Beachside Blinds and Drapes

We are VERY disappointed in Beachside Blinds and Drapes. We made an appointment for this vendor on HomeAdvisor. Everything seemed to go well at first. Curtis, the owner, showed up on time and seemed very knowledgeable. About a week later we ordered hurricane shutters from him and put down a 50% deposit. We have not seen him since. Over a month ago, he told us that our shutters had arrived. For the past three weeks, he has promised to put up our shutters but all sorts of incidents keep coming up. First, he wasn’t able to put them up because it was raining in Alabama (it hadn’t rained much in our area…why can’t he put them up in our area if it’s raining so much in Alabama?). Then, on July 21 he said they would be there on Tuesday at 1pm. This never happened. Then he promised that he’d be here sometime between Thursday and Saturday this week. Well, it’s Saturday night and once again we are still waiting for our shutters. He does not communicate with us much, never picks up our calls (aside from the first phone call we made where we left a deposit). Buyer beware, if you order through this vendor you will probably also be given the run-around! We have been very patient, but enough is enough. At this point we are asking Curtis for a refund and will be ordering from another vendor.

Beachside was quick and professional during the quote, which was competitive and reasonable. Timeline quoted was extended because of their supplier, otherwise I would have given them a higher overall rating. Installation was surprisingly fast and the work area was clean afterwards.