Bath Planet

We recently had a walk-in shower installed by Bath Planet for my elderly mom who now lives with us, and it’s been a total game changer. From the start, the team was professional, attentive, and truly understood our family's needs. The shower is not only beautiful but incredibly safe and functional—no more worrying about slips or hard-to-step-over tubs. The built-in bench and grab bars give my mom the confidence to shower independently again, which has done wonders for her dignity and comfort.

Very good workmanship. Good looking materials and hard ware. Installation was done in two days, no mess no fuss. The cost was a little higher than other installers but materials and installation was far superior. Well worth the cost.

The whole experience from start to finish was a very honest professional service. Dave showed up on time & was very friendly. He was always willing to find an answer if he could not answer at the time it was asked. He always calls you back too. Mike was our installer and what a great worker! He is very clean while doing his work. I really appreciated how he put a tarp on our hardwood stairs while he was going up & down the staircase. He does very good work. and his good work quality shows! The ladies who answer the phones in the Kennewick office are so nice and make scheduling so easy. We went from a tub shower to a walk in shower with a rain shower head which we love. Thanks Again Bath Planet.

Mike the installer did a great job. He explained things to me as he went and was very respectful and professional. I love my new walk in shower and would highly recommend.

Every thing went smoothly starting with the representative explaining all the options, how they install it and type of materials used. The installer was very pleasant and he knew exactly what he was doing. He also cleaned up better than I could. We are very pleased and the price was right.

We just hired them, so do not yet have the shower installed. Gregg is very knowledgeable about the product and listened to what we were looking for. He then helped us to design our dream shower. I will upload pictures and our final thoughts once we have it installed.

Good job

My experience as a customer was nearly the worst I've ever experienced. Two stars, because the product is acceptable. My interactions with the company, and their install process, was atrocious. Do yourself a favor, and look at the BBB reviews. I expected my experience would be better. However, my experience is like a lot of other recent reviews. Buyer beware.

Shower was completed on time. Quality exceeded my expectation.

Non

Did a good job and the new tub/shower looks great.

Wonderful process and products. Our shower turned out beautiful and our installer was professional and very informative on how to up keep the shower for the future. Will use these guys again!

Several hiccups doing the work but eventually got everything done.

Awesome Staff! Very Thorough and knowledgeable! Unbeatable quality

Went very smoothly. Would highly recommend

We are super happy with our tub/shower conversion to a walk-in shower. Everything about our transaction with Bath Planet was up to par from the excellent communication, to the installation by Robert (who is a perfectionist) and the high quality materials.

They said that the installation would be within 14 weeks. Which was true BUT. They requires final payment before the shower doors were installed. The contract said the doors would be installed 3 to 5 weeks. We are now on week 8 and they said the door still is not ready. I am fed up with the large company. They never seem to meet all the things in their contract. Because we had had the same problem with a window company I questioned the company before I agreed to hire them and the assured me that they are never late on their builds. At this point I am considering looking for a laser for breach of contract. I have called every week for the last three weeks and explained my.husband was in the hospital and we needed the shower completed , because he can no longer climb stairs to get to the second bathroom. I was told we were next in line and would be made top priority. Big joke it has now been three weeks . when I talked to them again today I asked why I had to call them to find out what was going on , why they were not contacting me. I got the answer we will call you next week to give you a progress report. Never hire this company

Very professional!

Would highly recommend they made their appointments and kept to time table. Friendly and easy to work with.

The men were very quick and professional. Made sure everything was completed up to standards and cleaned up when they left. They did a great job

Project: replacing old tub with walk-in shower. The agent had great respect for the staff and workers who would be installing my shower. He provided us with examples of what we needed to look for with installation issues etc Installation to be scheduled for sometime in May. Yes, I would recommend this company.

work will not start until about 10 weeks

the estimator was knowledgeable and took plenty of time with me. The actual job hasn't started, waiting to hear from installation dept.

I was impressed with the AGENT as compared the other company. However work has Not Begun. Waiting to hear from the installation dept.

The project hasn?t started yet so I can?t rate the product. I can say the salesperson was very professional and helpful with all my choices and how the process works