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Learn about our screening process91% Recommended
11 Years In Business
Company Details
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Achievements
Service Details
Areas of Expertise
- Bathtub and Shower Conversions
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 62 results
5.0
Peter B.
Indian Trail, NC
4/22/2023
They showed up exactly when they said they would, which I'm not used to. Professional and quality work.
5.0
Dorothy N.
Charlotte, NC
4/14/2023
Friendly staff and competent installer who also helped add safety features to shower enclosure.
4.5
Shameka R.
Charlotte, NC
4/12/2023
I am in love with my new shower . They did a great job in replacing the tile in walk in shower. The price was great and they even worked around my work schedule which can be hectic at times.
5.0
Jeff C.
Salisbury, NC
3/10/2023
I am very pleased with my new shower. The customer service was great and the installers did a fantastic job and kept area clean as they worked I will certainly use them again
0.50
Nick A.
Denver, NC
12/14/2022
Nick Anton &ltnickanton4795@gmail.com Wed, Dec 7, 1:11 PM (7 days ago) to info, me Dear Anzzi, On November 18 I gave Bathstoneshower a deposit of $5,250 to begin the order process for a left drain Anzzi fully loaded walk-in tub. Bob the owner told me we should have it installed around December 4 or before Christmas. Bob also gave me two pages of 5-star ratings for his company. On November 28 I called Bob 3 times as he has an answering machine only. After reviewing their website I noticed only Walk in shower conversions. So I wanted at least 3 walk-in tub references. I also wanted to make sure he had a licensed electrician on board and was not subcontracting the electrician. This raised the liability insurance issue with me. Bob questioned why I am doing due diligence after I gave him a deposit for a non cancellable tub? Bob also told me the tub will not even be shipped until December 29. Surprise!! Please note I am a seasoned CEO with fortune 100 and 500 companies. I always do due diligence on any transaction that is considered a sizable investment. All this really tripped Bob pissed off trigger. He sent me a text saying he will not do business with me. Now it is December 14 and Bob still has not refunded my deposit of $5,250. Now I have absolutely no trust in Bob to do work on our high end lake home. Can you help me get this resolved? I really do not want to start a social media blitz. Thank you. Nick Antonecchia. Anzzi tub replied Bathstoneshower is not an authorized walk in tub installer. They are just a plumber selling you a tub!! Bob said he will get stuck with the tub. Anzzi replied Bob never ordered the tub!! $5,250 deposit not returned now December 15!!
Response from Company:
Nick - After signing a contract for a custom walk-in tub, I gave you a list of 50 references to call. During our meeting, I stated that Bath Stone installs walk-in showers and walk-in tubs. After 3 weeks, you decided to call some of my references, and all of them gave Bath Stone an excellent review. You then called me extremely angry due to the fact that these were walk-in shower customers of Bath Stone and not walk-in tub customers. You also wanted to cancel your order. So why did it take you 3 weeks to call my references? How many contractors give you 50 references? I did send your deposit back, but now you are upset and writing a nasty review because I had to charge you a restocking fee. It seems to me that you found another contractor who was less expensive and tried to come up with an excuse.
5.0
Kate P.
Charlotte, NC
10/8/2022
From the first sit down to get a quote to the end project weâ ve been happy and impressed with Bob, project manager Steve and Pete. Bob came in with the best quote, brought samples, was honest and up front. Never got a weird â salesmanâ vibe. Steve and Pete just wrapped up our bathroom project. They were promptly here at 9 am and did a fantastic job. They were friendly and professional. Top quality product and job!! They were even great with our dogs! Will DEFINITELY be using them with our master bath redo down the road!
5.0
Stephanie M.
Null, null
9/11/2022
Bob and his team are amazing to work with. We needed a complete bathroom demolition and installation for our 1950s home. Professionals Steven and Peter worked diligently every day for a week and got our project done. They are personable and clean up after each day's work! Additionally, when I reached out to Bob for some touch-ups following the job, they responded immediately. We are very happy to have worked with Bath Stone!
5.0
Spora E.
Brooklyn, NY
8/24/2022
Bob and team did a great job with replacing the tiles in my walk in shower. Apparently it was a difficult shower to take out because of the way it was built. It is also a coved shower which made it more complicated. It turned out great, they did not destroy anything and did not make mess. I highly recommend their services.
4.5
Reuben B.
Charlotte, NC
8/19/2022
slightly long but overall ok
5.0
Earl T.
Charlotte, NC
7/30/2022
This material is amazing and thereâ s so many design options, obsessed with my new tub shower! They got it done quick and it looks amazing, highly recommend!!
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