Bath Fitter of San Antonio

My installers were Derek and Austin they were excellent I would give them a rating of 10 they explained everything cleaned up. Everything was wonderful thank you.

Fina was imoressive with her installation skills. She had to custom built my new shower. She demolished the linen closet to double the size of the shower. Beyond pleased with the final product. Fina worked meticulously frim start to finish. She left the work area spitless at the end of each working day. I was pleased with every aspect from beginning to end of this project. Fina has great customer service and we will miss her now that the job is done. We will ceryainly request Fina on our next Bath Fitter remodel.

We were happy overall but for the price, there were some pretty major lacks in craftsmanship on the finished product. Some improvising was done that looked so bad we had to have a second crew come and fix it. Had to ask them to finish where the seal was missing.

The guys did a super great job on our walk in shower. Derek and his co worker were super clean and very professional. Would recommend.

Customer service sucked - order went back order they never called to let me know - when the order DID arrive, the bottom was not the right color - Installer was excellent - did a GREAT job however shower door had to be farmed out to another company and took a couple of days. End project was great but took forever and I was never informed of what was going on

The initial communication was good but then when the work was started the communication was non existent. I didn't hear from them again until I called about half a dozen times an the work was finished. The general manager did call me after that an apologized and told me they ran into some issues with the project. I told them it would have been nice to be made aware of it. He apologized again an assured me that it wouldn't happen again with any future projects. In the end they did what they were paid to do so I would recommend them again. 4 starts for doing what needed to be done but lack of communication.

they only send someone out if you do a remodeling

Prompt, polite, professional

Good job

these guys are great! they came in, did the measurements, and within 3 days(one day due to rain they did not come) I would highly recommend them.

This project required removal of the old bathtub. New lumber replaced old wood and new plumming was replaced in foundation. This was a difficult repair but the finished product is so beautiful.

Exciting company with a wealth of products. Definitely in the top 10.

This was a smooth process and was even completed early. The installers were professional and made sure they cleaned up after themselves. A very good experience.

We enjoyed Bath Fitters a lot. While there doesn't appear to be a lot of selection, the final product was amazing! The customer service was fantastic; we had the bath installed in less than three weeks from contract. We LOVED our installer, she was fabulous, friendly, and professional. We even had the Bath Fitter owner on-site to ensure our satisfaction. What a great product, we are thinking about our master bathroom too.