Baskent Daybreak, Inc.

Baskent Daybreak was uncommincative, late and careless. Frequently they did not respond to requests, the quality of their work was low, and their availability was impossible. I do NOT recommend hiring them for even the smallest job. They left a price tag on wood for a cabinet, refused to complete the job in agreed terms, and requested additional payments for repair of items they had damaged. Do NOT hire them.

The contractor seemed reasonable in the beginning and it turned out that they collected 90% of the amount within the first week having completed less than 20% of the work. Then they never showed up for work. It took them over 8 weeks to complete a job that they said would be done within 2-3 weeks. We had to constantly monitor their progress and remind them. The quality of work needed several quality control corrections and we had to constantly keep a running list and remind them of the to do list. The quality of some of the laborers (including supposedly skilled carpenters etc. Was very poor) they damaged a lot of structure, never covered items to protect them (paint stains, dust, damage to the ceiling) and brought unlicensed workers to do work including electrical work. I am very disappointed by their overall performance and will not hire or recommend them to anybody. They do not communicate promptly and never got back to me although I left them messages. In the end I had to threaten to sue them to get their attention and get the job completed. This was a very painful experience for my entire family and has left a very bad taste in our mouth. I am now concerned about service magic as well... And would like to know what you can do to stop contractors like this get projects. In the end a couple of the workers helped us finish the project and move on. These 2 workers were polite and skilled and were disappointed at the overall project results since they did not have control in critical phases and were put on other projects.

Throroughly ultimately not at all happy with the outcome of this relationship with Baskent Daybreak. Would NOT recommend them to anyone.

this was the worst experience that I have ever had with a renovation. As an investor I have used many contractors for my projects and this was the worst. I am in the process of a lawsuit with this company, they never finished the project and dont return my phone calls

As I wrote in my evaluation of Baskent for the other work they did - they are excellent - honest, thorough, take pride in their work and care about my satisfaction - not just fulfilling the letter of our agreement. I recomend them unconditionally.

This team led by two brothers, Sam and Bill, met or exceeded every expectation we had beginning this job. Ours is a historic house that needed significant work. They painted inside and out They added 1 1/2 bathrooms and redid a third They finished our wood floors and restored numerous fireplaces They completely redid our entryway ...and other jobs too numerous to mention They are honest, hardworking and do fantastic work - a testiment to their commitment is that they have come back to touch up their work a full year after they completed the job and they have yet to ask for any additional fees. I recomend them unconditionally. If you are serious and are in touch with Baskent, they can provide you with my contact information and I will be pleased to reiterate all of this by phone.

They're currently working on the project(21/2 weeks). Send me this questionnaire in about two weeks and I will be able to answer with more detail.

Surpassed my expectations. Detailed, excellent and beautiful work. Will definately use Baskent Day Break for any future home improvements I may have.

Carpentry is excellent. Two very talented gentlemen did a wonderful job. My selections as far as tile and stain finish were not my choice. The wrong tile was installed because the numbers were not checked, and I did not want the entire floor taken up. As a result I had to change my other design choices. The wood was not stained as I had chosen, rather an orange paint primer was applied followed by an application of a dark paint, it looks okay, I would have preferred my stain choice. Finally, after 4 months the bathroom is unuseable as the toilet can not be used, I have waited over a week "for parts to come from another state." The finishing work is imcomplete,my garage door damaged and still not repaired, and the frame on the outside of my house had to be repaired, (in the wrong material), after a worked backed into it.

Very good to work with....nice job installing my cabinets and hardwood floor...would recommend them to my friends for any job

Very nice and respectful crew.

This is an update to my original review/rating of the work done at my home by Baskent Daybreak, Inc. I can and will recommend this company to anyone needing work done on their home in my area because they have been in contact with me and have explained what caused the mis-understanding to my satisfaction. In addition the Quality and Pride their workers take in the jobs they do shows thru all the way to the final product and they have been willing to work with me and my Budget. Since I worte the first review, I have been in contact with the owners and have been assured I was not being ignored about the concerns I had but that their other jobs had backed up and they could not not get to me as quickly as they would have liked. We have since corrected any mis-understandings and the repairs have been completed to my satidfaction.

I highly recommend this company!!! We are very pleased with the job they did overall. As with any contractor (so in my mind this is normal) it took a few weeks from start to finish. They were completely on budget, and even went beyond to remove my old light fixtures (10) and replace them with new ones, and also cleaned and repainted my front door even though that wasn't mentioned when he gave me my estimate. They weren't the least nor most expensive, they were the middle bid on my house (which is 3 stories, 55 feet tall). I felt the most comfortable with the estimate, which was professionally done in detail with a contract, and felt they'd do the best with repairs. Being a homebuilder's daughter, I take the overall picture seriously. The only thing I'd improve is having a person onsite that speaks and understands English well as that could've helped expediate the job, but these guys did a very good job , are all very courteous, and are all very hard workers!!! Thanks guys, I highly recommend you!

They were very professional and did an EXCELLENT job of painting the premises. Also, they completed the job on time per the timeline agreed to. I will definitely use them again should the need arise as well as HIGHLY recommend them to others.