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Hawthorne Plumbing, Heating, & Cooling

4.7(
66
)
Central A/C - Service or Repair, Sewer Main Clearing, Water Heater Installation and Replacement,

About us

Hawthorne Plumbing, Heating & Cooling provides professional plumbing, heating, and air conditioning services for homeowners in Reno, Sparks, Carson City, and Incline Village. Our technicians handle everything from plumbing repairs and water heater installation to AC repair, furnace service, and system replacements. Northern Nevada's climate brings extreme temperature swings — from triple-digit summers to below-freezing winters. Our team diagnoses problems quickly and provides reliable repairs, maintenance, and installations to keep your home comfortable year-round. All technicians are background checked, drug tested, and committed to high-quality workmanship. Licensed, bonded, and insured. Proud members of UA Local 350. Whether you need emergency plumbing, AC repair, or a new system installation, we're ready to help. Honest service, clear communication, and solutions you can trust.

Business highlights

Se habla espanol
Emergency services offered
23 years of experience

Memberships & Affiliations

United Association of Plumbers and Pipefitters

Services we offer

AC Repair & System Installation, Air Conditioning & Heating, Drain Cleaning / Jetting & Video Inspection, Plumbing and Leak Detection, Water Heater Installation & Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.766 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
18%
3
0%
2
2%
1
0%
Write a review

Filter reviews by service

Showing 1-25 of 66 reviews
Elaine H.
Jul 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Great guys
Lorie H.
Aug 2022
5.0
Yes, I recommend this pro
I hired Hawthorne Plumbing, Heating, and Cooling to replace my garbage disposal.. Javier was quick but thorough. A pleasant and knowledgeable young man. Thank you
Jackie S.
Jan 2021
4.0
Yes, I recommend this pro
$5,000
They ordered the wrong size tub so they did not get an early start as they had to go purchase another one, but they did stay until 8 pm to finish it. Then my bill was incorrect. They did do a good job but I would have preferred more communication
Tk B.
Sep 2020
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Very good company
Mary H.
Mar 2019
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
$3,200
The technician was prompt, courteous and knowledgeable.
Wes H.
Dec 2017
3.5
Yes, I recommend this pro
.
Kasey B.
Nov 2017
4.0
Yes, I recommend this pro
$307
The job was scheduled and completed quickly. We needed a faucet replaced, might have done it ourselves but the space to work in was tight and did not want to risk it. The repair rep was thorough, tested everything twice to assure no leaks or compromises to the system. Worked with the faucet to modify position to assure best end use. Cleaned everything before leaving. Would not hesitate to use this company again. It is so nice to feel confident that the job was done correctly. While price seemed a bit high, it assured quality!
Ricky M.
Aug 2017
5.0
Tankless Water Heater - Install
Yes, I recommend this pro
I got two bids for putting in our tankless hot water heater and they lowered their price to match the first bid. They did a great job and I did the contract so they flush my unit once yearly. Highly recommend.
Peter S.
Apr 2017
5.0
Gas Piping
Yes, I recommend this pro
On time and professional quality work
Joan P.
Apr 2017
5.0
Yes, I recommend this pro
Benjamin Franklin plumbing went above and beyond. We came home to smell gas in the garage - called the gas company and found a leak in the boiler. The gas was shut off. I called Benjamin Franklin Plumbing at almost 7 pm. The answering service, the person on call, and the specialist who came up to incline Village to repair the boiler were responsive and helpful. The young man who performed the repair was excellent. He was professional and did an excellent job. I highly recommend their services.
Philip L.
Mar 2017
5.0
Yes, I recommend this pro
The Young man, Bryan Watson was very proficient and very pleasant. He did a great job at a very reasonable price.
Jennifer C.
Mar 2017
5.0
Yes, I recommend this pro
$150
Very pleasant to work with and did a great job with the repair.
Lynn W.
Mar 2017
5.0
Yes, I recommend this pro
$149
.
Tom C.
Mar 2017
4.0
Water Main - Install, Replace or Repair
Yes, I recommend this pro
The plumber worked hard at getting it done correctly even though he ran into a couple of problems. The end result was just fine.
Mike C.
Mar 2017
4.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$1,219
Very informative and pleasant people
Gerry A.
Feb 2017
4.5
Water Heater Installation and Replacement
Yes, I recommend this pro
$1,751
James was efficient and knowledgable
Phyllis W.
Jan 2017
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Excellent all around
Leslie M.
Dec 2016
4.0
Water Treatment & Purification System Installation and Replacement
$630
Great service, but way too expensive!! My recommendation is to shop around for a cheaper plumber.
Kevin K.
Dec 2016
4.5
Water Main - Install, Replace or Repair
Yes, I recommend this pro
$6,000
The only reason everything is not all 5's is because how expensive the job was. They had several different finance options and I was able to choose one to fit my budget. Other than that, everything is great. The plumber was extremely professional and would take the time to explain things to me. Also had a drain repaired under the house and a pressure regulator installed. I also had Robert Q. He is top notch.
Seth A.
Aug 2016
4.0
Tankless Water Heater - Install
Yes, I recommend this pro
$1,545
Costumer service rating would have been 5 but his assistant kicked my cat.
Teresa H.
Jul 2016
5.0
Water Main - Install, Replace or Repair
Yes, I recommend this pro
Tom, the lead on the project was very professional and made sure all our needs were taken care of. Thank you Tom & Benjamin Franklin plumbing.
KJ S.
Jul 2016
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$35,300
I was very impressed with how well the company is organized, how professional Robert Q (my service Tech) was to the point that anytime he walked into my home, or brought equipment through my home everything was protected with plastic booties. I have already recommended them to friends of min.
Robert Y.
Jul 2016
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Very professional knew their job and performed it quickly with no problems. All cost were explained up front with no additional charges. When finished took the time to answer questions before they left.
Phil H.
Jul 2016
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$99
efficient, knowledgable and professional. would call them again.
Fred K.
Mar 2016
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$2,300
Responded quickly and replaced water heater within a day. Only hic-up, was a fitting was not sealed or tightened properly, but made a call and they were back out within a hour to fix.
Showing 1-25 of 66

Licensing

Licensed*

Trade License Number

0055763

Trade License Locale

NV

Trade License Expiration

08/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hawthorne Plumbing, Heating, & Cooling is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM

Hawthorne Plumbing, Heating, & Cooling accepts the following forms of payment: CreditCard

Yes, Hawthorne Plumbing, Heating, & Cooling offers free project estimates.

No, Hawthorne Plumbing, Heating, & Cooling does not offer eco-friendly accreditations.

Yes, Hawthorne Plumbing, Heating, & Cooling offers emergency services.

Yes, Hawthorne Plumbing, Heating, & Cooling offers warranties.