I didn't know he called until I called the number back the next morning. It was then agreed that Atlanta Water & Sewage Solutions ("AWSS") would perform the ASAP septic service for my home which was in the process of being sold (NOTE: I informed AWSS the ASAP services, and receipt of such, were needed prior to the closing). The services were performed and paid for the next day. Yay! Looking good so far. We did have a 2 hour window of when they would arrive - no big deal - but within the last hour they called my husband asking for our address (seriously?!). Anyways, after the services were performed and PAID for, we (my husband and I) were promised the receipt with the proof of inspection that very same day but, despite numerous calls, texts and emails, we heard nothing - or when there was a response, which was very rare, it was again promised to us that same day. It was only when my husband informed them that he would have to come to their offices to obtain such receipt is when we finally received the documentation - a week later. The closing had to be pushed back as we could not proceed without such receipt and proof of inspection (which was communicated several times to AWSS). It was such a simple task but, because of the lack of communication, commitment, good ol' customer service, and a bad attitude on their part, we will never use them again or refer them to anyone. Plus, we were charged $150 for the "inspection letter". Just glad we don't have to communicate any further with them. Please note I am a person who loves to write great reviews...great reviews are not seen as much as bad so I try my best to post my great experiences when asked. However, this is my first bad review but I had to let you all know.
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4.0   |  
Review by in Lawrenceville, GA
I waited the first day and they did not show and they were late on the second chance as well. They did the job well but did not respect my time.
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4.0   |  
Review by in Lawrenceville, GA
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4.5   |  
Review by in Lilburn, GA
Could be a little better organized, because I had to reschedule, but the work itself was excellent, and the value was great.
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Showing 1-10 of 11
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