Eco Shield Pest Control

My NJ service had been fine until my recent interaction with their representative, Laura, which was extremely disappointing. I requested an emergency visit for ants in my kitchen (covered under my plan). I was told there were no appointments that week and scheduled for the following week. On the day of the appointment, the technician never showed up and I received no communication. When I called, Laura said the tech had a family issue. I asked to be rescheduled later that same week due to the urgency, but Laura refused, saying they ?would not be in the area.? When I expressed concern and mentioned possibly canceling, her response was simply, ?Go ahead and cancel it.? A few days later, I saw an EcoShield technician servicing a nearby neighbor, contradicting what I was told. Issues happen, but Laura?s dismissive attitude, lack of effort to help, and inaccurate information turned this into a very negative experience.

They scam people by telling them they're signing a one year contract. They show you a schedule for one year but sneak in an extra line at the bottom of the term that says you are signing up for 2 years without actually telling you until you cancel. Then they try to hit you with penalties when you cancel. Stay far away from them.

They were very professional, accommodating with my schedule at a very competitive price for the services they provided! I would definitely recommend them to anyone looking for exterminating services!