Bay Area Plumbing, Inc.

Alls good.

Originally gave me an appointment for Tuesday, March 2 from 1:00 pm-2:00 pm. Then, I got a call saying the technician was going to be late because he was tied up. So they moved the appointment to 2:00 pm-4:00 pm. At 4:00 pm no word and no technician. I called the office and could not find anyone to speak with. I called about 5 times before I finally found someone, then I was placed on hold and I got hung-up on. I kept calling I finally found someone to tell me the technician would come 4:00 pm-5:00 pm. It was a frustrating experience and poor customer service.

Within 2 weeks problem started again. Less than 6 weeks and blockage back to where was before drain was supposedly cleared.

Job done in a timely manner.

I also wanted them to fix my tub handles, they quoted me a price but when they got here they couldn't finish the tub work. They informed me that I would get a call back from them when they got the parts and I never received a call back. I had a lot of other plumbing items done with the water heater install so my bill wasent cheap, but they left me hanging with my tub. My choice was to turn off my water heater or have a shut off installed for the hot water to the tub, after not having any hot water since the hurricane I had the hot water shut off knob installed another $200.00 + added to my bill and still can't use the tub. Not happy with that part at all, but the rest of the work they did I'm very happy with.

Dwayne was great. He was prompt and efficient. He took the time to explain a few things while he worked. I am very pleased with the results. This was not my first job with Bay Area Plumbing. I highly recommend them.

Our plumbing company, and their technician, was very efficient from the beginning to the end of our project. Our technician was very polite and informative the entire time. I would highly recommend.

The team was on time and professional. My garbage disposal was not operating and I thought I had to replace it. The technician was able to get it working with a twist of an Allen wrench. Problem solved.

The Team was very responsive to my needs. We were closing on our home and needing immediate help. Bay Area Plumbing solved my problem with professionalism. I would highly recommend.

Was on time, diagnosed problem, fixed and tested in less than an hour