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Avalon Building Concepts, Inc.
Asphalt Shingle Roofing Installation and Replacement, 2 New Window Service, 3-5 New Window Installation,
About us
Avalon Building Concepts, Inc., is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home. At Avalon Building Concepts, Inc., we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come.
Business highlights
Se habla espanol
26 years of experience
Services we offer
Gutters , Home Remodeling, Roofing, Siding, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3215 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 6% | ||
| 2% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 215 reviews
Hilarion S.
Sep 2021
6+ Room New Window Service
very kind free estimate
Mrs J.
Sep 2021
Asphalt Shingle Roofing Installation and Replacement
the crew worked very hard. and were very polite'' They actually thanked us for giving them a job'
Rob D.
Aug 2021
2 New Window Service
Very rude and will tell you what you want to hear and then change it.
Ginger S.
Jul 2021
Asphalt Shingle Roofing Installation and Replacement
Avalon Building Concepts, Inc. shingled my barn and did a wonderful job. They were on time and very efficient. They cleaned up their mess when completed. I am happy with the entire process from start to finish. I would also like to note that Tyson Potter was the sales rep and he was very friendly, knowledgeable, and did not pressure me into anything. I was very comfortable working with him.
Kelly B.
Dec 2020
Asphalt Shingle Roofing Installation and Replacement
Lots if shingle pieces and some nails that werenâ t pick up around the house. Other than that it looks grear
Sandra S.
Nov 2020
Asphalt Shingle Roofing Installation and Replacement
I am still waiting for them to complete repairs to the damage done by their installers. As far as value that remains to be seen.
Terry G.
Oct 2020
Asphalt Shingle Roofing Installation and Replacement
They made many errors, and it has been difficult to get them to come back and redo a good portion of the roof. They billed me and did not even complete the job. I have talked to them several times and still have not gotten good results.
Tom G.
May 2020
Asphalt Shingle Roofing Installation and Replacement
Excellent! The roof was replaced and all cleanup accomplished in one day. This review is being written Two years after the roof was replaced and it still looks good as new.
Tim H.
Mar 2020
Asphalt Shingle Roofing Installation and Replacement
Roof was installed in fall 2018. That spring, it started leaking. I called and left a message with no call back. Waited. Called back and got no reply. I had to call 6 times this past February alone before someone with the company would talk to me. They sent someone out to said it was not installed properly and they would fix it. They put in a service ticket. A month later, they still hadn t fixed it. Then, today, the owner told me it isn t their fault and it s outside of the warranty, they wouldn t fix it, and they told me if I wanted it fixed I ll give you a list of lawyers and you can see me in court . Why would their service guy admit it was installed incorrectly, they submit a ticket to repair it, only to later say it wasn t their fault and try to go back on it?
Jane F.
Feb 2020
We had Avalon replace 2 leaky skylights on our back porch and were very happy with the job done. They sent someone with a few days of calling to look at, and quote the job. Their price was competitive or less than my 2 other quotes. The installer did an excellent job, worked well past dinner to finish the job. I would use Avalon again when needed.
Shirley C.
Feb 2020
Asphalt Shingle Roofing Installation and Replacement
Jason was a wonderful project manager and he was easy to talk to and understand what we wanted done on our roof. we had an issue with the roof and he was quick to find a solution.
Chris S.
Feb 2020
Asphalt Shingle Roofing Installation and Replacement
Tyson was quick to notice missing shingles and provided excellent and friendly service. Everything was done in a timely manner and the new roof looks great!
Lupe R.
Jan 2020
Doug Draper was friendly and knowledgeable. We needed a slider and we got a great price from him, yet again. The installer was thorough and left our place nice and clean. We were pleased that after the job was done, they checked back with us to see if we had any concerns. Thanks again guys!
Katie O.
Jan 2020
Asphalt Shingle Roofing Installation and Replacement
I bought a new house in June of 2019 and I absolutely hated the roofs faded shingles. I called Avalon not knowing what to expect, and Michael Thompson came out to my house to measure and get me some quotes. He suggested a partial Metal roof and walked me through the recess from financing to the installation. I Absolutely LOVE my new roof and so glad Michael Thompson helped me choose what would look best for my New home. Michaelâ s customer service is amazing. He helped ease all of my concerns & was available for all of my questions during the process.
Emil T.
Dec 2019
Asphalt Shingle Roofing Installation and Replacement
The sales person did a teriffic selling job. The end result did not look like what was promised and they did not fix a roof leak as promised.
Frederick C.
Dec 2019
Asphalt Shingle Roofing Installation and Replacement
The Avalon crew arrived at 7am and got to work. Finished our roof in 1 day! We love it! All our friends and neighbors compliment the workmanship and speed of shingle installation. Thanks to sales rep chuck who is a man of his word. Highly recommend Avalon Roofing.
Kim B.
Nov 2019
Asphalt Shingle Roofing Installation and Replacement
Happy Thanksgiving.
Forresst G.
Nov 2019
Asphalt Shingle Roofing Installation and Replacement
Upon completion I am 100% satisfied with the work done by Avalon. Salesperson Jason stayed in touch and administered several contract changes without any discrepancies. All did excellent work and Roger and Brad did excellent work on the house roof repairs.
