Ayers Basement Systems

4.19 |70 Verified Ratings
Write a Review

Ayers Basement Systems

4.19 | 70 Verified Ratings
Write a Review

866-334-0472

2505 South Waverly Highway
Lansing, MI 48911
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Profile
Ayers Basement Systems


Basement waterproofing, crawlspace repair and encapsulation, foundation repair

In business since 1981, Ayers Basement Systems is an A-plus rated and accredited BBB member serving central, northern and western Michigan, as well as northern Indiana. We specialize in foundation repair, basement waterproofing, and crawlspace repair and encapsulation. Our company is more than 100 employees strong, founded on integrity and professionalism. Our teams are fully trained to solve any below ground issue at your home, commercial property or industrial property. Give us a call today!

Achievements

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Service Area

  • Grand Rapids
  • Lansing
  • South Bend
  • Kalamazoo
  • Midland
  • Battle Creek
  • Wyoming
  • Muskegon
  • Elkhart
  • East Lansing
  • Ada
  • Traverse City
  • Jackson
  • Mount Pleasant
  • Holland
  • Portage
  • Goshen
  • Mishawaka
  • Tawas City
  • Rockford
  • Berrien Springs
  • Whitehall
  • La Porte
  • Benton Harbor
  • Okemos
  • Gaylord
  • Fremont
  • Somerset Center
  • Lakeside
  • Grayling
  • Coloma
  • Grandville
  • Michigan City
  • Charlevoix
  • Jenison
  • Edwardsburg
  • Paris
  • Allendale
  • Eaton Rapids
  • Climax
  • White Cloud
  • Culver
  • Eagle
  • Bedford
  • Rothbury
  • Delong
  • Star City
  • Fulton
  • New Troy
  • Argos
  • Rosebush
  • Boyne Falls
  • Fulton
  • Bannister
  • Bath
  • Clarksville
  • Saint Johns
  • Saint Louis
  • Weidman
  • Jones
  • Napoleon
  • Rodney
  • Boyne City
  • Sanford
  • Burlington
  • Marshall
  • Galien
  • Hamilton
  • Cadillac
  • South Boardman
  • Tustin
  • Beaver Island
  • Vanderbilt
  • Lakeville
  • Shepherd
  • Camden
  • Howard City
  • Carp Lake
  • Fairview
  • Westphalia
  • Lake Ann
  • Cross Village
  • Pompeii
  • Newaygo
  • Filer City
  • Millersburg
  • Portland
  • Waldron
  • Big Rapids
  • Vestaburg
  • Quincy
  • Grass Lake
  • Hanover
  • Pittsford
  • Wayland
  • Jamestown
  • Marne
  • Saugatuck
  • Knox
  • Akron
  • See All >

Services Offered

Concrete
Foundations
Waterproofing
Windows

Areas of Expertise

  • Basement Waterproofing
  • Crawlspace Encapsulation and Repair
  • Foundation Piering and Structural Repair
  • Humidity and Mold Control
  • Concrete Leveling

Product Brands Used

  • Basement Systems, Zoeller Pumps

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 5:00 PM
Saturday:
9:00 AM to 1:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Transferable Lifetime Warranty
  • Credit Cards Accepted

Credentials

In Business Since: 1981
Memberships & Affiliations
  • BBB of West Michigan, Lansing HBA, Grand Rapids HBA,Traverse City HBA, Holland HBA, Jackson HBA, MAHB, Michigan Association of Realtors, NAWSRC,
State Licensing
Trade: Builder Company
License #: 2102212467
Expiration: 05-31-2022
Trade: Builder Individual License
License #: 2101199558
Expiration: 05-31-2020
Awards
  • BBB Integrity Award
Screening
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Business Overview

Community Involvement

Toys for Tots

Humane Society Animal Adoption Days

 

Photos
Ayers Basement Systems


My Work
1 Projects
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Ratings & Reviews
Ayers Basement Systems

