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85% Recommended

11 Years In Business

Company Details

  • Verified Licenses

Contact

See Phone Number
354 Woodmont Road, Unit ^
Milford, CT 06460
http://www.bathplanet.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Bathroom - Remodel
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.5
    13 Verified Reviews
    • 5
      11
    • 4
      0
    • 3
      0
    • 2
      2
    • 1
      0

    Highly rated for

    • Customer Service
    Showing 1-10 of 13 reviews Showing 0 reviews
    5.0 Gina K. Milford, CT
    12/26/2020

    Professionalism at its best.

    5.0 Nelda F. East Windsor, CT
    4/8/2020

    They were thorough, polite and cleaned up after themselves.

    5.0 Gloria S. Enfield, CT
    3/25/2020

    They came on time and did a beautiful job.

    5.0 Cheryl W. Gales Ferry, CT
    2/21/2020

    Excellent experience. Everyone is professional, experienced and efficient. I definitely recommend this company.

    5.0 Justin U. Uncasville, CT
    10/9/2019

    Sheldon and Richard did a fantastic job in putting in the new tub/shower surround. They were friendly, polite, and experts in what they were doing. The bathroom looks fantastic now. Would highly recommend Bath Planet.

    2.0 Jennie S. West Haven, CT
    9/17/2019

    Fixtures falling out of wall from the first week after completing project and still do. Shower base gets moldy quickly even when it s cleaned and wiped down constantly. I was told they could not install a medicine cabinet so I settled for a mirror. No help from them with measurements or design before project started.

    5.0 Sabina R. Enfield, CT
    8/30/2019

    Sheldon and Clarisse were wonderful, very pleasant and accommodating. Did a great job!!

    Response from Company:

    Thank you so much for your kind words! Glad you were happy with your decision of going with Bath Planet!

    2.0 Lorrie G. Hamden, CT
    8/1/2019

    The bathtub installed is satisfactory. However the installer had an accident that made a hole in our kitchen ceiling (the room below the bathroom). The installer insisted on trying to fix the damage, however he did not repair it properly. BathPanet did agree to deduct the cost of having the ceiling repaired by another contractor. Other concerns were as follows: The installer came in a personal vehicle, not a company vehicle, suggesting that this company outsources its work. The installer's approach to repairing the ceiling (patching with sheet-rock; painting directly over sheet-rock with no tape or compound) led us to wonder whether he is a licensed contractor. The installer brought unlicensed assistants to the job. Bath Planet had emphasized in its sales pitch that its materials are superior to those sold by Home Depot, however when the installer needed a part, he went to Home Depot to get it. I do not recommend this company and would not use it again.

    Response from Company:

    We apologize for the problems that occurred during your install, we take full responsibility for the hole in your ceiling. We did try and repair and when she was not satisfied we sent her the money to pay for her contractor to fix it. It is not our practice to have this occur and we fix our mistakes if we make them. As for the company vehicle it was in the shop for an oil change the day of install so our installer was in his own truck. We assure you all of our installers are fully licensed and insured at all times! The materials we use are exclusively Bath Planet materials however we do go to Home Depot for plumbing accessories, sheet rock if needed and other smaller items to finish the job but the material that is sold to the customer is all Bath Planet material.

    5.0 Lou M. West Haven, CT
    4/8/2019

    Very professional.

    Response from Company:

    Glad to hear you had a good experience!

    4.5 Jesse H. Windsor, CT
    11/6/2018

    They were easy to deal with, and while expensive they offer an excellent warranty. Their installers were friendly and efficient. We have one panel that popped out and needs to be fixed. Otherwise, this would be 5/5/4.5.

    Showing 1-10 of 13 results Showing 0 of 0 results
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    Photos

    Bath Planet of CT
    Diamond Pattern Bathroom

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