Benjamin Franklin Plumbing Northfield, Inc.

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95% Recommended

16 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Bathroom Remodels
    • Plumbing
    • Maintenance
    • Repairs
    • Tankless Water Heaters
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.5
    65 Verified Reviews
    • 5
      45
    • 4
      16
    • 3
      1
    • 2
      2
    • 1
      1

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 65 reviews Showing 0 reviews
    4.5 Kathy R. Northfield, MN
    6/8/2020

    Very nice people to work with. They called right away, and before they came. They let us know the price before they did the work.

    5.0 Kirk P. West Concord, MN
    1/2/2020

    Gary is fantstic. He treats you like family. he gives you 3 quotes. first is hte minimum needed to get things up an running. Second is a quote that fits what you need and the 3rd woud be the Cadillac option. He expalins everything and leaves the decion to you. When he came in to do the work, Marcus K was there with himto assist. Both where very curtious and left the site cleaner than when they arrived. i took the middle option and my water has never been so good. i wish i could have done the Cadillac version. Thank You Gary and Marcus. You will be the ones we call when we need help and the ones we recommend to friends and family.

    4.0 Mark P. Northfield, MN
    8/6/2019

    Good job done by them. Like all plumbers, rather expensive.

    2.0 Terry W. Lonsdale, MN
    7/20/2019

    I HAVE A SERIES OF COMPLAINTS BUT CANNOT SEEM TO CONTACT YOU

    Response from Company:

    We have been in contact with Terry. The technician that had been to your home was with other customers yesterday and contacted you as soon as he could. This job required an outdoor regulator because you have double wide mobile home with no basement and that was not disclosed at the time of booking the appointment. If this was a standard home with a basement, a basic in stock indoor regulator would have been used. The regulator needed was not in stock at any of our local parts distributors and had to be special ordered. We are sorry to hear that you lost power on Saturday. You have not been charged for anything and will not be. We will be in contact to arrange a time to pick up the gasoline that was already ran and cap off the line.

    5.0 Carla D. Faribault, MN
    2/15/2019

    Response from Company:

    Thank you, Carla, for taking the time to leave us a review! Tom appreciates it. We look forward to serving you in the future!

    4.5 Emily or cj H. Northfield, MN
    10/4/2018

    Service was great. Dealt with any issues that came up with no problem. The scheduling was a little rough.

    4.5 Marc H. Lonsdale, MN
    6/10/2018

    Service was great but cost seems to be a lot just to clean a hot water heater

    Response from Company:

    Marc, thank you for taking to time to leave us feedback. Your request for service came in on a Saturday, and we came out the same day. We offer same day emergency services on the weeknights and weekends. Our regular service call fee is $89 and emergency service call is $189. When we do a water heater/cleaning tune up it is a thorough 14 point inspection to ensure your water heater will perform its best. If you have anymore questions about the service please call us at 507-645-4037.

    5.0 Vicky J. Faribault, MN
    5/30/2018

    They did a great job cleaning out my basement drain. They were prompt and did the project quickly. They did just what needed to be done and did not try to add work to the project. I would hire them again and recommend to friends.

    Response from Company:

    Thank you Vicky for your review. We are glad to hear that we were able to get the basement drain cleaned up for you quickly. Thank you for recommending us to your friends. We look forward to serving you in the future. Thanks again!

    Showing 1-10 of 65 results Showing 0 of 0 results

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    Benjamin Franklin Plumbing Northfield, Inc.

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