Basement Waterproofing, Inc.

4.38 |32 Verified Ratings
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Basement Waterproofing, Inc.

4.38 | 32 Verified Ratings
Write a Review

315-525-1778

PO Box 4173
Rome, NY 13440
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Basement Waterproofing, Inc.


Basement Waterproofing, Inc. has been servicing Upstate New York over 30+ years. Are you looking for a waterproofing contractor who is not only effective, but stands behind the work they do, and excels at their craft? We are the only Basement Waterproofer to provide a warranty for your basement walls and waterproofing basements is all that we do. If a dry basenmnt is your goal, then you should consider contacting Basement Waterproofing, Inc. and discovering the BWI difference! BWI will dry your basement in accordance with our contract while providing a transferable lifetime service warranty. We always service what we sell in a personal and professional manner. There is no need to suffer with a damp, unpleasant or even an unusable basement any longer. Let BWI fix your wet basement! For your convenience, we are fully staffed during normal working hours to answer your calls. Call our Rome, NY office with any questions you may have at (315) 336-4951 or toll-free at (800) 439-4951

Achievements

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Service Area

  • Albany
  • Syracuse
  • Schenectady
  • Utica
  • Ithaca
  • Binghamton
  • Troy
  • Rome
  • Liverpool
  • Auburn
  • Endicott
  • Watertown
  • Glens Falls
  • Latham
  • Canandaigua
  • Vestal
  • Rushville
  • Hudson Falls
  • Bovina Center
  • Maryland
  • Central Square
  • Dolgeville
  • Waterloo
  • Wolcott
  • Windham
  • Owego
  • Clifton Park
  • Manlius
  • Sidney
  • Trumansburg
  • Gloversville
  • Guilderland
  • Saratoga Springs
  • Caroga Lake
  • South Glens Falls
  • Woodgate
  • Seneca Falls
  • Cicero
  • Parish
  • Ballston Spa
  • Cobleskill
  • Speculator
  • Aurora
  • East Syracuse
  • Baldwinsville
  • Camillus
  • Harpersfield
  • Dryden
  • Dresden
  • Geneva
  • Penn Yan
  • Victor
  • Norwich
  • Schuylerville
  • Middleburgh
  • Ballston Lake
  • Clifton Springs
  • Delancey
  • Delmar
  • Adirondack
  • Wellesley Island
  • Lyons
  • Schoharie
  • Middlesex
  • Adams
  • Old Forge
  • Earlville
  • Ravena
  • Stillwater
  • Cooperstown
  • Fulton
  • Oswego
  • Cortland
  • Fairport
  • Mayfield
  • Amsterdam
  • Minoa
  • Alplaus
  • Margaretville
  • Shandaken
  • Guilderland Center
  • West Oneonta
  • Oneida
  • Carthage
  • Farmington
  • Canastota
  • Skaneateles
  • Lowville
  • Duanesburg
  • Moravia
  • Newark
  • Oneonta
  • See All >

Services Offered

Foundations
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Repair

Areas of Expertise

  • Foundation or Basement Waterproofing
  • Foundation Drainage - Installed or Replaced
  • Hydro Static Pressure Releif Systems Installed
  • Exterior Bentonite Clay Injections

Product Brands Used

  • Zoeller pumps, Waive/Humidex Air Units, SEC America Battery Back Up Units

Quick Facts

Business Hours
Saturday:
12:00 AM to 12:00 AM
Sunday:
12:00 AM to 12:00 AM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 100% Guaranteed Dry Basement
  • Credit Cards Accepted
  • Retaining Walls

Credentials

In Business Since: 2007
Memberships & Affiliations
  • BBB A Plus Rating
Green Certifications
  • Natural Clay & Stone User's Commitment to Quality Prouduct Support
Screening
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Business Overview

Community Involvement

Support Local Community Sports IE; Rome Youth Hockey, Lee Little League

How We Got Started

We started in this industry in 1983.

We describe our business as Well established

 

Photos
Basement Waterproofing, Inc.


