Bazer Custom Homes, LLC
About us
Ben Bazer has been a licensed general contractor since 2001, and over that time has bought, remodeled, and sold thousands of homes from Washington to Florida, and many other states in between. Retiring to Eugene, OR in 2014, Ben has continued to buy and remodel housing locally, with a focus on unique and challenging properties. Just recently, Ben has decided to offer his experience, and the Bazer Custom Homes team, to all Lane County homeowners. No job is too big, or too small, but every job will meet the standard of quality that Bazer Custom Homes has become known for. ***Unfortunately, due to increasing demand, Bazer Custom Homes is having to limit our services to projects of $3,000 or more. While we would love to continue servicing our clients with smaller projects, we do not want to compromise on the quality of our service, which includes timely responses and completion of work. Thank you to all past, current and future clients for your understanding and support.
Business highlights
Se habla espanol
Emergency services offered
11 years of experience
Services we offer
Bathroom Remodel, Decking, Fencing, Kitchen Remodel, Painting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.625 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 4% | ||
| 4% | ||
| 8% | ||
| 0% |
Showing 1-25 of 25 reviews
Kenn M.
Aug 2019
The first three days the painter had to repaint the doors twice in our yard! One fell over and was damaged. It was later replaced. First work crew clueless. They finally sent two new guys the following week to complete what we thought would be a two day job. These two men were fabulous. They were polite, courteous, hard working and knew what they were doing. They corrected earlier mistakes and finished the job in a day and half. We only wish these two men had come in the first place. The first two workers I would rate a level one and the last two guys are five star. Hard to rate this company because you do not know who you are going to get to work on your project.
Response from Bazer Custom Homes, LLC
"Ken, We never like to see anything less than a 5 star rating and take anything less into careful consideration. Your project definitely wasn't our finest hour, but that responsibility lies with me and not our employees. Bottom line, I wasn't happy with the quality of the paint job on your doors when they arrived for installation, and while re-painting them all in your driveway certainly wasn't our preference, it was the lesser evil. It was a challenging job, and I'm happy that we were ultimately able to deliver a quality result. Please accept our sincere apologies for any inconvenience the additional days on your job may have caused. We appreciate your feedback and will improve as a result."
Miriam C.
Aug 2019
Hilary G.
Aug 2019
My work schedule is hectic and I am often unavailable. Ben and his team worked with me via text and shared photos of the progress of the project, adjusting as needed. I trusted their professional judgement and recommendations. I am thrilled with the results of my bathroom remodel. From shabby, water soaked rotten wood and outdated plumbing to completely rebuilt, up to code, structurally sound and modern sleek functional bathroom! Cost was very reasonable and they were a pleasure to work with! They even befriended my overly enthusiastic, curious, 8 month old puppy with no issues! All around 5 stars for craftsmanship, friendliness and professionalism. Highly recommend!
Herb H.
Aug 2019
Although I needed just a small cabinet modification Bazer Custom Homeswas timely and professional. They worked with my schedule and were always in communication. They came in and modified the cabinet in short order and I would recommend them. I will use them again if the need arises. Sincerely, Herb H.
Rachell B.
Aug 2019
Jeff G.
Aug 2019
Richard B.
Jul 2019
What was discussed while measuring the fence never happened. Screws were discussed instead of nails, nails were used. Discussed doing fence being done in sections, fence was torn down almost completely 1st day. Told border would be put on top of fence to help keep water out between boards, did not happen. Some boards seem warped on fence, possibly put in crooked? The 2 guys doing the work were very pleasant to talk to, even when l was outside talking to them.
Response from Bazer Custom Homes, LLC
"Susie, Im very sorry to hear that you are unhappy with your fence. Had I been given the opportunity to address these issues prior to leaving us with a bad review, I absolutely would have, and still can if you're willing to allow us. I can assure you that only screws were used to assemble your fencing. We do use ring shank nails to secure the pickets instead of staples like many others - we find the rink shank nails are less likely to fail than staples. We discussed adding a top cap to your fence but my understanding is that you weren't interested in the added cost. You were not charged for a top cap and it was not included in our contract, but we can certainly come back and add one if you'd like. The cost for a top cap is $3 per linear foot. We did use pre-stained pickets on your job, an upgrade that we did not charge you for, and those pickets come with a 5 year warranty, so if you have any issues with the pickets splitting, twisting, etc... please let me know and we'll gladly replace them. Again, I am very sorry that you are unhappy with your fence and would appreciate the opportunity to address your concerns. Bottom line, we want you to be happy with your investment. -Ben Bazer"
Mark J.
