B-Dry Waterproofing & Foundation Repair of Baltimore

The sales staff was friendly. The work crew was on time and knowledgeable. They explained everything that was to be done and provided feedback that was informative. The customer service people followed up to be sure I was satisfied.

Bdry... These guys will provide anything but. I had them out to replace my old sump and add in a battery backup. I also had them put the discharge line out the front of the house instead of the back so that the water would flow naturally away from the house. About a month after the installation, I noticed that the cinder block wall was wet lining up with the new line. I emailed my sales rep and asked him to send someone out to make sure that there was not a residual leak somewhere. Their --VP-- came out and claimed that his --13 years of experience-- was sure that it was soil moisture that was pushing into the cinder blocks and had nothing to do with the installation. It was clear that he did not want to check the work and was only coming up with excuses at that point. So I dug up the line outside myself. Where the pipe exits the house was not sealed, calked or anything and there is a gaping hole. Also, looking at the pipe that leads out of the house, the pipe does not slop away from the house but back into the house. So the water cannot naturally flow away from the house, instead it wants to come back into it. Terrible, unprofessional, and wrong work. The discharge pipe will have to be re-done along with the hole they left sealed. No telling what type of job they did in the sump area yet, but I have seen and dealt with enough to know that these guys do not know what they are doing and will take your money, do a poor job, and run. I have sent pictures, emailed, and called and no response. I would highly recommend NOT using these guys, they are not pros, but rather horrible contractors that are giving the business a bad rep.

Make sure the person giving the estimate explains exactly what it looks like. They did not bring their own water to mix the cement. We had to remove the water tank so that they could work and ended up hauling water from the neighbors house.

excellent work and a very annoying problem was completely fixed. Had a problem with sump pump and they replaced without any problem

i will hire them to do in my basement when getting near to settlement date I will let them know.

Robert and wanda Wilkerson

We haven't actually had the work done yet, scheduled for January 5, 2018

Knowledgeable and very informative sales person. Everything was done as promised.

Concrete work was complete unleveled and will most likely lead to cracking. Was told to call if it should crack and they will repair. Basement room was not swept following job and plastic was left up and hanging.

They were on time, did a clean job...very efficient!

Gus was really nice. He knew what we needed inspected and fixed for a reasonable rate.

B Dry couldn't do this job but recommended someone who could, estimated the price and put me in touch with the workman. Great service. Audrey

The representative who initially came to the house to explain BDry's procedure was very courteous and professional. I received a quote on the spot. I had two other companies come out (one company did not even bother to get back to me with an estimate). Each company had a different opinion of what needed to be done and BDry's procedure was the least invasive and made the most sense. The team who actually did the work was very courteous and stayed until the job was done - a 12 hour process. (That was one question I didn't think to ask - approximately how long would it take) They communicated with us throughout the day, for example they asked where we wanted the sump pump to drain, instead of just making the decision. Overall, I am very happy we chose BDry.!

Good techs

Andy Godby is an honest, good man whose professionalism takes into account the needs of his customer. Quote was very reasonable and affordable. Service was good including labor and materials. I recommend Jose who is hard working, and thorough. The services was rendered recently. No heavy rain yet to test the waterproofing job at this time. Thank you.

nothing

The crew was very profesional and hard-working. They were respectful as well as competent. A very good experience.

They were able to advise that I did not have a basement water problem and instead diagnosed condensation for which they suggested a simple solution. They did not charge