Best Pest Control Services, Inc.

I signed up for service in June 2021. They have tried to upsell me multiple times, including telling me a service included in my contract was no longer included and that I would need to start paying for it halfway through my contract. After my 12-month contract ended, I requested a service cancellation, and they raised my rates for the services left before the cancelation. They sprayed my organic food garden with chemicals despite a request to not do so. I have this on security footage. I called about this and was told by the person answering the phone, Morgan, that she has no manager or supervisor and that she would not refund money for services not yet rendered. She also said that it is company policy to change rates without telling customers. I was eventually put in touch with Kayla, their business manager, who told me that she had nothing to say to me and that the case was closed as far as she was concerned. I have not been refunded for payments made for services I did not receive in September 2022, when the reasons I canceled before that service was due to retaliatory price changes and poisoning my food garden.

One of the brothers came promptly, analyzed the problem, and treated. He was sensitive to the pets in our house, and gave me clear descriptions of what he was doing. We had a terrible and growing garden ant infestation in our house. One treatment, and two weeks later, the problem is solved! Most likely the est has been eradicated or moved on. Totally professional and intelligent service all the way! A little pricey, but worth it. We live in a fancy neighborhood, so they likely adjust the pricing for that. So be it. They assured me if the problem returned, so would they. So far so good! HIghly recommend!!

No more cave crickets in the basement since we hired them. Would recommend!

I never write reviews, yet I am compelled to from my continually exceeded expectations with Best Pest. Incredible professionalism, effective service, accurate and honest assessments, affordable and comparable prices, and a kind local family to work with. I originally hired another company (with good ratings) that ended up costing more, being less available, and provided less effective solutions. We live completely in the woods, in an old funky house, full of holes, and Best Pest has been able to give us peace of mind and mitigate all our pest situations. I would give them 10/5 stars if I could.

Z

Came within 24 hours, got the job done quickly. Great service!

Excellent service and turnaround time. Experienced in solving my carpenter ant problem. Guaranteed work.

Great company, provided what we needed

Reached out within minutes of submitting my request and didn’t have to wait long for an appointment, even though it wasn’t an emergency. They came back a second time to spray for wasps at no additional cost. Very professional and highly recommended!

Immediate response, Fair price. Excellent service. Rapid effective results. No BS

Scott explained exactly what he was using and how it worked. He was very nice and even gave the dog a cuddle. I highly recommend this company, professional, courteous and clean. Thank you Best Pest.

Andy was very professional and helpful in taking care of our ant problem. We will definitely use him again.

Andrew was very professional. He got the job done without pushing a long term contract on me. Very prompt responses to my email inquiry and very accessible by phone.

They are extremely courteous and professional. They made the process a true pleasure. I highly recommend Best for anyone in need of extermination services.

i was impressed with their experience, knowledge and efficiency, They helped catch the mice in my home that were evasive for more than a year. Will hire again if and when needed for any other pest control problems and will recommend to friends and family.

polite an professional

Very professional and friendly,

Quick response, pleasant attitude, very efficient work at removing yellow jackets nest from inside the eaves of the house. Will call again with confidence if/when necessary. KJB, BREWSTER,NY

No more ants! But I honestly don't know if what I was doing got rid of them or the exterminator did it. However, I got to the point where I couldn't take it anymore so I called them. I haven't seen one ant since they were here. Two nice guys, came on time and left me the papers telling me what they used. I would recommend them.

efficient and quick to respond

Punctual; thorough. I especially liked that they didn't immediately try to push me into signing a contract. Very nice guys!

Very reliable and knowledgeable. Adhered completely to safety procedures. Came on time and explained all issues carefully. Strongly recommend them.

Prompt. Courteious. Responsive. They were good.

Andrew came and gave us an estimate. He was courteous and professional. We decided to do the quarterly treatments and have him address our bee problem. He returned as agreed and so far we are pleased with the results!