Better Floors, LLC

4.6 |29 Verified Ratings
Write a Review

Better Floors, LLC

4.6 | 29 Verified Ratings
Write a Review

480-622-0083

2959 North 68th Place, Suite 216
Scottsdale, AZ 85251
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Profile
Better Floors, LLC


We are a family owned and operated business. At Better Floors, llc, we take great pride in our quality, expertise and craftsmanship. It is our mission to provide excellent and complete customer satisfaction from start to finish of a project. In order to meet the needs and expectations of our customers, we take the responsibility of communicating clearly with every customer. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Achievements

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Service Area

  • Phoenix
  • Mesa
  • Scottsdale
  • Chandler
  • Tempe
  • Gilbert
  • Apache Junction
  • Chandler Heights
  • Higley
  • Paradise Valley
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet - Tile - Vinyl Plank - Hardwood - Laminate
  • Furniture Move
  • Removal of old flooring
  • In-Home Shopping
  • We Provide All Flooring

Product Brands Used

  • Armstrong
  • Bruce
  • Mohawk
  • Shaw Industries Group, Inc.
  • Stainmaster

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Materials
  • Credit Cards Accepted

Credentials

In Business Since: 2016
State Licensing
Trade: CR-8 Floor Covering
License #: 309861
Expiration: 12-31-2020
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I bring a better value to the valley that what is currently available.

We started in this industry in 1995.

We describe our business as Family owned and operated

 

Photos
Better Floors, LLC


My Work
7 Projects
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Ratings & Reviews
Better Floors, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 29
  Page 1 of 3
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4.0   |  
Review by in Mesa, AZ
Project: Install Carpeting
n/a
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5.0   |  
Review by in Gilbert, AZ
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
timely, fair price, quality work
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2.5   |  
Review by in Goodyear, AZ
Project: Install Wood or Stone Laminate Flooring
Price was good. Customer service was good. Workers were great, friendly and nice. Quality of the end result....bad :( see my photos on Yelp...it says it all. What the salesman said and what I received were different. Vinyl was supposed to go under the base boards and under toilets, they did neither one.
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5.0   |  
Got in contact with Mason and his team of professionals and hired them to replace our floors and baseboards. They did a fantastic job and very accommodating to our schedule and budget. They took good care of us and I would highly recommend them for anyone looking at replacing their floors.
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4.0   |  
Review by in Fountain Hills, AZ
Project: Install Wood or Stone Laminate Flooring
I felt that the company was very accommodating, very professional and the installers were such HARD WORKERS!! Pleasant experience!!
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3.5   |  
Review by in Apache Junction, AZ
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Upon the inspection of the work done, we had a few issues that were addressed. I feel that the job could have been neater. Caulking was a little messy and a few plank tiles were lifting at the end joints as well as along the length. Workers were brought back to address the peeling and things are better and I was told to wait a while to see if they went down, with the assurance if they did not that Better Floors would make it right to our satisfaction. Workers were very polite, hard working and very professional.
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5.0   |  
Review by in Phoenix, AZ
Project: Install Carpeting - For Business
great guy's and fast service. would definitely use them again.
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0.5   |  11-09-2018
Review by Jeanne B. in Phoenix, AZ
Project: Install Carpeting
Dave Leadbetter, the owner of the company, came out to our home to quote us on carpet installation. After some bargaining, he called someone at his office whom he referred to as "his boss" and requested permission to give us a discount. After he conversed for a while with "his boss", he disconnected his cell phone and said, "You've got a deal". Clearly, although I did not know it until I examined the Better Floors report at Registrar of Contractors, Dave Leadbetter makes the decisions at Better Floors, so he was playing me the whole time. This seems to me like deceptive marketing. I was given an installation date of 10/16/18 when I wrote Better Floors a check for the initial deposit. My check was cashed the same day. After giving us excuses, "the carpet we had is defective, we need to order more," etc., the carpet was finally installed nearly two weeks later. Noticing that the carpet was the wrong color, we reported that fact to Mason Leadbetter, another owner of Better Floors, when he came out to inspect the job. He argued with me and threatened to put a lien on my house if I did not pay him the balance due immediately, despite the incorrect carpet color. After consulting with my attorney, I called Better Floors and told a man who said his name was "Nathan", supposedly Dave Leadbetter's boss, that we would sue Better Floors if they put a lien on my house. The next day, Mason Leadbetter called me and admitted that the carpet color was incorrect and that they would install the correct carpet. That took another two weeks to happen. We finally got the correct carpet and the installation job was excellent. We are very happy with our new carpeting but a bit leery about the integrity of Better Floors. I just think one could do "Better" than to hire Better Floors to do their carpeting job.
Response by Better Floors, LLC: We are proud to be a family owned business. David Leadbetter Senior is in fact the big boss. Not his son Dave, or his grandson Mason have the authority to give discounts like the one you received. We apologize for any inconvenience caused by the manufacturers defect, however, we felt replacing your carpet free of cost was the correct solution.

2 of 3 users found this review helpful.

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5.0   |  
Review by in Phoenix, AZ
Project: Install Wood or Stone Laminate Flooring
They said the product I picked out was warped, so installation was delayed a week. However, they finished the whole house in a day and half. Flooring looks great. Everyone was very professional. I love the flooring!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Apache Junction, AZ
Project: Install Wood or Stone Laminate Flooring
love them! I tried many Big Box Stores and Specialty Stores but I was never comfortable with their sales pitch or product . I even had their installers come to the house and give me estimates but they were either to pricey or didn't have answers to my questions . I tried Home Advisors and found Better Floors . They came to the house asked me some questions and based on my answers presented me with samples. They were patient with my indecision and helped me make a final one. Installation was great Carlos and Eduardo did a fine job . Thank you to Better Floors for making this process less painful than I anticipated.

1 of 1 users found this review helpful.

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Showing 1-10 of 29
  Page 1 of 3

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    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
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  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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  10. Identity Verification (Reverse Phone Lookup)
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