Approved
Benjamin Franklin Plumbing of Lakeland
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
Benjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Florida and Birmingham, Alabama, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties. Our team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it is routine maintenance or a major remodel, we are equipped for the job. Experience reliable plumbing that stands the test of time. Contact us today- because If there is any delay, it is you we pay!
Business highlights
Se habla espanol
Emergency services offered
37 years of experience
Memberships & Affiliations
Vettes for Vets
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.553 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 4% | ||
| 4% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 53 reviews
Adrian R.
May 2026
Faucets, Fixtures and Pipes Repair or Replace
Chris from the Lakeland office was great. Very professional and knowledgeable. I would definitely recommend him.
Artur _.
Apr 2026
Water Treatment & Purification System Installation and Replacement
All good so far
Patricia K.
Apr 2026
Drain Clog or Blockage Clearing
NATE, INITIAL TECHNICIAN , DID A FANTASTIC JOB UNCLOGGING TOILETS AND RECOMMENDING .NEW TOILETS INSTALLED THAT WILL BRING MORE WATER PRESSURE TO FORCE SOLID WASTE INTO SEPTIC TANK.
AFTER NATE LEFT.ARNARDO FROM BENJAMIN FRANKLIN PLUMBING SHOED UP AND PROCEEDED TO TELL ME THAT
HE WAS CHECKING IF NATE TOOK PICTURES OF PIPES LEADING FROM SEPTIC TANK.
HE PROCEEDED TO TELL ME HOW PIPES CLOG AND RECOMMWNDED 2 OPTIONS TO DO.:
INSTALL A 2 -WAY PIPE TO SEPTIC TANK; I SPECT PIPES FOR APPRIX $2000.
OR DO THE ABOVE, THEN FORCE WATER THRU PIPES BY A HYDRO JET WATER SOURCE , WHICH COSTS APPROX $5000.
BEING AN ELDERLY WOMAN WITH A BIG DECISION, I CHOSE THE $ 5000 JOB.
AFTER SPEAKING TO MY SON,I realized I did not have a chance to explore other companies for quotes and that I may have been high pressured to accept this expensive plumbing job .
Alnardo is a very experienced technician, and I do know he had my best intetest to help me with this situstion. But, I am a person on fixed incomecancellin
James R.
Apr 2026
Drain Clog or Blockage Clearing
Gustavo was absolutely Terrific, Had someone else come and try to fix the issue and they were unable to get it done which left me scrambling to get someone else. He arrived promptly, was upfront with what needed to be done and solved the issue. Price was fair. I am very happy I contacted them and absolutely will use them again
TImmoty H.
Jan 2026
Drain Clog or Blockage Clearing
He did a pretty good job.
Kevin S.
Jan 2026
Faucets, Fixtures and Pipes Repair or Replace
They did really fine--did a good job, the guy was punctual, clean, and everything worked out.
Melvin _.
Aug 2025
They responded to my request quickly, arrived on time, finished the job promptly, and did excellent work.
Chris C.
Oct 2024
Faucets, Fixtures and Pipes Repair or Replace
I used this company once before. It was satisfactory so I decided to use them again. Yesterday, at 6:15am, I called Benjamin Franklin plumbing regarding an emergency broken pipe in my front yard. The dispatcher told me they would send someone out as an urgent call. Then she informed me it could be between 8am and 12pm. I again informed her that the emergency was that water could possibly come into my home. She told me yes; she would mark the call as urgent. I then called Polk County utilities to shut off my water. They arrived at 8:20am and was able to turn off the water. I was patiently waiting for Benjamin Franklin to arrive and at 11:30am I received a call saying that now no one could be here till 3PM. I then said I would go to a Dr. Appointment I had and would be back before the 3PM appointment. At 3:30pm, I called Benjamin Franklin plumbing, and they now told me I would have to wait till 6pm. I said to the dispatcher I been waiting just about 12 hour I cancelled the call.
John R.
Aug 2024
Faucets, Fixtures and Pipes Repair or Replace
The service was great and the plumber was kind and professional, Thank You.
Isabella M.
Jul 2024
Water Treatment & Purification System - Repair or Service
The lady I made the appointment with said we would not have to pay the $89 If they could not fix the issue. They could not and we lost a tenant/income because they were upset we had to call a 3rd person. we were still asked to pay the $89 service fee. The young service rep who came out said he did not have any experience with that brand. He also kept looking at my girls if you know what I mean:( ugh.
JoAnna C.
May 2024
Faucets, Fixtures and Pipes Repair or Replace
Jose came out, gave estimate and fixed the issue. Also gave suggestions for maintenance and prevention for our system, and Identified an AC issue. Very thorough and explained everything. Cleaned up after work was complete and respectful of our property. Highly recommend.
Julie P.
