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92% Recommended
78 Years In Business
Company Details
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Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Service Details
Areas of Expertise
- Central A/C Installs
- Furnace Installs
- Water Heater Installs
View All Offerings and Cities Served
Cost Information
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 1-10 of 193 results
0.50
Andrew R.
Dallas, TX
10/13/2021
I had an awful experience with this company. Not only did they misdiagnose my AC issues, they incorrectly installed my coil. This caused the system to continuously go out and they were repeatedly unable to resolve the issue. Finally, i hired an independent AC contractor who discovered their error in minutes. Baker Brothers admitted fault but was only willing to refund me ~10% as I had a new system which i did not need and did not want. Essentially they showed up at my house with a new car and demanded payment. They were incompetent, unprofessional and unethical throughout the entire process.I caught them in several lies. At the end they basically challenged me to take legal actions. I think fraud is part of their business model after my experience
5.0
Phyllis L.
Plano, TX
9/21/2020
Outstanding
5.0
Mike B.
Mckinney, TX
8/25/2020
Put on shoe coverings, wore masks, answered all questions, very efficient, very polite and told me what to expect and when water wold be hot. All around excellent job.
0.50
Cyd M.
The Colony, TX
11/6/2019
This review is the AC/Heat: Used scare tactics to sell other services totally not related to issue at hand. Main tech left installation for 1 guy to do which clearly was too much for 1 person. Main tech (sales guy) improper questions about my family , condescending, high pressure. I wrote complaint and got BS standard cookie cutter response.. never will use again. Plumbing side just as bad! Still have new toilet sitting uninstalled, two large holes cut out of sheet rock unfixed. Sloppy and again will never use!
4.5
David J.
Newark, TX
10/28/2019
?
5.0
Tiffany N.
Carrollton, TX
9/3/2019
John H was extremely polite and very friendly. Very professional and would highly recommend
2.5
Tim J.
Keller, TX
4/26/2019
No comments.
5.0
Edgar L.
Roanoke, TX
1/7/2019
professional and quick.
5.0
John H.
Haslet, TX
12/31/2018
Did the requested repair and did not try to upsale by being disengenuous like prior service provider.
5.0
David W.
Grand Prairie, TX
12/29/2018
Professional assessment; advance recommendations; honest opinion; excellent work; great customer service
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