Blue Dolphin Restoration

Blue Dolphin was overpriced and unprofessional. We found out we could have saved thousands of dollars by hiring a different restoration company.

Blue dolphin had an excellent sales team. They made us feel like they were going to take care of everything until the insurance company took longer to pay, which they should know because this is their line of work. They stopped work immediately. Became incredibly hard to work with and went through 3 staff members until I was managing my own project. The president of the company then liened my house and engage a lawyer to send me a cease and desist when I tried to contact the office to ask when they were going to start back up and when they were going to return our items from storage. We are still missing items to this day. Don?t get sold upfront they aren?t a good company and I would never recommend them.

We had Blue Dolphin out to extract water from an overflowed toilet in the middle of the night and they were very responsive and very fair with their pricey. Grateful for Jamie and Cade with their help

Clowns bunch of clowns 𠤡 first clown comes to your house seems like a nice clown then other clowns beside the first one you meet they start coming in and becomes a circus , donâ t do it go with anything else they are horrible.

10 star experience - turned a home flooding nightmare into peace of mind. Our home flooded, 1 year into being first time homeowners. With a 2 mo old newborn baby. It was a nightmare. First responders - Blue Dolphin was so quick to act, it was a 4pm on a Friday afternoon, and the fire Marshall told us we need to pack up the baby and find a new place to stay because our house was uninhabitable. They brought in 2 specialist contractors by 7pm and we were able to stay in our home for the night. Leadership - They provided expert guidance and leadership in a very tumultuous and daunting process turned simple and easy. Damage mitigation - you can trust these guys to protect your home, experts in water damage control and very thorough. Insurance nightmare - they handled he complexities and nuances of insurance as a true advocate for us, interfacing directly with our insurance company on our behalf. Expert Craftsmen - They have a team of expert craftsmen to manage the entire build back process. When everything was completed they put our home back exactly the way it was before, down to the exact placement of items back into our cabinets. Peace of mind, could not imagine a better experience. Thank you Jim, Jim, Murphy and the rest of the BD team!

DO NOT USE THEM. Did they clean up the water ya but any company can do that. Go with a large company that had a customer service department so you do not get screwed as I did. They charged my insurance for hours they did not work and materials they did not use. They packed my things in Home Depot boxes WITH MY TAPE! Then they charged for premium packing materials. They worked a collective maybe 16 hrs and charged $100. My insurance went up due to the claim size which was inflated by them. They also threw away thousands of dollars of cabinets that I asked to keep and they confirmed they would be put in storage only to find out they? threw them away?. I am sure they probably sold them since they were not even damaged. They ? made it up to me? with a $200 Home Depot gift card and a sorry apology. Over shady as hell and unprofessional. I would call for the day is and get no answer than when I said ok I am not going to pay them they called within 5 minutes. They are disrespectful Jim even told me to talk to him was not worth his time because he is a busy man. I would never recommend it!

We had an emergency water leak in the upstairs bathroom that caused major damage to the entire house. Blue Dolphin responded immediately that night at 9 p.m. Blue Dolphin guided us throughout the entire process; from what to expect working with the insurance company, to providing resources for the temporary storage of furniture and personal items, as well as reconstruction. They were a wealth of knowledge and experience, not to mention personable. They provided great customer service and were always available to answer questions.

Our house suffered major water damage at the most inconvenient time, and the Jim s were there to help us in every way possible to dry-out our house. They were quick, professional, honest, and just really great people to deal with. Highly recommended.

They were professional and knowledgeable, worked with my insurance, they made the hole process easy. I would recommend them in the future.

Very pleased with their service.

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