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31 Years In Business

Company Details

Contact

43 Greenough Road
Plaistow, NH 03865

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Doors
    • Windows
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.2
    5 Verified Reviews
    • 5
      4
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    Showing 1-5 of 5 results
    5.0 Walter H. Exeter, NH
    6/8/2020

    Came up with a great cost saving solution for the problem. Highly recommend.

    1.0 Laurie R. Nashua, NH
    4/27/2020

    Ben is unreliable. He cannot be trusted with his words. He says one thing and does another. He does not show up when he is supposed too and always has an excuse to try and compensate for his irresponsibility.

    Response from Company:

    Miss R. purchased windows on 3/11/2020.then contacted me on 3/18/20 about2pm explained she felt that with Covid-19 she had made a wrong decision and wanted to cancel order. I advised it was past her 3-day grace period but called the window company immediately to try to cancel order. We had been advised that the ship had already set sail. That seemed to appease her that at least we tried.and we agreed I would call her every few days to update on window order we spoke every night after my daily installs which turned into every night or every other night. (not a problem Covid-19 a 6000.00 purchase) is enough to put anyone over the edge. I have empathy for her AND JUST REALIZE I NEED TO STEP UP TO THE PLATE FOR HER!!!! I believe this went on for 2 weeks maybe three. (the whole time not being able to set an installation date and agreeing to install windows once Covid-19 blows over). Then I feel away from calling her for 2 nights working 6-day weeks and trying to sell my own work threw Home Advisor. That Saturday she called while I was watching DARK PHOENIX RISING. ABOUT 10PM. And proceeded to tell me how excited she was to have her new windows and that she wanted them put in for the following Saturday. WOW, THIS WAS OUT OF THE BLUE!! This conversation did not go so well. I explained that I couldn't do that for the following Saturday because I am booked out 3 weeks miss R. called me a liar.became argumentative in which I told her I would do what I could do, but she could have first available dates and I had to hang up on her. The next day I called miss R. offering her April 7 and 8th or the following weekend. Miss R. said she no longer wanted windows and would contact the company to see if they would reimburse me for windows because of Covid-19. I told her that's up to her that I didn't know what they would do.....a few days go buy and to my surprise a lawyer from the atty general of NH was calling in regard to the R. window purchase!!! THANK GOD FOR A SOLID CONTRACT!!! After filling in on the entire last 5 weeks.and my last phone call with miss R. and wondering why miss R. left so much out... She told me she felt that miss R. now owns the windows and has hired a very capable contractor to do the work and would advise her to set a future date to have windows install...ahhhhhh Miss R. called 5 min later we choose May 15 and 16. (even tho we had originally said we would do job in 1 day a Saturday but this is progress) keep in mind her windows have been completed for weeks and have been waiting at harveys for her...also in the past whenever I was working in her local area I would give her an address and a description of work being done. Expecting she would come visit a job site that was operational thinking this would set her at ease but I never saw her? Then about a week ago I got an irate message threw a home advisor contact # that she is canceling the job she went by my jobs, and they are the cheapest things she has ever seen ughhhhhhh YOU WOULD ONLY HAVE TO SEE ME I AM SUCH A PERFECTIONIST I DO NOT MIND. I LIKE DOING NICE WORK. I AM JUST SO USED TO ALWAYS TRYING TO GET THINGS TO WORK BETTER, IT IS HOW I AM BUILT AND I HAVE MOSTLY ALWAYS BEEN LIKE THAT ...AND NOW I HAVE A RELATIONSHIP WITH THE LORD AND IF IT IS NOT YOU ITS DEFINITELY HIM I WANT TO PLEASE!!!! Back on track now about 1.5 hrs on the phone with miss R. another turn around she understands the company stands by my work and I stand by their windows I will back up my work as long as she owns the home(she had also spoken to a company rep that day, and they vouched for me) I agreed to send her any pictures of similar windows and homes that I would be working on...?.ahhhhh the next day more irate threats about not following up with her and how dare me about something TO BE HONEST IT STILL DOES NOT MAKE SENSE!!!!! I gave her such a good price like no one else.

    5.0 Angela F. Manchester, NH
    3/21/2020

    Ben did a great job installing sliding glass door. He left the work area spotless when he was finished! Very pleased!

    5.0 Chris W. Auburn, NH
    3/21/2020

    Fixed door the day I called for small service fee. Would recommend

    5.0 Mike X.
    10/13/2019

    Did an extra mile of service work does excellent methodical work. Provides best materials. Hope he continues his manner

    Photos

    Ben Parker Windows
    4
    oversized garden window
    storm door installed
    4
    oct/18
    4
    another great job
    5
    sat oct 12

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