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 70
  Page 1 of 7
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5.0   |  
Review by in Cement City, MI
Project: Repair a Concrete Foundation
The representative was very thorough on going through our situation and worked with us on a reasonable solution to fit our budget. We were not pushed into purchasing anything above what we needed.
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5.0   |  
Jesse and his crew did a great job.
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3.0   |  
Review by in Plainwell, MI
The crew was excellent in their work quality & clean-up. The project was WAY OVER PRICED however & my 2nd estimate didnt come in untill I had signed a contract with ayers otherwise I would not have gone with ayers just because of huge over price. But , again , work quality was excellent & crew was just great & did a great clean-up.
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0.83   |  06-10-2019
Review by John G. in La Porte, IN
Wanted quote for egress window and the salesman ended up convincing us we needed their drainage system installed because he claimed the drainage tile around our foundation may not be installed correctly. We gave deposit then did more research. Cancelled but could not get our deposit back. Had to hire attorney. Would never recommend them.
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5.0   |  
Review by in Battle Creek, MI
The workers were very diligent in their work. They were polite and professional.
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4.5   |  
Cody R. and crew were friendly and courteous. communication in the office could be better.
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2.0   |  
Review by in Roseland, IN
Overall, pretty confident the system will be water proof in the area worked on. But that should not be the only thing I paid $6k+ for. Although I don't give any complaints to the work crew and their relative speed in getting things done, back office and leadership communication from initial quote to project day is quite disorganized. My project date, plus being 6 months out, was delayed 3 weeks due to being unaware, and thus unwillingness, of the need to remove installed flooring in area to be worked on, despite at initial assessment they clearly would have noted that. This was worsened by poor communication, where I was not informed of their cancellation of project on the day I set aside to wait for their arrival. I had to call in to be told it was cancelled. Plus, excessive damage is done to complete each job, disregarding the future need of customers wanting to eventually finish waterproofed basement spaces. They appear to be only concerned with getting paid, maximizing profit, and minimizing each spent project time. The bottom two stairs of my basement staircase were removed without asking or consideration towards replacing them after install, though would have been easily temporarily removed and reinstalled. And though I agreed to cutting wall panels for system install, the workers did not tell me they would cut out a corner of a finished door jam and interior wall. Yes, contract does state customer is always responsible for final finish and electrical work, but it's inconsiderate to not be mindful of this eventual goal. Little effort was made to minimize that work. Lastly, my basement space was not cleaned after departure, tracking cement across the basement area where it shouldn't have been. In an case, I attribute this mostly to poor leadership and training for the work crews. For example, the drain line for my system should have been into my well space above my water softener (which they expected I move myself during project, dispute lead contractor not informing me of this). However, the crew had no idea where to put drain upon arrival and thus had to improvise from the plans the lead contractor gave. A truly expert quality company would know what they are doing every step of the way. Instead, I get offered a last minute alternative that moved the drain to the other side of the house that now requires an extra box out over the drywall to hide, not to mention the drop ceiling frame they cut needlessly to navigate the drain line plus a removed gutter drainage spout not reinstalled after project completion. Overall, the company does water proofing well. But they don't offer the whole package with blatant disregard to future finishing needs of a space. I believe this as the result of undercompensated and trained staff, who were all stuck in the same cheap hotel room down the road. If the workers were treated better, they'd treat the customers better.
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3.0   |  
Review by in Atlanta, MI
A 3 to 4 hour job turned into about 8 hours. And what I was lead to believe is not what I got. But the floor was raised a bit.
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0.5   |  10-29-2018
Review by Larry E. in Wyoming, MI
They had no idea on how to install an egress window. They destroyed my sideyard and part of my backyard with a piece of equipment that was extremely too big for the job. When they did finally did come back to do the job correctly, according to them, it was still not done correctly. I had to hire another company to do it correctly
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4.0   |  
Review by in Grand Rapids, MI
They are very friendly and seems to be very honest company too, the comunicaciĆ³n is very good too.
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Showing 1-10 of 70
  Page 1 of 7

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