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B & B Services

Central A/C Installation, Central A/C Service or Repair, Heat Pump Repair or Service,

About us

We have over 30 years of industry experience where we are dedicated to providing our clients with the very best in installation, service and repair for your heating and cooling needs. Our company foundation is built on honesty and integrity. We specialize in central A/C, heating and furnace systems and a variety of HVAC-related projects. We take pride in the quality of our work and commitment to create outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Business highlights

Se habla espanol
Emergency services offered
41 years of experience

Services we offer

HVAC

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
5%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 38 reviews
Dan C.
Sep 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They were prompt and professional. They did not try to up sell us anything. Will use them again

Joe L.
Sep 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$600
The service tech is very professional and polite. Ben explained to me whatever he did. He is very technical person.

Juan N.
Jul 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro

Sally S.
Jan 2020
5.0
Central Air Cleaner Service
Yes, I recommend this pro
Troy (owner of company) came to service my unit. Didn t rush and was very thorough. B&B AC Services will be my go to company from now on. Thank you Troy!!

Bruce C.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Received AC repair quote on Monday, system was installed and working by noon on Tuesday. Fast, easy to work with, quality work at a great price. Highly recommend!

Ali F.
Aug 2019
4.0
Central A/C Service or Repair
Yes, I recommend this pro
On the initial trip, changed the capacitor almost $300; but the AC still wasn t working and hour or 2 later so called back and turns out it was the motor. The 2 options given were repair original or new after market. However, the repair original (best option wouldn t be for another day) and optimal in Dallas weather in August. So we felt forced into the after market option. Not being experts, tough to judge the value since they didn t provide a separate labor charge vs material. Customer service (Melissa) was excellent!

Jason W.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$285
I had been out of town and returned on Sunday to a house that was 95 degrees. Our A/C had stopped running. My wife was very hot and upset. Home Advisor connected us with B&B. B&B was able to come out on a Sunday. I was so happy to know B&B would actually come out on a Sunday with short notice. Turned out to be a bad capacitor. I was pleasantly surprised that the cost to replace the capacitor was reasonable and affordable. I have an old unit and will need to replace it soon which I already knew. B&B earned our trust and we will use them again for our future needs. Thank you B&B for assisting us when we needed it the most.

Kevin P.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$285
Quick and on time, with arrival status updates. Thanks for not trying to upsell me to a whole new HVAC system.

Christopher V.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I was worried I had an A/C problem but really it was just an insulation and ventilation problem. They didn't try to sell me on any unnecessary parts or work, which is what I'm usually weary about on the rare occasion that I hire someone. Troy was very knowledgeable and gave me some pointers on what to do to improve my problems. I'll definitely be calling next time I have a problem.

James L.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$475
Very friendly and very prompt service (got my unit fixed the same day I called...and during a heat wave). And best part...NO UPSELL! In this business, that's huge plus as it's really hard to ever know what truly needs replacing or not. No speeches about "you need to replace this and this and this." They came out and fixed the problem. And that was what I needed done. I see that is the case in other reviews too (which I wasn't able to read until now). But those in this line of work can learn from them: The UPSELL is very, very annoying, especially to people on a budget. So yeah, I would recommend them to others. And I'll call them again next time there is an A/C need. Which hopefully is not for a long time of course.
Response from B & B Services
"Never here to take advantage of any situation. Our goal is to continue to grow and give comfort in time of need! And for our new customers to be satisfied so they can recommend our company! Thanks so James - Troy Berry"

Christopher M.
Jul 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro

Jeremy R.
Jul 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Didn't recommend a replacement or any repairs that was not needed. He has great integrity. I would hire him everytime

Eric V.
Jun 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$49
Tech was very helpful with some questions I had.

Kim C.
Jun 2019
4.5
Central A/C Service or Repair
Yes, I recommend this pro
$160
Troy came out and understood my problem. He also understood that I could not afford to do a lot to my A/C. He started at the basics and was able to find the problem without a lot of additional costs. If I have any A/C issues or if my friends have any, I will definitely have them call B&B and hopefully they will get Troy!

Stephen W.
Aug 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great

Scott P.
Jul 2018
3.0
Central A/C Service or Repair
Yes, I recommend this pro
$69
Customer service and value excellent. Male very knowledgable and friendly. Checklist and inspection was not as detailed and thorough as anticipated. In fact there was no formal checklist completed. Measurements on the carbon invoice were empty.

Vince T.
Jul 2018
2.5
Central A/C Service or Repair
$200
Services provided were great. Technician was super friendly, and did as he was instructed. However, customer service was ABYSMAL. Never ending cycle of "I'll call you back." Ultimately resulted in a refund.

Tammy G.
Jul 2018
1.0
Central A/C Service or Repair
I had a leakage in my ac. I get a call from a lady advising me that a tech can be on the way, however, there will be a fee of $49 and change- I said no problem. The tech came (an ok fellow) and started working on determining what the problem may be. After determining that the inside coils are clogged and that is what is causing the leakage, he did what he called "flushed the coil"...which according to him, was a temporary fix. He said I needed to replace the entire unit, which would cost me a total of $8200.00. When he was about to leave, he said my total due amount would be $210, the $165 for the so called "temporary fix" and $49 and change for coming here. Even though I did pay, I was never advised that it will be such a big charge for something, that I found out later that afternoon from an uncle who knows a ton about HVAC processes and products, it was not even necessary. Once we turned off the ac, the leakage had already stopped. He flushed the coil without any reason and charged me the $165, without even letting me know that what he was doing or what I would actually be charged. Very disappointed with this company and the lack of communication regarding the extra change for the service performed that was not even necessary. I feel this company is taking advantage of the fact that 1. It is very hot outside, (108 degrees plus this entire week) 2. The tech saw there is a toddler in the house--so he "called it in" and got the price quote of $8200 from the "bossman" who knew that because of the above reasons. We will need to get the AC fixed asap. Disgusting company!! Stay away from them..they will only try to con you by taking advantage of the circumstances for which they were initially called for. Oh and another company came in and they came, the same day, and merely solved the problem by cleaning a clogged pipe, which was the reason of the leak and charged me half of what Band B Services took for what the tech said a "temporary fix". This company doesn't have any integrity and honesty- stay away!!

Shan R.
Jul 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I was very satisfied. My AC went out on a Saturday night, as soon as I put in a request on the home advisor website, B&B Services contacted me within minutes..... ON A SATURDAY!! Wow.... the owner came out the following morning, first thing, and I was chilling by noon. Thanks B&B. I will definitely be using them again.

Brad P.
Jul 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They were great and dealt with me while I was out of state.

Jackie M.
Jul 2018
3.5
Central A/C Service or Repair
Yes, I recommend this pro

Pamela T.
Jul 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro

Darryl H.
Jul 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
It works

Jack C.
Jul 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Fast high quality service.

Elva M.
Jun 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They ere extremely efficient as they had to come behind another a/c company provided by AHS warranty.
Showing 1-25 of 38

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

B & B Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 8:00 PM Sunday: 8:00 AM - 8:00 PM

B & B Services accepts the following forms of payment: CreditCard

Yes, B & B Services offers free project estimates.

No, B & B Services does not offer eco-friendly accreditations.

Yes, B & B Services offers emergency services.

Yes, B & B Services offers warranties.