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Baker Brothers Plumbing & Air

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79 Years In Business

Company Details

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Contact

2615 Big Town Boulevard
Mesquite, TX 75150
www.bakerbrothersplumbing.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

    Areas of Expertise

    • Central A/C Installs
    • Furnace Installs
    • Water Heater Installs
    View All Offerings and Cities Served

    Cost Information

    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    193 Verified Reviews
    • 5
      148
    • 4
      27
    • 3
      6
    • 2
      7
    • 1
      5

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 193 results
    0.50 Andrew R. Dallas, TX
    10/13/2021

    I had an awful experience with this company. Not only did they misdiagnose my AC issues, they incorrectly installed my coil. This caused the system to continuously go out and they were repeatedly unable to resolve the issue. Finally, i hired an independent AC contractor who discovered their error in minutes. Baker Brothers admitted fault but was only willing to refund me ~10% as I had a new system which i did not need and did not want. Essentially they showed up at my house with a new car and demanded payment. They were incompetent, unprofessional and unethical throughout the entire process.I caught them in several lies. At the end they basically challenged me to take legal actions. I think fraud is part of their business model after my experience

    5.0 Phyllis L. Plano, TX
    9/21/2020

    Outstanding

    5.0 Mike B. Mckinney, TX
    8/25/2020

    Put on shoe coverings, wore masks, answered all questions, very efficient, very polite and told me what to expect and when water wold be hot. All around excellent job.

    0.50 Cyd M. The Colony, TX
    11/6/2019

    This review is the AC/Heat: Used scare tactics to sell other services totally not related to issue at hand. Main tech left installation for 1 guy to do which clearly was too much for 1 person. Main tech (sales guy) improper questions about my family , condescending, high pressure. I wrote complaint and got BS standard cookie cutter response.. never will use again. Plumbing side just as bad! Still have new toilet sitting uninstalled, two large holes cut out of sheet rock unfixed. Sloppy and again will never use!

    4.5 David J. Newark, TX
    10/28/2019

    ?

    5.0 Tiffany N. Carrollton, TX
    9/3/2019

    John H was extremely polite and very friendly. Very professional and would highly recommend

    2.5 Tim J. Keller, TX
    4/26/2019

    No comments.

    5.0 Edgar L. Roanoke, TX
    1/7/2019

    professional and quick.

    5.0 John H. Haslet, TX
    12/31/2018

    Did the requested repair and did not try to upsale by being disengenuous like prior service provider.

    5.0 David W. Grand Prairie, TX
    12/29/2018

    Professional assessment; advance recommendations; honest opinion; excellent work; great customer service

    Photos

    Baker Brothers Plumbing & Air
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