B-Sure Systems, Inc.

4.31 | 14 Verified Ratings
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315-455-7725

6743 Pickard Drive
Syracuse, NY 13211
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B-Sure Systems, Inc.


B-Sure Systems, Inc., has an impecible reputation for a variety of projects around your home and business. They are foundation and waterproofing experts and have over 23 years of experience. Being the longest running member in their service category in the BBB you can B-Sure that you are getting the best of the best. Visit them on their website at www.b-suresystems.com and schedule a free estimate today.

Achievements

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Service Area

  • Rochester
  • Syracuse
  • Utica
  • Binghamton
  • Liverpool
  • Watertown
  • Baldwinsville
  • Camillus
  • Minoa
  • North Greece
  • Pittsford
  • East Syracuse
  • Cicero
  • Henrietta
  • Manlius
  • Skaneateles
  • Webster
  • See All >

Services Offered

Foundations
  • Foundation Drainage Install
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Plumbing
  • Sump Pump or Foundation Drain Install
Windows
  • Egress Window Install

Areas of Expertise

  • Waterproofing
  • Crawl space encapsulation
  • Drainage
  • Sump Pumps
  • Foundation Repairs

Product Brands Used

  • Rhino carbon fiber

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1993
Awards
  • Certified Waterproofing Specialist
  • Certified Egress window installer
  • Basement Health Association
Screening
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Ratings & Reviews
B-Sure Systems, Inc.

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Learn more about this pro by reading the ratings and reviews below.
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5.0   |  
Review by in Syracuse, NY
Everything was done as promised! The crew showed up at the appointed time and got right to work. They worked all day putting in a drainage system with a sump pump. They scrubbed down the basement walls, not just the damp molded walls but, all four walls of my 1930's house. When done, they cleaned up all debris and left a clean, dry basement. I would hire B Sure for any future issues and I highly recommend them for the great work done!
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0.5   |  08-08-2018
I recently moved into a house that was in need of basement waterproofing. A portion of the basement would flood after heavy rains and there was water weeping in the corners. Before I did anything major to the basement, I had a brand new sump pump and water driven backup pump installed as a precaution. I'll get back to this point later. After getting several estimates that were all over the place in price, I decided to go with an interior drain system from B-Sure. The owner, Ron, seemed like a nice enough guy and the company had stellar reviews on most sites. The 2 day job went smoothly. The crew was on time and kept things as clean as they could, which is tough when you have to jackhammer the entire perimeter of the basement. Everything looked like it was done professionally and I felt good about the job they did. Then about a couple days after the install, I noticed the water supply line to my brand new backup sump pump was in the off position. I thought it was strange because in order for the pump to work, it needs an active water line. So I turned on the valve and water sprayed all over the place at the inlet on the pump. The people at B-Sure BROKE MY BACKUP SUMP PUMP and just set it back in the pit hoping I wouldn't notice it. Keep in mind, I live in a very wet area and my sump pump is running constantly. If my main pump had failed or if I lost power, my basement would have been destroyed in a matter of hours. I called B-Sure and talked with Ron. He said he talked to his foreman and they had trouble getting it back together and that "sump pumps aren't really our specialty". They knew exactly what I was talking about, it was like they were just hoping they wouldn't get caught. They never apologized, but instead told me to have a professional come look at it. Because why would a basement waterproofing company know anything about sump pumps right? So I had to have another company come out to fix it. They determined that the damage to the pump was not repairable the whole unit would have to be replaced. The folks at B-Sure did reimburse me for the pump so,thanks? Not really? Look, I understand stuff happens on a job site. Things get broken, accidents happen, we're all human. But man, if they had just come forward and admitted that they had broken the pump, I might have been a little peeved but would have appreciated the honesty, Instead, they decided to be the scumbags that they truly are. They broke that pump, set it back in the pit like freaking ornament, and put my entire basement at risk of a major catastrophe. Since this company is so obviously lacking in integrity, I'm skeptical about the entire project. What other corners did they cut? I guess only time will tell. If you decide to go with these guys, pay attention to the details. They will try to screw you if they can. If this is the best that Syracuse has to offer, just let your basement flood and stock it with trout.
Response by B-Sure Systems, Inc.: I'm sorry that you feel that way towards our company, we do not cut corners on our jobs, our reviews speak for themselves! It's unfortunate that when we reinstalled your water pressure back up pump that the inlet to the pump had cracked, accidents do happen!! We recommended that you call the plumber back to evaluate it and fix it, which they did and we reimbursed you for it!! We have been in the basement waterproofing business for for over 40 years , and we stand behind our products and workmanship!! Once again we're sorry that you felt you had a bad experience.
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4.0   |  
Workers were personable & knowledgeable. So far, satisfied with work but have to give it more time to determine if problem is totally solved.
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5.0   |  
Review by in Syracuse, NY
The guys worked on the coldest day of the year and did a great job. Very courteous, answered every question and made sure they cleaned up after they were done. I would hire B-Sure again in a heartbeat.
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5.0   |  
Review by in Rochester, NY
The crew was on time and did the work in a very timely fashion. They cleaned up very well when they were finished. We had Dennis and his 2 sons and 2 others and they were all very polite and got the job done. Ron did a great job communicating what needed to be done. Kudos to him and his company.
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5.0   |  
Review by in Fayetteville, NY
Project: Install Egress Windows
Not only was Ron and his crew professional, they were skilled, friendly, turntable, punctual, hardworking and they cleaned up so well!
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5.0   |  
Plumber arrived promptly. He was polite and respectful. Finished very quickly for the quoted price. Excellent!
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5.0   |  
This company was efficient, responsive and did excellent work. My basement headaches are over thanks to B-Sure Systems.
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5.0   |  
Review by in Clay, NY
Project: Install Interior Foundation Drains or Sump Pump
Professional in every way.
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4.0   |  
Review by in Syracuse, NY
B-Sure was a little pricey but he did show up same day without an issue. He did quality work and he was very professional.
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