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Back To Perfection, Inc.

Solid Surface Countertops Repair (Concrete, Stainless Steel, etc),

About us

Is your countertop or sink damaged? Does it have cracks, scratches, chips, burns, separations, or looks dull? We can repair it! We offer Corian, Granite, and Zodiaq repairs for your home or business. Make your surfaces brand new! For 20 years, Back To Perfection, Inc., has been restoring and renewing solid surface countertops for homes and businesses. If you own a Corian, Granite or Quartz countertop with any type of damage, BTP can restore your countertop and make most damages virtually disappear. It's easy to schedule, and cost effective! Restoring your existing solid surface is a fraction of the cost of replacing it!

Business highlights

33 years of experience

Memberships & Affiliations

Dupont Corian, Authorized/Certified DuPont�� Service Specialists

Services we offer

BTP services all kinds of solid surface countertops. Repairs, refinishes, sink replacements and modifications., Types of Damage We Repair: Chips, Scratches, Burns, Separations, Cracks and others., Types of Repairs We Perform: Refinishes, Replacements, Buffing, Sink Installations, Modifications, Types of Surfaces We Service: Countertops, Sinks, Tabletops, Backsplashes, Baths, Showers

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
7%
3
1%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 124 reviews
Cheryl I.
Jun 2023
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$1,000
My counters look better than new. The patina was brought out with no scratches or nicks. My sink doesnâ t need to be replaced now. I felt the price very reasonable for the amount of work needed! Thank you to David and Stephanie!

Julie W.
May 2023
1.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
$1,250
Just a mediocre job as it is visible and I had the original repair block supplied by the installer. Poor service and communications as there were multiple delays before they finally showed up to do the repair. Pricey but they obviously have the manufacturers endorsement so you make be STUCK I recommend asking for another referral and taking your business to a more reputable company. Karls not much help and appears to have left the game for better daytime plans. BOOO and shame, shame
Response from Back To Perfection, Inc.
"Hi Julie, I do not see that we have done a job for you. I'd love to see how we can resolve this. Can you email me with some more information so I can look up your job and see what we can possibly do to resolve this if we did any work for you? Service@backtoperfection.com"

Bruce S.
May 2023
4.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
Not inexpesive, but good work

Zackeri S.
Feb 2023
4.5
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
Thank you!

Monica H.
Jul 2022
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$1,150
The repair job was very good. Prompt, clean. I can recommend them.

Richard B.
Jun 2022
4.5
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$695
The tech was helpful with instruction on how to maintain the counter surface.

Chris N.
Feb 2021
5.0
Yes, I recommend this pro
$495
Went the extra mile to cut our granite countertops to accommodate a new stove. The technician even came back the next day to cut the granite after we found a double wall on the cabinet so we could remove one wall to get the added inches we needed!

Eldon H.
Jan 2021
5.0
Yes, I recommend this pro
$875
Very professional, clean ,on time

Ronald D.
Jan 2021
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$625
Back to Perfection is a perfect name for this company. We didn't realize that Corian could be refinished. We were referred to Back to Perfection and treated to a professional experience process that was well done from start to finish. Our countered has Corian sinks as part of the countertop and they were pitted and wanted them repaired as well as refinishing the entire countertop. We were delighted with the result. The refinished countertops look like new and "Back to Perfection". Recommend Back to Reservation without reservation.

Marla W.
Nov 2020
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
Quick response, excellent work, would definitely use again!

William D.
Nov 2020
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
Outstanding Service, my Countertops look brand new. I highly recommend them!

Jeff M.
Nov 2020
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
Very good!

Monica R.
Oct 2020
4.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
$795
Do not lend any of your tools to the workers from this company. They will keep them. And when you query the sales rep about it, you have to remind him who you are, what work they did for you, and always says I will look into but never does. They fixed 3 cracks on my Corian countertop on June 16, 2020. Part of the process of fixing the cracks is to use a resin/glue and waiting for it dry. It was 2 pm after 4-6 hours already from prepping cracks. So I offered my heat gun. It worked great, but I forgot about it until I needed it weeks after the work was completed and remembered I lent it to them. Customer Service: -1 star - For lying about looking into **it**. -1 star - For leaving with a homeowner tool you should already have. -1 star - For providing NO feedback. Update: 10/28/2020 Got a call from Stephanie who called to apologize and bought and shipped a new heat gun. That is service!!! Thanks.
Response from Back To Perfection, Inc.
"Hi Monica/Roberto, We were happy to replace your heat gun and really wanted to sincerely apologize in your previous overall experience from the tech and the customer service. The former employees you encountered are no longer with our company and that experience is not up to par with how we conduct our business with our customers. We truly appreciate your business and would be happy to help you in any way in the future. ~The BTP Team~"

Lynn F.
Jun 2020
2.5
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Could not match color.

Jennifer Y.
May 2020
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
David Lopez, the technician, did an outstanding job. The repair was flawless and I cannot tell where the repair was made. Amazing job!

Becky B.
May 2020
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$450
Wow! Our countertops look brand new. Efficient service at a cost that was half what our first estimate was.

Carrie H.
Jan 2020
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
Professional, fast service and did an excellent job preparing/restoring my Corian countertops.

Robert D.
Nov 2019
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$350
Very professional, fast service.

Lenore J.
May 2019
4.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$1,400
The work was done beautifully. We had a Corian sink replaced, and there is no evidence of the seam. Ryan was on time, professional, friendly, and cleaned up afterwards. We are very happy with the results. However the customer service experience was terrible. Our first appointment was cancelled via email at 10:45 the night before. Our kitchen was ready - doors off cabinet below sink, everything removed, etc. Darrel the sales rep and the office did not respond to my calls, emails, text messages the next day. When someone else from the office called the next Monday they were apologetic and rescheduled according to my schedule, so I gave hem a second chance. After that things were fine, but my advice is to avoid Darrel.

Linda W.
Mar 2019
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$500
The work is not scheduled for two more weeks. I can only attest to customer service and pricing at this point. The other company that was recommended to me asked for pictures, which I sent, and they thereafter failed to respond despite my repeated attempts to solicit their response. I was familiar with Back to Perfection in the past and know that they are a good solid company.

Emma K.
Mar 2019
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$570
They were very professional and the work was beautiful. The repair was so much better than I expected.

Barry A.
Mar 2019
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
John was on time and did a great job.I would use BTP again.

Harold H.
Mar 2019
4.5
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$590
Sales people were extremely slow in responding to my requests The technician that completed the work (Ryan) was very professional, courteous, friendly, and completed the work in an excellent manner. Can not tell there was a scorched counter. My hats off to Ryan.

John R.
Feb 2019
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
$400
I was lucky, they showed up early. We discussed the repair and I was amazed how quick and easy the repair process was. You can not see where the break was. Is just perfect. Thank you

Sharon F.
Feb 2019
5.0
Solid Surface Countertops Repair (Concrete, Stainless Steel, etc)
Yes, I recommend this pro
did a great job, cleaned up after him self.
Showing 1-25 of 124

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Back To Perfection, Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Back To Perfection, Inc. accepts the following forms of payment: CreditCard

Yes, Back To Perfection, Inc. offers free project estimates.

No, Back To Perfection, Inc. does not offer eco-friendly accreditations.

No, Back To Perfection, Inc. does not offer emergency services.

Yes, Back To Perfection, Inc. offers warranties.