Benjamin Franklin Plumbing

Pricey but the quality and service are exceptional!

On time and professional service provided. Would hire this company again.

Jim Hicks was awesome, both at time of estimate and when work was done.

Professional and prompt.

Benjamin Franklin Plumbing Staff is very professional, detailed and provide top quality services.

Was sold the idea that we had inferior sewer pipe. (Green pipe) The pipe was replaced by a better (thicker product) Connection was made to the inferior green pipe. When I commented about this was told that the pipe belongs to the city/ Which leaves me to believe that I may have the same problem in the future. ..What was the point of replacing all that pipe at an additional 4000 dollars? When I mention that the void underdrive should be filled was told they do not do that. Leaving the job driveway unsafe to drive on. Recommend them I do not think so. Will share this on net!

I called Benjamin Franklin plumbing for a hot water tank installation and also for a diagnosis of water quality issues in the bathtub. Ezequiel was the plumber who came to our house. Ezequiel was on time, and did excellent work. On top of that he is a very friendly guy. I highly recommend Benjamin Franklin for your plumbing needs and if you get Ezequiel it will be your lucky day!

Brandon was knowledgeable and professional

The quality and service were excellent. The only issue was that the cost estimate went up by 30% after a change in materials (PVC to PEX) was made. I felt this was excessive.

Extremely expensive and will pitch you on a year subscription for ongoing plumbing needs whether you bring it up/request it or not. If you do not book directly through them they will call you to verify the appt, and if they dont reach you they will not show up for the time scheduled through a service like this one. They came for two jobs and to quote another. We needed one done on the spot and way overpaid. The 2nd was a need but we passed on it because of the price and the 3rd thing, the quote we needed, was higher than another service quote by nearly 2k (got it for $4700 vs the quote of around $6500 from here). Lastly, tech showed up and complained to my son (21 and only one home at the time) about his Mercedes being in the shop and how that is going before ever even talking to him about our needs.

Pricing was a little heavy but the quality of work was impressive.

The technician was very professional and knowledgeable. I would recommend Mr Antoine Moreau for any job. Job Well Done

Efficient service.

They were very professional and completed the repair in a timely manner

Great company and very professional

The tech was courteous and did a thorough job of cleaning up.

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they did a great job cleaning up

Tech should have explained the 120 was for chemicals but my husband should also have asked.

One of the only plumbers that I called that didn't want to charge me a service fee just to come out to my house so these guys are great they came out gave me an estimate first I hired them to do the job and they did it well it was the same price that they quoted me A +

Fast professional services

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My hope was, by choosing this company, this would be a plumbing outfit that would not try to "up sell" me something I did not need. It's funny how you can always see it coming - the repairman is looking at your toilet (all it needed was a ten dollar part!), gets a serious look on his face, and then blurts out "looks like you need a MAJOR toilet rebuild to replace all the toilet components. Cost: $438.00! Hell, I could buy a new toilet for that kind of money and still have cash left over to take my wife to dinner! To justify this price, he whips out the "company pricing sheet" and shows me where this price comes from. Gee, that should really convince me! Needless to say, I told him to just adjust and fix our two toilets. As an extra bonus he states that he will also clean out our water heater at no charge. Needless to say, I did not take advantage of that offer - fearing that bad things would be found and end up costing me additional money. Its really a shame to see a company resort to these tactics that are better suited to the used car business. The company has excellent telephone appeal. The service tech who showed up was pleasant and knowledgeable. Next time I will go elsewhere - until such time that I find a plumbing company that does not play games. Update: one of the toilets repaired is still not working correctly. A plumber has been dispatched today, May 22nd.

Very personable.