Approved
Benjamin Franklin Plumbing of Kernersville
Sewer Main Clearing, Water Heater Installation and Replacement, Water Heater - Repair or Service,
About us
When you call Benjamin Franklin Plumbing®, you're turning to a local team of plumbers who are backed by one of the most well-known and respected plumbing brands in the nation. Our dedication to customer service means that we're always on time, friendly, and honest. We make appointments and keep them. If we're late for your plumbing service for any reason, we'll pay you back for it. Our Triad area plumbing repair, installation, and maintenance is so reliable that we back it with a 100% satisfaction guarantee for 365 days after our visit!
Business highlights
Emergency services offered
Veteran owned and operated
Memberships & Affiliations
Winston-Salem Chamber of Commerce
Services we offer
Drain and Sewer, Leak Detection, Outdoor Plumbing, Pumps, Water treatment
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.79 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 11% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-9 of 9 reviews
Luchea G.
May 2026
Sewer Main Install, Replace or Repair
He did a good job, but he is very expensive. For sure, I will not hire him again next time.
Response from Benjamin Franklin Plumbing of Kernersville
"Thank you for the feedback and for recognizing the quality of the work performed. We understand that plumbing repairs, especially unexpected drain issues, are not an expense anyone enjoys dealing with. We?re confident our pricing is competitive for the level of professional service we provide on every job. We understand every customer has different budget expectations which is why we always provide all final prices up front before any work begins, every time. We appreciate the opportunity to help and wish you the best."
Mike T.
May 2026
Water Heater Installation and Replacement
A representative for Benjamin Franklin Plumbing of Kernersville called me around 10:00 am and indicated he had a plumber in the area who would be able to come to my home within 1 1/2 hours. I had a 36 year old natural gas hot water heater that had begun to leak. I knew it needed to be replaced, and an expansion tank needed to be installed. Sebastian arrived around 11:00 AM, reviewed the heater, and provided pricing options. I asked when he could get to the job and he indicated he could do the job that afternoon, he just needed to go get the materials. The installation was quick and done very well. The original flue and gas lines were used, and new inlet and outlet pipes were installed. The job was completed and Sebastian was leaving my property by 3:30 PM.
Response from Benjamin Franklin Plumbing of Kernersville
"Thank you so much for the detailed review and for trusting us with your water heater replacement. After 36 years, your old heater certainly gave you a good run, but we?re glad we could respond quickly and get everything replaced the same day before the leak became a bigger issue. We?ll be sure to pass your kind words along as well. We?re proud of the professional service we provide and are glad he was able to walk you through the options, complete the installation efficiently, and leave you with a properly updated system. We truly appreciate your business and thank you again for choosing Benjamin Franklin Plumbing!"
Nancy A.
May 2026
Drain Clog or Blockage Clearing
They did a great job and appreciate being on time, and pleasant to work with.
Response from Benjamin Franklin Plumbing of Kernersville
"Thank you for the kind words! We?re glad to hear you were happy with the service and that our team was on time, professional, and pleasant to work with. We truly appreciate you choosing Benjamin Franklin Plumbing and look forward to helping whenever you need us in the future."
Debra B.
Sep 2025
Drain Clog or Blockage Clearing
very responsive, communicated very well.
Wendy C.
May 2025
Google Review
The technician was very professional, very thorough and easy to ask questions of to get a full understanding of my plumbing issues.
Yonnie S.
May 2025
Google Review
Chris was outstanding. He was detailed, friendly, and provided excellent service. I will be using Benjamin Franklin plumbing for all my plumbing needs, and I will refer your company to everyone I know. Thank You for the 5 star service!
Susan B.
May 2025
Google Review
Nick did an excellent job taking care of the plumbing needs at my home. Benjamin Franklin Plumbing of the Triad is now my plumber of choice.
Revonds M.
May 2025
Google Review
The customer Centricity from your company is 2nd to none. Chris did an outstanding job and was very professional and friendly . I halve your # saved and his card. I will share with others . Thx
Robin B.
May 2025
Google Review
Chris came out to clean out a drain that was completely clogged. In his opinion he would need to use the hydro jet since it was probably grease and boy was he right. What little bit I saw a greasy black substance it was really nasty. About a week later we had a issue with no water my husband is kinda a handyman but after trying to change the switch on the tank in our store room still no water. I called Benjamin Franklin of the Triad-Chris, he was about to come out the same morning. We had a serious problem now the water tank in the store room was more than 40 years old due to the date written on it and we knew the well pump was more than 6 years since my husband bought it at Lowe's. The pump was checked and the nipple that goes into the water tubing had snapped off at and pump. Chris gave us a estimate of all the work we needed done and we agreed it would be best to have everything replaced with new. Chris and Tim came out the next day prepared to work rain or shine at 9am. They pulled the pump out of the well which was 150 ft I might add. Replaced the pump, tubing, wiring, plastic disk to hold the wiring to the tubing, water tank, 2 water filters (large and med) all new lines in the store room and put in a frost free faucet run out to the backyard. I cannot say enough about their professionalism and the timely manner they completed their work.
Licensing
Licensed*
Trade License Number
L.22049
Trade License Locale
NC
Trade License Expiration
12/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Benjamin Franklin Plumbing of Kernersville is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Benjamin Franklin Plumbing of Kernersville accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing of Kernersville offers free project estimates.
No, Benjamin Franklin Plumbing of Kernersville does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing of Kernersville offers emergency services.
Yes, Benjamin Franklin Plumbing of Kernersville offers warranties.