B Howard Roofing and Insulation

I have everything good to say about this company and the president and workers. They were courteous, professional, efficient, skillful, and worked hard under extremely harsh weather conditions (they had to broom the snow off the roof to start and it was very cold). They did the job right and for a reasonable price. I would and will recommend this company to anyone. Great, great experience; and this is from someone that did his own roofing in my younger years. Thank you!

I had ice dams on my roof which made water trickle down my upstairs bedroom walls. I posted on Angi and within hours Brian called. I told him the problem, he gave me details of what needed to be done and explanations of prices. Very good communication; he was in constant contact with me as things progressed. He said he was very busy with other customers, but made it a priority to get to my roof right away. He sent his crew (Very friendly) in a timely manner early in the morning. They shoveled the roof and removed very large ice chunks. Brian reached out to me that afternoon to see if the leak stopped (yes) and if everything was to satisfaction (Yes). Would recommend based on exceptional communication alone. Would definitely recommend!

I needed to engage Brian (a true PRO) to remediate an improperly performed job by "The Roofing Guys" - Brian took the time to understand the problems and remove and reinstall 12 skylights along with fixing improperly nailed shingles, defective flashing and cut shingles to eliminate the numerous leaks we were experiencing. Brian and his team were polite and sympathetic to our needs. They took on a job multiple other roofers refused to tackle. Once done, the job was reasonably priced. They also resolved a long standing issue with our Pole Barn metal roof. I would hire them at any time for any reason.

B Howard was the perfect choice! The roof was done quick and clean. B Howard guided me through the choices and what shingles I should pick due to a moss growth problem in my area. Knowledge and expertise is what I went with.

Great communication, fast quote and very professional. Solved my leak problem around attic window very quickly . Would definitely use again .

Does a great job everytime we hire them! Fair prices too!

Yep

Had some drywall repair that needed to be done. Fast, flexible, and overall great job

Very happy and the job was done very well and looks great

Excellent experience! They were professional, very reasonably priced, and work was excellent.

Brian and his crew did an excellent job. the job was done in early February taking 2 days I would recommend his company to anyone.

In the beginning from quote to start of work things seemed great. Even as the work commenced I was still very happy. It was after the project was said to be completed that the problems began. The crew packed up and cleaned up ? or so I thought and left. The next rain fall I had water leaking in my patio area (the reason I had the roof done to begin with) and noticed shingles and nails flowing from my gutters. Brian the owner assured me he instructed the crew to clean the gutters as they always do at every project. I went up and filled a 5 gallon bucket with shingles, black barrier paper and nails both old and new. Not only that but a full unopened bottle of water in the gutters causing bad water flow and issues with the gutters. I called Brian the owner and even sent him video of what I found. Brian promised he would send someone over to vacuum the gutters within the next week and to add a small piece of sheet metal over a constant water issue area. Brian came over and slathered black sealer over areas we guessed about that the leak would be coming from. The next rainfall after Brian said he was coming out he canceled and asked me to go out and check the areas. After two attempts to fix the problem he finally stopped the leak. That was last November when I looked at the leak and confirmed it was good. He never responded to me telling him ?I think we Eradicated the leak? and then almost a year later in august I noticed a water leak in my kitchen. Not sure where it was coming from but thought maybe an area Brian mentioned might be an issue but I didn?t have the money to take care of at the time. (Flashing around the chimney) I text Brian and told him I had a leak and also hadn?t heard anything still since he asked me to check the leak back in November ? also he still hadn?t sent anyone to do the gutters and never put that piece of sheet metal up as promised. I told him if that was the issue I would hire him to take care of it as he knows the spot around the base of the chimney. I also recommended someone related to me to him for work but they already booked. He responded to me by letting me know how hard up he is for workers and how booked he is and due to Covid he couldn?t push me in-front of anyone. He also said he would get ahold of me in the next week or two. I understood and waited 3 weeks of not hearing from Brian. I texted Brian ?how are we looking? and heard nothing. The following day I sent a question mark to Brian as his responses are always so delayed and and has even told me ?he forgot to get ahold of me? and he suddenly said ?not interested? he also text this in exact quote your text messages are more overbearing and rude than any customer I?ve dealt with in years. I?m not apologizing don?t text me anymore.? He also told me to grow up. Not very nice or professional at all. This resulted in me having to look elsewhere as I have a leak in my kitchen now a month old because of Brian?s lack of communication. Needless to say he may not apologize but I did apologize to him and said sorry for any miscommunication next time just tell me to call instead of text and I?ll take my business elsewhere. Over all the original project I already paid for started last June 2020 and here it is September 2021 and in my eyes the job was never fully completed. I also have all the texts we shared and ever picture and video of the work and issues for anyone?s viewing. The full first part of the roof was done over 10 days as they kept having to go other places instead of the 2day quote I was originally told. Unfortunate that this ended this way. I will not recommend them to anyone.

So far so good, they had to fit me in between rain and finished main part of roof just as it started sprinkling

They did do a good job.They were friendly and attentive to my questions.

They had roof stripped a new layer of shingles on in one day it was hard to find any scrap laying around when they were done

Excellent and timely advice and service. I would hire them again in a second!

Very friendly and courteous. Did a great job in a timely manner. I would definitely hire them again!

Brian was honest, efficient, and communicated regularly His price was very fair

After searching for a few weeks to find somone to repair some roof flashing....Oneida Builders came to the rescue. I would highly recommend them...they followed up, came on time to make an estimate, sent the estimate within a couple of days, scheduled the work within a couple of days, arrived as they said and did excellent work....and to top it off,they were just nice people...can't ask for much more

Brian called me and we scheduled the work he let me know when he would be coming I had him check the condition of the roof he explained that it need a repair which he did I would highly recommend

They were extremely thorough including contacting the insurance claims person to make sure that they completed all of the work that was required. Friendly, fast and professional. Everything was cleaned up before they left. I would hire them again without hesitation.

Came back to fix an ongoing problem

These guys were fast and good at what they do. Friendly and articulate in all phases of the job and cleaned all problems away.

Found Oneida Lake Builders on Home Advisors for a flat roof repair. Very prompt response and visiting the property for an estimate. Very professional and affordable. Had the work completed and while they were there discussed another home repair and will hire them for that job once we get the estimate. I would definitely recommend and rehire. Brian and father Al are a great team

Good communication on scheduling the job & ordering the shingles; they dealt with minor issues that popped up; cleaned up after themselves and all for a reasonable bid - cheaper than 3 others.