Aux Home Services, LLC

4.31 |200 Verified Ratings
Write a Review

Aux Home Services, LLC

4.31 | 200 Verified Ratings
Write a Review


5925 Johns Rd
Bessemer, AL 35023
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Aux Home Services, LLC

Same Day Service. Save With Our Specials.

Aux Home Services, Inc., has been helping the plumbing, heating, cooling and electrical needs of homes across Jefferson and Shelby Counties for over 25 years. After serving in the US Navy, Phil Smitherman established Aux Home Services, Inc., in 1987. In the Navy, the Auxiliary ("Aux") forces are the vessels which keep combat vessels operational (including transport, repairs, refueling, cargo, and surveying). In the same way, Aux Home Services, Inc., works to keep your home up and running and operational, helping to keep your plumbing, heating, air conditioning and electrical systems in full working order. Call today to schedule an appointment!


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Service Area

  • Birmingham
  • Tuscaloosa
  • Bessemer
  • Northport
  • Alabaster
  • Siluria
  • Shelby
  • Vincent
  • Fultondale
  • Calera
  • Fairfield
  • Saginaw
  • Columbiana
  • Leeds
  • Brookwood
  • Pinson
  • Vandiver
  • Mulga
  • Abernant
  • Trussville
  • Montevallo
  • Adamsville
  • Chelsea
  • Docena
  • Pelham
  • Wilton
  • Gardendale
  • See All >

Services Offered

Air Conditioning
Cleaning & Maid Services
Heating & Furnace Systems
Septic Tanks & Wells
Water Treatment System

Areas of Expertise

  • Heating and Cooling
  • Plumbing
  • Electrical

Product Brands Used

  • Cutler Hammer
  • Kohler
  • Siemens
  • Square D
  • Honeywell
  • Honeywell
  • Hughes Supply
  • LP
  • Lennox International, Inc.
  • Rinnai
  • American Standard
  • Bradford White
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Kohler
  • Price Pfister
  • Rheem
  • TOTO
  • Wolverine Brass, Inc.
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Commercial
  • Small Jobs Welcome
  • Warranty Offered
  • Residential
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual


In Business Since: 1987
Memberships & Affiliations
  • Air Conditioning Contractors of America (ACCA)
  • American Society of Heating, Refrigeration & Air-Conditioning Engineers (ASHRA)
  • Plumbing-Heating-Cooling Contractors Association (PHCC)
  • Plumbing-Heating-Cooling-Contractors Association
State Licensing
Trade: Electrical Contractor
License #: 01728
Expiration: 03-30-2021
Trade: HVAC Contractor
License #: 1991128
Expiration: 12-31-2020
Trade: MPG - Master Plumber and Gas Fitter
License #: MPG-1135
Expiration: 12-31-2020
  • A+ Rated on the BBB
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

We are very involved in our community

How We Got Started

We describe our business as Family owned and operated


Aux Home Services, LLC

My Work
1 Projects
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Ratings & Reviews
Aux Home Services, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 200
  Page 1 of 20
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5.0   |  
Review by in Birmingham, AL
Professional and got the job done.
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1.5   |  
They charged twice as much as other companies.
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0.5   |  10-11-2020
RIPPED OFF !! BAIT AND SWITCH PRICING!! MUST READ!! We were grossly overcharged for services. BQ charged over $1000 for routine coil cleaning, which they said on the phone before coming out is $59.00 and replacing a basic part that normally costs around $25 and only requires removing the outside cover. Checking with other companies after the fact, the charges should have been around $300. When the tech arrived at location, he said the AC unit was working but not cooling well and the coil needed cleaning and it would cost ;around $500. I questioned the price and he said, &;its the chemicals used. Then he said that one part looked like it was on the way out and the meter showed abnormal power reading. How much I asked. About $300. Given this was our remote cabin on the lake and our daughter having a birthday party that weekend, I said to replace it. The technician used a hand garden sprayer with some chemical in it. But hardly any spray at all. The level of chemical in the sprayer was not noticeably lower. He did wash everything off and the remains of a snake washed out of the end of the pvc drain. But that was not causing any issue with the AC. The technician was there about 1.5 hours. A significant portion of that time was spent talking with us and writing up the paperwork. He was very nice. He said he had to call the office to get pricing. The service call came to $1023.98. The &#about $500 turned out to be $613.56. The about $300& turned out to be $410.42. This is important to note for the rest of my experience. The following Monday, I investigated the charges, called several other companies what the cost would be to clean a heat pump coil. I got responses anywhere from $59 to $89. I called Banks Quarles and asked them what it would cost. I was told on the phone by a customer service rep $59.00. I confirmed with her, to clean a coil? I was told, & Yes. To do an inspection, clean the coil, and replace a filter would be $59. I then asked to speak to a manager. I spoke to one and expressed my concern. She said she would get back to me. She never did. I had to call back several more times asking to speak to her or her manager. The rep tried to get them for me, but they were in meetings each time I called. The customer service manager finally told me that they have FLAT RATES AND THE TECHNICIANS HAVE NO CONTROL OVER THAT. IF thats the case, the technician would not have told me &about x estimates on the work and it would not come out to such uneven numbers. After calling back again today, I was finally given a resolution of a 10% discount and an HVAC only service plan which covers 2 visits, worth $169. Oh nice, two more opportunities to price gouge me. No thank you. Using information BQ gave us over various phone calls the charge should have been about $300. That would be an $85 trip charge, 1.5 hours labor at $85/hr., $75 parts/chemicals, and tax. Well, it was a remote location. Ok, throw on a second trip charge of $85 we are now at $385. NOT $1000. The Better Business Bureau did absolutely nothing. DO NOT USE BANKS QUARELLS. I would have submitted the receipt but this site does not have an upload link. Banks Quarells is sister Company to Aux Home Services.
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5.0   |  
Review by in Fairfield, AL
Technician arrived on time. Explained options for serving . Able to resolve issue without breaking my bank! Very pleased with service.
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5.0   |  
Just overwhelmed about their professionalism
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4.0   |  
Review by in Pinson, AL
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4.5   |  
Review by in Calera, AL
They explained things well and did the work as promised.
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5.0   |  
My technicians (Derrick & Brittany) were knowledgeable, profession, courtesy and personable. They did an expedient job and were neat and respected my home.
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5.0   |  
Review by in Mccalla, AL
Project: Install Electrical Switches, Outlets, and Fixtures
Although the price was a little higher than I thought it would be, (I had three estimates) I was very pleased with the quality and timeliness of their work. They offered a discount to be the lowest estimate, which I thought was good. They showed up in time and were finished quickly with no problems.
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4.0   |  
No comments.
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Showing 1-10 of 200
  Page 1 of 20

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  7. Legal Search for Civil Judgments
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