- Residential Work
- Commercial Work
This professional is out of network
Let’s find you the best HomeAdvisor screened and approved professionals.
Learn more about HomeAdvisor’s screening and approval process.
86% Recommended
23 Years In Business
Company Details
- Verified Licenses
Is this your business? Claim it and provide customers with your most up-to-date information.
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Service Details
Areas of Expertise
- Water Removal
- Water Damage
- Flood Removal
View All Offerings and Cities Served
Cost Information
- Free Estimates
Reviews
Write a Review
Showing 1-7 of 7 results
5.0
Kevin P.
Ladera Ranch, CA
5/27/2021
10 star experience - turned a home flooding nightmare into peace of mind. Our home flooded, 1 year into being first time homeowners. With a 2 mo old newborn baby. It was a nightmare. First responders - Blue Dolphin was so quick to act, it was a 4pm on a Friday afternoon, and the fire Marshall told us we need to pack up the baby and find a new place to stay because our house was uninhabitable. They brought in 2 specialist contractors by 7pm and we were able to stay in our home for the night. Leadership - They provided expert guidance and leadership in a very tumultuous and daunting process turned simple and easy. Damage mitigation - you can trust these guys to protect your home, experts in water damage control and very thorough. Insurance nightmare - they handled he complexities and nuances of insurance as a true advocate for us, interfacing directly with our insurance company on our behalf. Expert Craftsmen - They have a team of expert craftsmen to manage the entire build back process. When everything was completed they put our home back exactly the way it was before, down to the exact placement of items back into our cabinets. Peace of mind, could not imagine a better experience. Thank you Jim, Jim, Murphy and the rest of the BD team!
1.0
Erica T.
Foothill Ranch, CA
4/19/2021
DO NOT USE THEM. Did they clean up the water ya but any company can do that. Go with a large company that had a customer service department so you do not get screwed as I did. They charged my insurance for hours they did not work and materials they did not use. They packed my things in Home Depot boxes WITH MY TAPE! Then they charged for premium packing materials. They worked a collective maybe 16 hrs and charged $100. My insurance went up due to the claim size which was inflated by them. They also threw away thousands of dollars of cabinets that I asked to keep and they confirmed they would be put in storage only to find out they? threw them away?. I am sure they probably sold them since they were not even damaged. They ? made it up to me? with a $200 Home Depot gift card and a sorry apology. Over shady as hell and unprofessional. I would call for the day is and get no answer than when I said ok I am not going to pay them they called within 5 minutes. They are disrespectful Jim even told me to talk to him was not worth his time because he is a busy man. I would never recommend it!
Response from Company:
Hi Erica, We want you to know that Blue Dolphin is still here for you and Karl if you need anything at all and we wish you all the best. We would have liked the opportunity to learn what exactly went wrong with your experience. Your flood was very large and we felt we went above and beyond to meet your every request. Given the loss your home had we can understand your frustration. Our family-owned and operated company has had a perfect 5-star rating up until now. No matter how unsettling it is we are sorry that you feel your experience merits a 1-star review of our company. However, we will learn from this experience and will do our best to.
5.0
N S.
Signal Hill, CA
9/26/2020
We had an emergency water leak in the upstairs bathroom that caused major damage to the entire house. Blue Dolphin responded immediately that night at 9 p.m. Blue Dolphin guided us throughout the entire process; from what to expect working with the insurance company, to providing resources for the temporary storage of furniture and personal items, as well as reconstruction. They were a wealth of knowledge and experience, not to mention personable. They provided great customer service and were always available to answer questions.
5.0
Lou L.
Seal Beach, CA
4/6/2020
Our house suffered major water damage at the most inconvenient time, and the Jim s were there to help us in every way possible to dry-out our house. They were quick, professional, honest, and just really great people to deal with. Highly recommended.
5.0
William B.
3/6/2020
They were professional and knowledgeable, worked with my insurance, they made the hole process easy. I would recommend them in the future.
5.0
Terry G.
3/6/2020
Very pleased with their service.
5.0
Raj A.
3/2/2020
No comments.
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
HomeAdvisor verifies state-level licensing where applicable - note:
some states require local or county level licensing and you should
verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our
Licensing Requirements page.
