HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

20 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Gas Piping Replacements and Repairs
    • Water Heater Replacements and Repairs
    • Sewer and Water Main Replacements and Repairs
    • Drain Clearing / Sewer Main Clearing / Drain Line Breakages

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    287 Verified Reviews
    • 5
      210
    • 4
      50
    • 3
      11
    • 2
      3
    • 1
      13

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 287 results
    0.50 Kevin W. White Lake, MI
    5/23/2021

    I told the scheduler the brand of Water Heater we had and she gave the standard line that their drivers carried most major parts. When the technician looked at the water heater, his immediate response was, Yeah, we dont service these, but I can call the manufacturer and diagnose...for $108 plus the $129 service fee. Ben Franklin was my 3rd plumber call. The first 2 said they didnt service PowerFlex, which is an acceptable answer. Ben Franklin NEEDS to know that No is an acceptable answer, too. Francis was a nice/professional technician, but this experience was a total rip off.

    4.5 Diane R. South Lyon, MI
    5/12/2021

    The professionals who came out weâ re on time, courteous, & did a great job. I only gave a 2.5 because the. Staff when you call in is condescending & rude. Lupus a thought I hung up, but I could hear her comments to her manager â her husband is so dumb he couldnâ t turn the water on.â Turned out is was something that was not done by the plumber- the plumber was nice. She went on & said more derogatory remarks about me. Diane R

    4.0 Michael K. Wixom, MI
    3/3/2021

    Arrived in the time window provided, quick installation with no issues, cleaned the area before leaving the site.

    5.0 Curtis B. Brighton, MI
    1/22/2021

    We had them put in a new facet for our sink in kitchen. A month later the handle broke off and today they are putting a new and better one in, at no cost. That to me is a company that stands by there customers!

    4.5 Michael C. Pinckney, MI
    1/19/2021

    Kind and friendly...will use them again...for sure

    5.0 Yvonne M. Ypsilanti, MI
    12/12/2020

    Explained the cause of the problem, suggestion to prevent a reoccurrence and suggestion how to prevent a possible upcoming problem.

    4.5 Tracey C. Rochester, MI
    12/1/2020

    Lee was very professional and thorough. He gave me several quote options and made great recommendations. We have ordered parts and will repair soon.

    3.5 Tom W. Livonia, MI
    7/16/2020

    Minimum of two visits. The first is for identifying the work and providing estimate of work. Second is when the work gets done. Problem comes when neither Advisor or referee professional fails to inform you that until the first visit occurs. Then the estimate isn't provided with a separate material versus labor costs. Upon researching the estimate and materials cost each parts price is at the highest cost,in some cases over retail and then added a 30% labor price.

    4.0 Barbara R. Clarkston, MI
    7/16/2020

    Expensive. But good. They did the work and it was perfect. $446 for a new gas line on my clothes dryer.

    5.0 Hugh H. Walled Lake, MI
    7/15/2020

    Just a perfect and professional job done by technician. Would bring him back anytime. Honest and very friendly.

    Photos

    Benjamin Franklin Plumbing

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.