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HomeAdvisor Screened & Approved

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Learn about our screening process

11 Years In Business

Company Details

Hours

  • Mon:
  • Tue:
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Achievements

Service Details

    Areas of Expertise

    • Locksmith
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.8
    65 Verified Reviews
    • 5
      58
    • 4
      5
    • 3
      0
    • 2
      2
    • 1
      0

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 65 results
    5.0 Emmy D. Cincinnati, OH
    5/19/2020

    They were Great ! Unfortunately, it was a much bigger job than they thought based on my description but they only charged me the same amount as the initial estimate !!! I was impressed by how polite & professional they were & truly demonstrated concern for our safety. They were outstanding ❣

    4.5 Tim C. Loveland, OH
    4/7/2019

    Jeff was courteous and thorough.

    5.0 Shawn M. West Chester, OH
    3/18/2019

    Good job

    2.0 Rosalind B. Cincinnati, OH
    11/12/2018

    Price was way much than quoted. All involved did not commute with each other.

    Response from Company:

    We appreciate the customer?s feedback. We try to give good estimates based upon the description provided by the customer. Unfortunately, the customer description was not exactly what was found once onsite. As a result, multiple trips and additional costs were incurred procuring needed parts. Trying to find a good compromise, we did not charge for multiple service calls, etc. Instead, we only charged the additional cost incurred while on the job. We hope the customer understands this is no ones fault. We genuinely tried to find the best solution. Additionally, we also made a follow-up call upon completion of the work. The call was never returned. We are still open to working with the customer to find some mutually acceptable solution.

    4.5 Mark P. Cincinnati, OH
    4/11/2018

    Friendly and knowledgable

    5.0 Richenda D. Cincinnati, OH
    3/11/2018

    We bought a home and needed the locks changed. They came same day and did great work. Was done right and fast.

    5.0 Gene H. Burlington, KY
    2/1/2018

    Not enough Stars in The rating system to properly describe the contractor or the work and customer Service Qualities of Pop-A-Lock!

    5.0 Rachel a P. Cincinnati, OH
    1/18/2018

    Excellent customer service, quick response time and good price for the work done.

    5.0 Harry C. Cincinnati, OH
    12/29/2017

    I think Jeff did an outstanding job !

    Photos

    Pop-A-Lock of Cincinnati

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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