Response from Avalon Building Concepts, Inc.
"Thank you, Forest! It was a pleasure to work with you. We are thrilled to hear that you are satisfied with the outcome of your new roof and the work ethic of our team members. We strive to exceed our customers expectations when possible and are pleased to read that Jason could provide you with the peace of mind you deserve when putting your trust in us. We would love to work with you again if you have any future home improvement needs."
Debra P.
Nov 2019
I know it has been about 6 years since we had used Avalon, but, please continue to read. My hope is to save someone else from the problems I am now facing. We had Avalon come in and put all new replacement windows in, a egress window, siding on the front of the house, close off a door and install a new sliding glass door. The cover we wanted for the egress was supposed to be a hard-on and something you could walk on if necessary. Well, we received the cheap plastic one because they ordered the wrong egress. OK, deal-able. We had to call them out several times for a piece of siding that kept coming off. The finally nailed it when it should not have been nailed. We called them out because the slider was leaking onto the floor. They just added a bit of caulk, but never really checked it. M00y laminate floor was bowed and I could have had them replace it, but did not. The door must have kept leaking under the floor, but we were unaware as the floor was already bowed and we covered the area with a rug. We are now remodeling our home and pulled up all the flooring. Our slider is starting to tilt and our floor needs to be replaced from the leaking. I can almost put my finger through the floor! Another contractor told me that the seal between the slider and the house under the door was not installed properly. Avalon said that I had a lifetime warranty. Never said that it was not on labor. I called and the lady on the phone was quite rude and told me that my house was settling and it was my fault I did not check it and maintain it. YOU COULD NOT TELL FROM THE OUTSIDE! My home is 40 years old and I do not believe would be settling much more, and not enough to cause this problem in this time frame. Now I have to pay someone else to lift my slider and replace my floor. I hope and pray that there is no additional damage below the surface! Again - this was about 6 years ago, but still, should not continue to have problems - If we had not decided to put new flooring down, my slider would have went through the floor.
Florence D.
Oct 2019
Asphalt Shingle Roofing Installation and Replacement
Let you know when job is done - with luck by Thanksgiving or Christmas (based on weather)
Response from Avalon Building Concepts, Inc.
"Hello Flo, we appreciate your feedback after signing a contract with us on 10/29/19. We are just as eager to install your new roof as you are to have one. We have your roofing project scheduled for the week of December 9th, weather permitting and will contact you via phone as we get closer to that date to firm up details of material and dumpster delivery. If you have any questions in the meantime, please reach out to us directly at 616.261.9927."
Mike A.
Oct 2019
It took awhile for them to come out and do the work.one person told me it would take 4 to six weeks another person told me 7 weeks to complete the deck .but when they finally got it done it look great.
Response from Avalon Building Concepts, Inc.
"We are so pleased to hear that you are impressed with the look of your deck! We truly value your feedback and trust in us to complete this project. While we did run into delays with weather set backs which elongated the construction we are pleased to know that you are overall satisfied with the end result. If we can be of future service, please give us a call."
Jeff K.
Oct 2019
Asphalt Shingle Roofing Installation and Replacement
dumpster was here too long
Response from Avalon Building Concepts, Inc.
"Hello Jeff, We are pleased to know that we got high ratings with the quality of our workmanship on your new roof. We apologize that our subcontracted dumpster company did not remove the dumpster for a few days. While we strive to make the process as quickly as possible, a conversation with is hand. Thank you. If we can be of future home improvement aid please give us a call."
Clark O.
Oct 2019
Its been 3 weeks, since I signed a contract and put half down on a project for my front porch. I have been very patient with them waiting for a start date. I called the office twice and was transferred 3 times then hung up on. I am about to cancel my contract.
Response from Avalon Building Concepts, Inc.
"Hello Clark - we appreciate you putting your trust in us to complete your front porch project. While we apologize for the issue with our phone system, our remodel department will be reaching out to you today with an update on your project."
Tim L.
Sep 2019
Great people to work with! We are so pleased with the results! We love our new countertops!
Response from Avalon Building Concepts, Inc.
"When you are passionate about home improvements, like Avalon's entire team is, we enjoy showing it through our interactions with our valued customers. We truly thank you for your kind words Judy, and look forward to working with you again in the future."
Tracy G.
Sep 2019
I was very pleased with Chuck and his crew. He was very helpful from talking to my insurance and helping me pick out my materials/color. I would recommend his services to friends and family. They did a great job w/ clean up as well.
Response from Avalon Building Concepts, Inc.
"Thank you for sharing your experience with us. We greatly value your business and your feedback. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof is the most rewarding element that we strive to achieve each day. We look forward to working with you on any future home improvement projects you may have and can easily be reached at 616.XXXX"
Licensing
State Contractor License Requirements
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FAQ
Avalon Building Concepts, Inc. is currently rated 4.3 overall out of 5.
Avalon Building Concepts, Inc. accepts the following forms of payment: CreditCard
Yes, Avalon Building Concepts, Inc. offers free project estimates.
No, Avalon Building Concepts, Inc. does not offer eco-friendly accreditations.
No, Avalon Building Concepts, Inc. does not offer emergency services.
No, Avalon Building Concepts, Inc. does not offer warranties.