Renovation by Burbach, Inc

TLDR: Burbach makes wonderful promises upfront. They do not follow through on those promises and are difficult to deal with. Thier work/product (exterior home stuccoing) is failing at less than 2 years after completion. I had a very negative experience with this company. I hired them to stucco the exterior of my house. Everything was positive though the sales pitch and quoting process. However, once they were paid and the project began things started going wrong. Once we signed our contract and paid the company, we were promised the project would start in 2 weeks. It took 2 months to start. The project took twice the time that was estimated. The project manager, Brad Nelson, had poor communication and did not listen to my design choices. It always took multiple days to get a hold of him. I gave him detailed renderings of what I wanted my house to look like and he lost or disregarded them and gave his crew a chicken scratch drawing that was not what we had agreed upon. I had to stop the crew mid job because they were doing the design incorrectly. I was promised they could build an addition to one of my awnings, and then they claimed they did not do structural work when it came time to build the addition. They damaged my electric box during the demolition phase of the project, and I had to fight tooth and nail to be reimbursed for the replacement of the box. This is by no means an exhaustive list of all the issues that came up during and after the project. Now it is 2 years later and the stucco on my house is fracturing across the entire house. There is not a wall or surface without a crack on it. They will not repair it despite having promised stucco being a low maintenance material requiring upkeep every 7-10 years in their wonderful sales pitch. I DO NOT recommend working with Renovation by Burbach

Currently going through renovations with this Company. We are over a month into the project which has had 3X times more days not working than actual progress being made on the house. The initial estimate and sales experience was good, they were quick to respond and connect. As soon as we committed to this company and paid 50% deposit thats when the communication stopped. We had windows being installed from another Company so I was communicating status of that install so Burbach could could schedule after our windows were installed. When I told them a date the installation would be complete they gave me a date they would start on our renovations. The date they finally came was 1 week after they communicated. When they arrived they were not ready for the job. No dumpster had been ordered so the demo process couldnt proceed as intended. The guys tried to do the best they could but they were forced to work around their mess. The dumpster then arrived two days later at which point the

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They did a good job.