Benjamin Franklin Plumbing of Intown Atlanta

We bought a house in Kirkwood (might have skimmed on contingencies 🤦🏼‍♀️) and wanted a full plumbing inspection before getting into any projects. We actually had another local plumbing company scheduled first, but they showed up late, won’t mention who they are, not fair, so we gave Benjamin Franklin Plumbing of Intown Atlanta a chance. They’re new but had a phenomenal experience from first call. They’re just doing inspections right now and open in a couple of weeks so this timed great for us. Really glad we did. They were right on time, did a very thorough inspection, even crawling under the house, and explained everything in a way that made sense. They pointed out a few things, including our older water heater and some cast iron sewer pipe, but there was no pressure at all. We’ll definitely be calling them back when we’re ready to switch to a tankless water heater.

I live near Virginia Highland and have been having drain problems off and on for years. Have had numerous companies come out and they’ve never really explained why I can’t seem to solve the underlying problem. I heard of this company, and met with Craig and his team, they sat down and explained that the tree roots in my front yard are causing this recurring problem, and identified solutions to finally get this resolved. I also plan to have them come back to work on my tankless water heater. Highly recommended!

Benjamin Franklin of Intown Atlanta was phenomenal. I had prompt and courteous service, and the work was very done right. They were fairly price and they even let me know when the driver was arriving! Would use again!

Love the quality of work from the staff over at Ben Franklin plumbing in Atlanta. Good communication, on time and professional. Will recommend !

Our water heater suddenly quit at our house in Stone Mountain, so we called Benjamin Franklin Plumbing of Intown Atlanta. From the first phone call to the installation, everything was calm and easy. They showed up when they said they would, wore cover to protect our floors, replaced the water heater, and cleaned everything up before they left. While they were here, we talked about a couple of remodeling projects we’re hoping to do over the next year. They gave us some really helpful advice about the plumbing and things to think about before we even start. It was nice getting ideas without feeling like we were being sold anything. We’ll definitely be calling them back when we’re ready to start those projects. We're really happy we found them.