Jul 2019
good job good service
Jackie H.
Jul 2019
After inquiring with several contractors to build a Deer fence for me, Bazer Custom Homes came in with the best reviews for quality of work, the fairest price and professionalism. They listened to what I wanted (no easy task) and finished the work prior to the time frame they had promised. All calls were returned in a timely manner and I would highly recommend their services.
Judy M.
Jul 2019
I have found my go to guy for home projects
Bruce W.
Jul 2019
Provided the service as requested when agreed and only charged for the time it took Job well done
Sarah T.
Jul 2019
Ben Bazer was prompt with his email replies and was able to build our fence within a month from our first communication. The fence is absolutely gorgeous. We could not be happier.
Scott K.
Jul 2019
Hired for a basic fence install and to blend in with existing white vinyl picket fence. Fence looks great and was done quickly. Tie-in to existing fence looks awesome. Would definitely use Bazer Custom Homes for future projects. Great work! Communication could have been a bit better as we not quite sure when the project was to be done and the invoice did not show up as promised. Other than those small hitches though, finished project looks great!
Matt S.
Jul 2019
Wesley D.
Jul 2019
Did a great job. Clean up when done. Highly recommend.
Sabine R.
Jun 2019
JOSEPH H.
Jun 2019
Ben installed a dishwasher for us and it took him a little extra time but he made sure the job was done right! He even took our old dishwasher away for us! I would totally hire him again if the need arose!!
NANCY A.
Jun 2019
These guys are fantastic. They responded to my request for service immediately on a Saturday, came out on Monday, had my fence completely done in a day and a half. It's perfect, great job, the workers were very friendly and the price was the best. If you want the job done right and timely, you can't go wrong with these guys. Very Professional, and I am very pleased.
Charlotte W.
Jun 2019
They responded quickly and completed the work the next day.
Marc R.
Jun 2019
Ben offered the best price and the earliest start time. He and the crew made adjustments to accommodate our design desires before and during the project. The work was completed well: it's sturdy and looks great.
S S.
Jun 2019
Excellent.
Sandra B.
Jun 2019
They were very quick to respond. They did quality work at good price.
Susan E.
Jun 2019
Ben was great. He did a great job on our fence and 2 gates. I didn t get another quote because he was so prompt and professional when he came to do the estimate. I had just finished working with a different contractor on bathroom remodel and he put them to shame re: professionalism, staying on he job to completion and cleanup. I ll call him again for future projects.
Gail S.
Mar 2019
Karen O.
Mar 2019
They were on time and communication was good in scheduling the appointment. Next time I will get costs in writing. Because of unforeseen circumstances and accidental mistakes, it was making the cost much higher than expected. They came to fix low water flow in both faucets. In the end I ended up buying a new faucet that has not been installed and currently dont have a working kitchen faucet until it is installed. Bathroom faucet is working though. Staff were nice and responsive. But gave low rating based on cost and unfinished work. It was not in my budget to finish the job.
Response from Bazer Custom Homes, LLC
"Karen, I'm sorry that you were unhappy with your experience. Older plumbing systems can be difficult to troubleshoot and often times require "replacement" when "repair" is no longer an option. We'll gladly install the new kitchen faucet for you, just give us a call when your budget permits the additional work. I'm happy to hear the bathroom faucet repair is working for you. -Ben Bazer"
Licensing
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FAQ
Bazer Custom Homes, LLC is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Bazer Custom Homes, LLC accepts the following forms of payment: CreditCard
Yes, Bazer Custom Homes, LLC offers free project estimates.
No, Bazer Custom Homes, LLC does not offer eco-friendly accreditations.
Yes, Bazer Custom Homes, LLC offers emergency services.
No, Bazer Custom Homes, LLC does not offer warranties.