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20 Years In Business

Company Details

  • Verified Licenses


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Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Gas Piping Replacements and Repairs
    • Water Heater Replacements and Repairs
    • Sewer and Water Main Replacements and Repairs
    • Drain Clearing / Sewer Main Clearing / Drain Line Breakages

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted


    287 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 287 results
    0.50 Kevin W. White Lake, MI

    I told the scheduler the brand of Water Heater we had and she gave the standard line that their drivers carried most major parts. When the technician looked at the water heater, his immediate response was, Yeah, we dont service these, but I can call the manufacturer and diagnose...for $108 plus the $129 service fee. Ben Franklin was my 3rd plumber call. The first 2 said they didnt service PowerFlex, which is an acceptable answer. Ben Franklin NEEDS to know that No is an acceptable answer, too. Francis was a nice/professional technician, but this experience was a total rip off.

    4.5 Diane R. South Lyon, MI

    The professionals who came out weâ re on time, courteous, & did a great job. I only gave a 2.5 because the. Staff when you call in is condescending & rude. Lupus a thought I hung up, but I could hear her comments to her manager â her husband is so dumb he couldnâ t turn the water on.â Turned out is was something that was not done by the plumber- the plumber was nice. She went on & said more derogatory remarks about me. Diane R

    4.0 Michael K. Wixom, MI

    Arrived in the time window provided, quick installation with no issues, cleaned the area before leaving the site.

    5.0 Curtis B. Brighton, MI

    We had them put in a new facet for our sink in kitchen. A month later the handle broke off and today they are putting a new and better one in, at no cost. That to me is a company that stands by there customers!

    4.5 Michael C. Pinckney, MI

    Kind and friendly...will use them again...for sure

    5.0 Yvonne M. Ypsilanti, MI

    Explained the cause of the problem, suggestion to prevent a reoccurrence and suggestion how to prevent a possible upcoming problem.

    4.5 Tracey C. Rochester, MI

    Lee was very professional and thorough. He gave me several quote options and made great recommendations. We have ordered parts and will repair soon.

    3.5 Tom W. Livonia, MI

    Minimum of two visits. The first is for identifying the work and providing estimate of work. Second is when the work gets done. Problem comes when neither Advisor or referee professional fails to inform you that until the first visit occurs. Then the estimate isn't provided with a separate material versus labor costs. Upon researching the estimate and materials cost each parts price is at the highest cost,in some cases over retail and then added a 30% labor price.

    4.0 Barbara R. Clarkston, MI

    Expensive. But good. They did the work and it was perfect. $446 for a new gas line on my clothes dryer.

    5.0 Hugh H. Walled Lake, MI

    Just a perfect and professional job done by technician. Would bring him back anytime. Honest and very friendly.


    Benjamin Franklin Plumbing

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