Back Bay Pest & Mosquito

We have had a contract with Back Bay Pest & Mosquito for several years but recently needed their help with a rat problem in our crawlspace. Our technician, Zach Horne, was outstanding! He spent two days here sealing up every single possible point of entry. Thorough, neat, exceptional customer service! Zach took time to show us areas of concern and explained everything he was doing to ensure we no longer have an issue. People don't like to think they have a 'rat' problem, rather it's just mice. But it appears the roof rats are endemic to most of Virginia Beach. We stopped the problem before it affected our home, HVAC, plumbing. We can't thank Zach enough for his addition to detail and his stellar work ethic!

They were very accommodating.

Just hired this company. Have not had opportunity to evaluate follow-up services.

" Work quality and value for the money", were two aspects of which were actually non-applicable. However submitting a rating was necessary to move on to the next question(s). The technician actually recommended a few pointers of which fixed the problem immediately. His honesty, recommendations and frankness, concerning the matter is most appreciated.

Back Bay called me within minutes of my locating them on Home Advisor. They came to my house the next day to do an assessment. The technician came on the scheduled date, and was very professional and thorough. I set up quarterly appointments for the year. They are also coming back to secure any entryways to keep squirrels and rodents out of my house. I highly recommend Back Bay.

Excellent service

Back Bay is great they came quickly and took care of our rat problem right away. The work has been top notch, the price better than anyone else we found, and they are very thorough. Highly recommend. FIVE STAR all the way!

Professional timely will use again great experience

Very professional, patient, and knowledgeable.

Back Bay Pest & Mosquito is a professional and hard working group. They did everything promised and compromised on prices; especially with us being a military family. When additional issues were found, they didn't hold back information and fixed it for us. If you are having any crawl space issues (rodents, water damage, etc), they will know how to handle your unique situation. We would highly recommend Back Bay Pest & Mosquito and will likely use them again if we have any future issues. We will be giving their name out in our neighborhood!

Came right away with estimate, explained the problem and solution in a manner I could appreciate. Began and finished in a very timely manner. Owner and tech crew were knowledgeable, efficient and extremely pleasant. The problem was squirrels in my attic. They seem to be gone!

The tech was courtesy and knew what he was doing.and he explained everything to me. Good Job.

Timely service and work received.

arrived on time...took time to explain the service, made my wife & I feel like valued customers.

On time, accurately diagnosed and treated our problem, and provided a reasonable solution for cost.

Very quick response. Inspected day after inquiry, treated next day. Very professional and courteous.

I received a call back within 3 minutes, scheduled a time that week, very courteous, very friendly, and very informative, and great service. They sprayed that afternoon and so far no more beetles YAAAA! Thank you sooo much!!!

I received a call within five minutes of submitting an inquiry. They were prompt and courteous. Thank you.

Friendly, quick, in and out. No beating around the bush

Contacted me immediately following my need for termite inspection. Very friendly & early appointments which are nice for my work schedule!!!

Very Responsive and great follow up, friendly service , and great call back time once contacted.