Avid Plumbing, LLC

Avid pluming, what a great company ! My wife & I moved into our new house and after 2 huge water bills and some phone calls to our water company found out that the old toilet in the basement had a small leak. We contacted Patrick @ Avid plumbing. He was so friendly and showed sincere concern about our problem and put us on the appointment schedule the same week. With just about everyone in the service industry being short staffed right now I really appreciated him getting us scheduled. The day of the service plumber Art let us know when he would be arriving. Upon arrival he wore his booties over his shoes and wore a facemask as well. Art was so polite and listened patiently to our "story" and inspected the basement where the broken toilet is. He explained to us what our different options are regarding replacing this old toilet or fixing it. After we decided he worked diligently and gave us updates on his progress. When he was all finished the explained to us exactly what he did and how to monitor if a problem like this would happen again. He was such a nice young man and we are grateful for his concern. The service experience overall from the first phone call to the nice lady at the office to Art was exceptional . My wife & I would recommend him anytime to anyone who needs an excellent plumber. Thank you Art! Jurgen & Sandy Reinhold

Next day installation, nobody else could do that. The water heater I wanted was in their inventory, nobody else had it because of COVID shortages. Best installation techs I've ever had for service. Neat, clean, attention to all details, courteous, friendly. No extra charges for extra materials, like some do. This was perfect.

Called on Monday, installed by Tuesday afternoon. Softener electronic mother board defective from factory, replaced Tuesday by 5:00 PM by one of their employees on their way home from work.

After our well failed, we hired Avid Plumbing to install a new pressure tank for our domestic water. Roger, the plumber had to install plumbing for the new tank through a finished and unfinished basement, making it a complicated project. He did a great job.

Difficult to review because the first person did not even fix toilet correctly, but the company did instantly return my call just by seeing my phone number on the caller ID, the second person was completely competent, professional, and courteous.

Good outfitt

Arrived on time. Installed the gas line in my kitchen AND he discovered that my water heater was leaking. So, the same day he replaced the water heater and took the leaking one away. Excellent service

I did not get the tankless heater I decided on a 75 gallon water heater.

I needed a new water heater as soon as possible and they were able to come the same day and replace my water heater. Very professional and completed the job before the end of the same day. These guys were great to work with. Thanks guys. Job well done.