- Residential Work
- Commercial Work
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Learn about our screening process86% Recommended
19 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Bathroom Remodeling Products and Services
- Bathtub Installation
- Shower Installation
- Bathtub Liners or Shower Surrounds
- Glass Shower Doors and Enclosures
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 114 results
1.0
Edward A.
Melbourne Beach, FL
4/16/2024
Buyer beware! Terrible customer service and negligent technicians. Bath Fitters Orlando installed our tub and the overflow drain leaked shortly after install. The leak damaged my air handler control box/ wiring (located one floor below the tub) and cost me over $600 to have an electrician fix. I called service who sent the original installer who claimed to fix the problem. I discovered that actually, he just plugged the overflow drain with caulking. Contacted service again who said â another service call would be $200. I protested and received a call from someone in upper management a day latter. In that conversation I had, with someone in NY, who told me four times in 20 a minute conversation â they were in business to make money, not lose money on service calls. When the leak was (obviously) not fixed, another serviceman was sent out. After cutting a hole in a closet wall and one failed attempt, he was able to properly connect the drain pipe correctly and removed the caulking from the overflow. The customer service has been appalling. Bath Fitter has been unresponsive - no callbacks and straight to voicemail. It is been beyond frustrating because if the tub had been installed correctly, I would not need any service. This posting was sent to Bath Fitters a week before posting and no response tells you the level of service and warranty. I have video, photos and witnesses, so I will be going to small claims court as after many attempts to handle this outside of court, they have shown no interest in doing the right thing to correct their mistake. I will also be contacting the Better Business Bureau in an effort to protect the public.
5.0
Maritza G.
Palm Bay, FL
10/13/2023
#1
1.0
Samuel a T.
Clermont, FL
10/12/2023
Bath Fitters used inferior material. I have called now for a month over 15 times and always get a promise someone will get back to you within 24 hours. That has never happened and I still have a shower that is not usable now for over a month. One employee will apologize for their lack of follow up, however that accomplishes nothing. I am now in the process of hiring an attorney.
5.0
Deborah V.
Melbourne, FL
10/12/2023
Very professional. Had the job done in 1 day as promised.
5.0
Joyce D.
Palm Bay, FL
10/12/2023
I hired Bath Fitters of Orlando after I made appointment to review the work they do. A service person came to my house to explain all the details they would do and also the price they would charge to do it. They were very professional and didn't try to sell me items I would not use. We put down our deposit and set up the install date. They came and an one day had the stand up shower and everything all installed. I would recommend all my friends and relatives to this company.
0.50
Kissha B.
Orlando, FL
10/10/2023
It is not worth the money And the company is very unprofessional. Horrible experience And they refuse to foxy the problem they caused
3.0
Teresa V.
Ocoee, FL
9/8/2023
Poor communication, I am very disappointed with them.
5.0
Steve S.
Kissimmee, FL
8/12/2023
Fair price, and install was quick and looks great.
5.0
Martin B.
Helen, GA
7/12/2023
Good job
5.0
Sam I.
Orlando, FL
4/2/2023
Wray is awesome he's very knowledgeable and precise of the task he's in for Highly recomendable
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