Ben Hersh Rug Cleaning

responsive, efficient, on time, knowledgeable

Ben Hersh is all about customer service -- both by phone and in person. I am extremely pleased with all aspects of the quoting process, pick-up, keeping me informed, delivery, and final results.

From beginning to end, everyone I dealt with was professional, cheerful & knowledgeable. My 100 yr old carpet was returned to me refreshed, renewed & beautiful.

Waiting for return of my carpet The rep who returned my call very knowledgeable and helpful. The person who picked up my rug polite and helpful with information about what I’m to expect from this company.

They were awesome! Super knowledgeable, great work, timely, good price, and they even helped move furniture to both remove and return the rugs.

Leo was exceptional in helping us with the significant number of rugs we had cleaned, repaired and new padding installed on all our oriental rugs. His attention to detail and focus on making sure everything went smoothly is a testament to his professionalism. I can highly recommend Ben Hirsh rugs.

Good service my rug look clean and smell good. Recommend to all

Text Emily happy that all the stains got removed the rug look brand new and highly recommended to use Ben Hirsch in the future.

arrived on time .great experience.highly recommend.Carpets look like new!!!d do not hesitate to use them. my rugs look like new!!!!

Very attentive customer service.

The staff was most helpful and professional from the first day of correspondence. I highly recommend Ben Hersh for having your rugs professionally cleaned.

Very satisfied

Good and friendly service 10/10

There were no surprises. Quote was upfront and customer service was excellent. Pick-up and delivery were on time and people were courteous. I would hire them again.

Great customer service

Good service ð

It is rare to find a business that is courteous, affordable, and provides a quality service. This business had all three. I highly recommend them.

Beautiful job, like new again.

Leo and Natalie were both extremely responsive and helpful. Made the whole thing easy!

Oh the service was great with this company I would highly recommend them they came when they said they were they did a beautiful job with my rugs which I have a great sentimental value to me and I would trust them with my best rugs and I am really in Troy their service thank you

Rug look like brand new

Excellent! Superior communication and our oriental rugs look amazing!!!

Highly recommend. A little pricey but excellent job, highly efficient customer service/communication!

Berry good service cc cleaning

Rug cleaned off site. Was returned clean but with one small hole the size of a nickel. Benefit of the doubt goes to Hersh that the hole was due to a weak spot in the pile's attachment to the backing. I discovered this after Leo had left our house. At my request, he returned a few days later to reposition the rug so the hole would be located in a less visible location. On the whole, Leo and Natalie made the whole experience pleasant and efficient with easy communications and on-time delivery.