My Work
1 Projects
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Ratings & Reviews
Basement Waterproofing, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 32
  Page 1 of 4
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4.5   |  
Overall very satisfied. Surprised that they used mortar rather than cement to cover the new french drain. Had some issues with the position of the clean-outs and the connection to the existing french drain in 2 locations. Some improved communication between sales and installation team would have improved overall experience.
Response by Basement Waterproofing, Inc.: Hey Jay, I Just wanted to thank you for your kind review. Just to respond to your comments, I did speak with both Jack and the foreman on the cleanouts. Simply, even as Jack explained to me what he mentioned was appropriate, however, once we removed the concrete, we had to make a course correction with your involvement. Much of what Jack can suggest is often unseen from the get-go. As far as using Mortar, concrete mix with stone can oftentimes not leave the depth to provide a smooth finish. Since the floor adds no structural support to the foundation, we prefer to finish for cosmetics rather than strength. Should you have any needs for service, always feel free to call and again, BW Inc thanks you for your patronage toward our company.
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5.0   |  
Review by in Binghamton, NY
great
Response by Basement Waterproofing, Inc.: Thank you for your kind review. Should you have any need for service, always feel free to call our office and BW will gladly accommodate your request. Thank you for your patronage toward our company.
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4.0   |  
Review by in Syracuse, NY
They eventually accomplished making my basement feel so much dryer. It did take them coming here twice to fulfill their guarantee by deciding to put in a trench and sump pump after the less invasive solution did not accomplish what we were hoping for. They worked quickly but not the neatest work.
Response by Basement Waterproofing, Inc.: We thank you for your honest review, we do our best in a difficult situation. When we enter into contract, we do all that we can to provide your with a dry basement. Feel free to contact our office with any request for service. BW Inc thanks your for your patronage toward our company.
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5.0   |  
Review by in Syracuse, NY
Crew was quick and friendly and cleaned up nicely.
Response by Basement Waterproofing, Inc.: Thank you for your kind words, our company is always available to your waterproofing needs. Feel free to contact our office as needed. We thank you for your patronage toward our company.
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5.0   |  
Review by in Liverpool, NY
Very professional staff, timely appointments, every detail spelled out on the contract. Just need to check out how their follow-up is for any problems.
Response by Basement Waterproofing, Inc.: Thank you for your kind review, just want to thank you for your patronage toward our company and please always feel free to contact our office with any needs or concerns you may have.
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4.0   |  
Review by in Albany, NY
Basement walls were done with Thoroseal primarily for cosmetic purposes. Work was done professionally on schedule and as explained. If clean up of drips and splatters was better I would rate quality as a 5 star.
Response by Basement Waterproofing, Inc.: I appreciate your honesty in your review, we are always trying to do better and have addressed such items and even different ways for application of product. Please feel free to contact our office if you are in need of service.
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5.0   |  
Review by in North Bay, NY
Project: Waterproof Inspection / Certification Service
If ever there was a home that had the worst water problem, it was ours. Underground springs and rainwater were constantly seeping into our cellar. Had three floods in spring of 2018. Called this company to come give an estimate and they came out in 2 days. Gave and estimate, and even did the work in one week. The workers were professional, cleaned up after themselves, and even got the job done in one day. We gave it one year before placing a review to see how well the system worked. It has been wonderful. I still check my cellar when the rain is heavy only to find it dry. I can store items in our cellar now without worry. It is one of the best decisions we could have made. It has been worth every penny we paid. If you have basement water problems, this is the product you can count on!
Response by Basement Waterproofing, Inc.: I thank you for your kind review, your words mean a lot to our staff. We take to heart what we provide for people. Should you ever need service, please feel free to contact our office, we will gladly come to your home. BW thanks your for your patronage toward our company.

1 of 1 users found this review helpful.

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4.0   |  
Review by in Schenectady, NY
Havenâ t had to test the waterproofing yet. Sales manager knowledgeable and installation team professional,friendly and efficient.
Response by Basement Waterproofing, Inc.: Should you have any needs for service, please feel free to contact our office, my only job is to dry your basement as contracted. We thank you for your trust with our company.
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5.0   |  
Review by in Clinton, NY
Project: Waterproof a Basement or Foundation
Their workers are knowledgable well mannered prompt and friendly. The owner came to my house to make sure everything was according to our contract, and sent his time explaining my questions.
Response by Basement Waterproofing, Inc.: Thank you for your kind review. Meeting and sharing valuable experience applicable to your home is my reward as a service manager. Please, always feel free to contact our office for service. Thank you for being a valued BW customer.
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5.0   |  
Review by in Cicero, NY
Friendly, knowledgeable, professional. I was happy with the communication leading up to the project (and they followed up after the job was complete!), I am pleased with the work that was done and I am thrilled with the results. I would definitely recommend Basement Waterproofing!
Response by Basement Waterproofing, Inc.: Thank you for your kind review, please feel free to contact our office for any service needs. We thank you for your patronage toward our company.
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Showing 1-10 of 32
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