Mar 2024
Tankless Water Heater Installation
Very considerate and went through every option and my budget so I would understand.
Mike N.
Feb 2024
Drain Clog or Blockage Clearing
Priced fairly and quick to respond
Kirkland L.
Jan 2024
Faucets, Fixtures and Pipes Repair or Replace
Excellent and quick work! Definitely Recommend!
Cleo M.
Dec 2023
Water Heater - Repair or Service
Excellent customer service! The technicians are very skillful. Would definitely have them do any plumbing that I need to do at my house
Maxine B.
Nov 2023
Tankless Water Heater Installation
I was quite impressed with their professionalism, level of knowledge, and expertise.
Joan G.
Aug 2023
Water Heater - Repair or Service
I was very impressed with Brandon R. professionalism. He was amazing - I will now have hot water tonight.! Highly recommend Benjamin Franklin Plumbing! Very punctual!
Lorraine R.
Jul 2023
Water Heater - Repair or Service
Turned up before the time very pleasant with us job done quickly so yes very good
Katherine T.
Jul 2023
Faucets, Fixtures and Pipes Repair or Replace
Very quick to respond, scheduled visit next day and performed work while there. Let work area spotless.
Brian G.
Jul 2023
? got the change out done & Raised it up Out of a low spot that was pilot light killing. As a landlord I loved it when they just told me the job was finished. Made it easy to pay.
Response from Benjamin Franklin Plumbing of Lakeland
"Dear [Member Name Removed], Thank you for your positive feedback! We're delighted to hear that you were pleased with the changeout, and the service provided. As a landlord, we understand the importance of seamless and efficient service, and we're glad that we were able to make the process easy for you from start to finish. Customer satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing us for your HVAC needs. We appreciate your support. Best regards, Benjamin Franklin Plumbing"
Tyler C.
Jul 2023
charged $1400 to replace a hose head outside and made our cold water temp colder. Now our hot water doesn't work correctly. The price alone is ridiculous and now our hot water barely works.
Response from Benjamin Franklin Plumbing of Lakeland
"Dear [Member Name Removed], Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced. It's concerning to hear about the issues you've encountered with the replacement of the hose head and the subsequent impact on your hot water system. We take customer feedback very seriously, and we would like to investigate this issue further to understand what went wrong and find a resolution for you as quickly as possible. Please reach out to us directly so we can discuss your concerns in more detail and work to address them promptly. We value your business and your satisfaction, and we're committed to making things right for you. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust. Best regards, Benjamin Franklin Plumbing"
Christine J.
Jul 2023
All issues were taken care of and the leak corrected.
Response from Benjamin Franklin Plumbing of Lakeland
"Dear [Member Name Removed], Thank you for the update, and we're glad to hear that all issues have been resolved and the leak has been corrected. Your satisfaction is our top priority, and we're pleased that we were able to address the issues promptly. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure that you have a positive experience with our services. Thank you for choosing us for your plumbing needs. We appreciate your trust and support. Best regards, Benjamin Franklin Plumbing"
Valerie G.
Jul 2023
Drain Clog or Blockage Clearing
They did a great job for a quarter of the price that I was quoted by another company. The other company was trying to do more work than we actually needed and charge us like 1500 dollars but luckily I found Benjamin Franklin and they fixed our problem, and quickly! Also, for only like a fraction of the price the other company quoted!
Matt D.
Jun 2023
Water Main Install, Replace or Repair
.
Response from Benjamin Franklin Plumbing of Lakeland
"Hi Matt, We appreciate you taking the time to leave your feedback for us. Here at Benjamin Franklin Plumbing of Lakeland, we proud ourselves on providing 5-star service and 5-star service only. We apologize for not providing you so. Please call us. We look forward to speaking with you!"
Mary M.
Jun 2023
Drain Clog or Blockage Clearing
The office gave me a 3 hour window for arrival and kept me advised of delays. My tech did arrive by the end of the 3 hour window and it took 2 hours to get my kitchen drains unclogged! So glad they were able to get the job done! I did some minor cleaning up after the job was completed. Yes, it was an expensive job but now I feel safe and I can use my dishwasher without any problems!
Licensing
Licensed*
Trade License Number
CFC1429175
Trade License Locale
FL
Trade License Expiration
08/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Benjamin Franklin Plumbing of Lakeland is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 8:30 PM
Tuesday: 8:00 AM - 8:30 PM
Wednesday: 8:00 AM - 8:30 PM
Thursday: 8:00 AM - 8:30 PM
Friday: 8:00 AM - 8:30 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Benjamin Franklin Plumbing of Lakeland accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing of Lakeland does not offer free project estimates.
No, Benjamin Franklin Plumbing of Lakeland does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing of Lakeland offers emergency services.
Yes, Benjamin Franklin Plumbing of Lakeland offers warranties.