Best Care Appliance Service, LLC

Bob is the BEST

They showed up put in new ice machine in a quick manner. Ice machine had some issues; not a problem came out and fixed the problem no cost. Awesome job. Thanks

Don't ever use them was rude was mouthy when I called him a week later to fix the same problem he told me never to call him again he doesn't have time and he wasn't going to get himself stressed out and die I have never in my life had such a rude person and I would never never recommend him to anyone I suggest you find somebody else that isn't so rude and erotic

Bob and his crew were really great. They knew what was wrong with my washing machine right away, and came back in just a couple of days with the part to fix it. Superb customer service, very trustworthy, and fair prices. I highly recommend Best Care!!

He was very good at all the services. Will tell all my friends. I will call best Care again.

My service tech was amazing and we received same day service with the best professional technician! So happy my dryer is repaired and i did Not have to wait a week from my home warranty. A true blessing!

The washer needing service was found to only have a blockage problem that was solved by a clean out and vacuuming process. The charge was very reasonable and I would definitely call Best Care again for an appliance repair.

Bob arrived and checked out the issue with our refrigerator. He was not able to fix it, so he didn't even charge us for the call. He did let us know the the issue with our refrigerator is due to how it was made. So really nothing was able to be done.

Bob was very friendly, knowledgable and honest

Professional, kind and quality work!

$120 for 15 minutes work?

They called me quickly- gave me same day appt to check appliance. Ordered part and fixed.

He told us gave us the price for a service call and said it would be waved if any work had to be done he gave us a labor price plus price of parts. He estimated about $180 as typical cost. He identified the problem very quickly and made the repair the price of the part was more than usual but he honored his quote.

Bob is an exemplary professional, in all aspects. In addition to his technical knowledge and skills, his customer service was also outstanding in every possible manner. After having performed significant online research of numerous technical sites, in an effort to determine the most probable reason of our LG washer, I then spent an inordinate amount of time analyzing a copious number of expert sites and customer reviews for a myriad of appliance repair companies, I spoke with Bob regarding an “estimated” cost based on my belief of the cause(s) for the problems being experienced with our washing machine. As a result of the significant number of positive reviews on various sites, including Home Advisors and similar competitors as well as my personal conversation with Bob, I decided to make an appointment to enable him to physically examine our washer and as appropriate revise his estimate based on our phone conversation. Having been a member of the upper team at three multi billion dollar, multinational conglomerates for 30+ years and direct interaction with thousands of suppliers of both goods and services, I felt confident in selecting he and his company to perform the required worked. While observing and conversing with Bob, I found him to be an incredibly knowledgeable and highly skilled technician, who worked diligently the entire time he spent replacing the required part(s) and repairing our washer. His knowledge and skills were well complemented by his customer service (e.g. informative, communicative, honest, trustworthy, and on time, etc...). It’s important to note that Bob has a value system which was the standard for all companies and individuals, in that he made every effort to minimize cost, while maximizing performance. (The final cost was actually lower than the initial phone estimate, so although Bob was willing and able to accept my credit card, I was able to pay by check) I will highly recommend Bob and his company to all of our family and friends. In both my professional and personal observations, I have every confidence in both encouraging others to contact Bob and I will personally call Bob for any/all required appliance repairs. Most Sincerely, P.C.H.

Bob the repair man was great!

Bob is honest and holds true to his word. Very satisfied with his work and he gave me a 1-year warranty on the part that was replaced.

Great very helpful

they did an excellent job

Made appointment same day and completed work within a few hours of call.

I called Sears to make an appointment. They quoted me two weeks to take a look at my refrigerator. Called Bob at Best Care & he immediately returned my call. Not only did he return my call but he confirmed an appointment for the next Day. A part needed to be ordered and within couple of days he returned & fixed the problem. Great service, priced right done within a short period of time.

Bob was great, knew what he was doing, worked quickly and got the job done. He quoted me a price over the phone and that was exactly what I was charged. I will call them again for sure.

Knowledgeable service repairman. He did a great job. Very timely and thorough. I called around for cost comparison and they were the best. I highly recommend them.

Professional, courteous and fast. Dryer works great now. Could not ask for anything else!

Hard worker