Ballard's Septic Tank Service, LLC

DO NOT USE BALLARDS! After waiting THREE WEEKS for installation because of their ?mechanical issues,? we ended up with a completely different system than what we were promised. We paid for a concrete system with ONE riser and instead got a cheap plastic system with THREE risers. To make matters worse, the tanks had huge bold warnings printed right on the side saying: ?DO NOT BACKFILL WITH CLAY.? Guess what Ballards used to backfill them? CLAY. We were also told they would run NEW piping from the house to the system. That never happened. Instead, they tied into the old existing piping. We took photos of everything because at this point we don?t trust the workmanship and fully expect problems down the road. And the damage to our property has been unbelievable. They completely destroyed our yard. Since installation, we?ve already had to spend an extra $2,000 bringing in dump truck loads of dirt because the ground keeps sinking around the tanks. We?ve laid 6 pallets of grass ourselves

It was a great experience and I will go through them again.

I am very unhappy with the entire experience. The work was started without my authorization while I was not at home. The work was not done exactly the way I would have preferred. The owner, or whoever he was (Wes) called me at work to let me know that the work was completed and to collect payment. I went ahead and paid. Then, when I arrived home later that afternoon, I found that the workers had left my yard in a complete and total mess. They didn't even bother to fill in the trenches that they dug to install the sprinkler lines. I found one of the sprinklers down inside the trench below ground level. I never should have paid for this project without inspecting the job after it was completed. That is a mistake that I will never make again. Lesson learned! I do not recommend Ballard's Septic Tank Service LLC.

the company was great and they did what I needed

Corey and Red did an excellent job! No mess left. Efficient and courteous.

Our job got done promptly and correctly by Jeff! He was outstanding. Cannot say enough nice things about him and his work. We are so happy with Ballard and Jeff!

Faith, Cory, and Red did a fantastic job. They were also kind, courteous, had smiles! Thanks for making my day better!👍😃

Do NOT recommend.

Cory and Red were prompt , affable and well trained . I would recommend these people and their company .

Very friendly, on time , did a great job

Great job and got everything done fast

Excellent service!!! Great owner and team!!!

Great job very professional. Would definitely recommend Ballards. Very pleased with their work.

PLEASE PLEASE PLEASE donâ t be scammed by this company like i was. . They obviously are an extremely low budget company. I paid the required 1/2 of the project BEFORE project startedâ ¦the owner. Wes Lacy, came to my home in person requesting full payment BEFORE project was started. His excuse was he needed the money to cover a check he had written that day. I wish I had demanded a refund of the down payment and asked Mr. Lacy to leave and hired another company. His work is substandard and he will leave your yard looking as if many land mines had exploded. He left concrete chunks scattered around the yard from the old septic tanks he removed PLEASE BEWARE OF THIS COMPANY, THEY HAVE NO REGARD FOR YOUR PROPERTY OR YOU. THEY BROKE A WATER LINE WHICH CAUSED MY HOME TO FLOOD AND WOULD NOT TAKE RESPONSIBILITY FOR THEIR ERROR. THE WORJER WHO BROKE THE WATER LINE WAS JESUS. I ALSO HAD TO HAVE SOMEONE REPAIR THE SHEETROCK THAT HAD TO BE REMOVED IN ORDER FOR PLUMBER TO GET TO BREAK WHICH WAS BEHIND THE HOT WATER HEATERâ ¦YOU GUESSED IT THEY WOULD NOT REIMBURSE ME FOR THAT EXPENSE EITHER. PLEASE PLEASE PLEASE BE WARY BEFORE YOU ENTRUST YOUR SEPTIC NEEDS TO THIS SCAMMING COMPANY! THEY ARE ONLY CONCERNED ABOUT RECEIVING THEIR MONEY NOT THE WORKING STATUS OF THE AEROBIC SYSTEM I JUST SPENT BIG BUCKS ON. THIS 77 YEAR OLD LADY WITH MOBILITY ISSUES WAS SCAMMED BY THIS COMPANY BIG TIME . PLEASE BEWARE AND THINK TWICE BEFORE YOU DO BUSINESS WITH BALLARD SEPTIC SERVICE AND WES LACY!

Ballard's is an excellent company that completed the job professionally and on time as stated in our original phone conversation. I would highly recommend them to anyone needing septic services.

CX WAS SUPER HAPPY WITH THE JOB AND SHE SAID THANK YOU SO MUCH AND THAT SHE WOULD RECOMMED THE COMPANY

Honest and excellent price

Friendly and fast

good communications

all around excellent service. Very pleased with PRO.

Professional. There were a few issues in the process and they were great at communicating the problems and working through them with me.

Worst Experience ever would not recommend to anyone.

Chris and Travis did an outstanding job on my septic system. They provided me with considerable information about the system and provided great advice. They were punctual and I was very impressed with their work. I will now hire Ballard Septic to perform the quarterliy inspections on the system. Thanks again -- they were great

Very professional did a fantastic job I would highly recommend this company

Very professional they were here on time got to work done and I'm really pleased with them and I'd use them again