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About us
Austin Refrigeration, LLC, is a locally owned and operated Heating, Air Conditioning and Refrigeration Business. We offer services for both residential and commercial services, from repair and service to installation. Our number one goal is to provide fast, affordable, and precise repairs, without reducing the quality of work. We will provide each customer a warranty for our services when work is performed. While this is not a new concept, it seems to be one that a lot of contractors have forgotten. We strive to gain customer trust and respect while creating the project of your dreams. We believe referral is one major key of success so we hope you will send your friends to a screened, licensed and approved contractor, Austin Refrigeration!
Business highlights
42 years of experience
Services we offer
Ductwork/Ventellation, HVAC Repair, Heat Pump Repair/Replace, Heating & Air Conditioning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.822 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-22 of 22 reviews
Alexandria M.
Jul 2025
Central A/C Service or Repair
Austin Refrigeration is the absolute best, and I've been using them for seven years now. The owner, Mark, and the service director, Brian, are so kind and will do everything that they can to take care of you. Parker is stellar, and Wesley & Josh are great too! The entire team is super knowledgeable, professional, and will go above and beyond to take care of you-- I cannot recommend them more, and I won't go to anyone else!
Chris X.
Mar 2021
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Dave X.
Mar 2021
Very honest, reputable company, doing my work for over 20 years.
Gwen G.
Aug 2016
Price was pretty good. Installation was scheduled fairly fast. However, it took over a week to get them back to fix a totally open area in the back of the A/C closet where all the cold air was going. After that repair visit, I still have cold air coming up the cleanout valve and upstairs is not cooling very well at all, still. I have a 4T ~16SEER multistage dual speed on 2100sqft house, so it should cool entire house fine. They are difficult to reach. I would recommend them only for price and if you have handyman skills to finish the job yourself.
Philip M.
Jun 2016
Very professional, personable and honest. Easy to do business with. I felt like all of my options were discussed and they helped me make a decision based on my specific needs and preferences.
Christine S.
May 2016
Johnny Good, the man that gave us the estimate, is very knowledgeable and friendly The estimate was almost $1,000 less than bids for 3 comparable systems. The charge was exactly the amount the estimate stated. We're extremely happy with the way our new system functions. Installation was done quickly and efficiently. Only one, minor glitch. The wrong thermostat was installed the first time. Within a few days it was replaced. This company is HIGHLY recommended.
Christina B.
Apr 2016
First of all, Johnny, who came out to do the estimate was very friendly and polite. He looked at the whole central heating/cooling unit (inside/outside) and confirmed that the in-wall coil/blower unit was really old and rusting out, but the outside unit was still good and had 2 years left in the warranty. He called the office then gave me a really great deal for a new inside unit. The installers came on the scheduled day and replaced the in-wall unit. Very clean and professional job done. I'll definitely call Austin Refrigeration when it's time to replace the outside unit.
Robert L.
Sep 2015
This is a customer-oriented company that goes the extra mile to provide quality customer service. All my questions were answered up front and I found their professionalism and knowledge to be exceptional. Scheduling, installation, and clean up processes were seamless, without hassles, and results were excellent. I would recommend this company to others who value honesty, value, and efficiency.
Eric M.
Jul 2015
He give me latest equipment install in 1 day.They went above and beyond enen when they ran into problem.
Bard C.
Jul 2015
Satisfied with the install team that came out, glad to know they werent just fly by the night subs, they went above and beyond even when they ran into problems they fixed and completed.
Dustin S.
Jul 2015
lll
Karen M.
Jun 2015
Very prompt. Came out next day and installed as promised.
Christian S.
May 2015
Quality Guys! Had them come out and the very next day they were installing, My grandmother lives with me so it was important that this was done ASAP
Response from Austin Refrigeration, LLC
"Thanks! We are always happy to help in emergency situations."
Alan K.
May 2015
Central A/C Service or Repair
the gentlemen was very knowledgeable and courteous. I would definately use them again in another emergency.
Response from Austin Refrigeration, LLC
"We appreciate your feedback and look forward to hearing from you!"
WEndi B.
May 2015
Central A/C Service or Repair
Very helpful to us!
Response from Austin Refrigeration, LLC
"Thanks, I hope everything works out great for you guys!"
Gary R.
May 2015
Great timely work on my Carrier Infinity unit. Nice system
Response from Austin Refrigeration, LLC
"If there is anything you feel we can do, to make your quality expectations up to a 5 star rating, please do not hesitate to ask. We try our very best to exceed our customers expectations. Please call anytime!"
Barbara V.
May 2015
Installers arrived on time and had the job done in one day. They left the premises clean, removing all trash. The new system is working great and we are very comfortable. They also helped me set up a financing plan that I can easily afford. I would recommend them to neighbors and friends.
R G.
Apr 2015
Austin Refrigeration was very detail oriented, Joel made sure that I was 100% satisfied. Most importantly he gave me options and considered my budget. I now am a proud owner of an Infinity GreenSpeed
James M.
Apr 2015
Central A/C Service or Repair
Austin Refrigeration, LLC was very knowledgeable, quick and after the initial meeting...they came out the next day and completed the project. Great job!
Rick U.
Apr 2015
Very professional and knowledgeble
Norma L.
Mar 2015
Be very specific about your requirements and expectations with this company so there is no confusion as to very specifically what you are paying for and what you get IN WRITING. I required a percentage hold back until all works were done, testing of equipment was met and cleanup done. Insist on all workers entering your home to wear booties.
Melvia Y.
Jan 2015
We only do Business with Austin Refrigeration, and we have been doing business with them since 2009. We recently contacted them to install new ductwork to our home. Their team did a fantastic job on the repair! They were prompt, professional and efficient! Thanks Again for a truly superb job and service!
Licensing
State Contractor License Requirements
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FAQ
Austin Refrigeration, LLC is currently rated 4.8 overall out of 5.
Austin Refrigeration, LLC accepts the following forms of payment: CreditCard
Yes, Austin Refrigeration, LLC offers free project estimates.
No, Austin Refrigeration, LLC does not offer eco-friendly accreditations.
No, Austin Refrigeration, LLC does not offer emergency services.
No, Austin Refrigeration, LLC does not offer warranties.