Big Boy Gentle Moving

Wow!! Iâ m beyond belief at what this company has done to us. They destroyed our furniture and broke our 65 inch television. Please read my review and do not use this company. We did call the owner of the company and complained and he was the biggest arrogant illiterate jerk Iâ ve seen in a long time. He has absolutely NO business owning a company. We moved out of a two bedroom apartment which consisted of only 2 bedroom suites, 1 $6000.00 zero gravity massage chair and and outdoor swing, 3 televisions along with boxes. No couch, kitchen set or anything heavy. Just a plain simple move. It took the 2 guys with me, my husband, son and his girlfriend having to step in and help. This move was supposed to only take 2 hours. It started at 9am and ended at 2pm. Unbelievable!!! The only reason we finished when we did is because the workers were impaired. They arrived and were already high as a kite and stunk up the apartment from the marijuana they had been smoking. They could not comprehend anything! Almost 2 hours into the move I arrived back at the apartment and noticed the guys hanging out in the truck filling their cups up with alcohol with only a couple of boxes loaded. They had still not even loaded the furniture and I had to begin to tell them to load the furniture onto the truck. They came upstairs and I told them to get the bedroom mattress and load them. One guy grabbed the mattress and the other guy walked out on the patio to get a lawn chair which we already told him that did not go. I seriously had to begin to tell them everything like they were toddlers. Unacceptable!! They left the mattress in front of the apartment and still didnâ t load them. We had the largest Penske truck and they just threw everything in the truck and didnâ t stack anything. Our furniture was wrapped and packaged carefully from us and they managed to destroy our $6000.00 recliner. Our 65 inch television is now broken. We are looking at $10,000. In damages from their incompetence, They ran out of room because of their incompetence and now we are having to go back to get more items 9 hours away. We have moved over 20 times and this is the very first time anything like this has happened. This ignorance is unacceptable!

Kenny and Mike helped us unload our 26 foot Uhaul and put everything where we needed it in our new home in Robertsdale AL. We never would have gotten it done without their help. They were great men to work with, fast and efficient. We would highly recommend their business.

They did an awesome job. There had been tropical storms that morning so had to delay, but as soon as there was a break in them, they were there and had my one bedroom apartment loaded in no time, packed well with no wasted space. They were the nicest guys and worked nonstop from time they got there until done. I am so thankful to them. I would highly recommend them.

timely response and accurate estimate provided, including confirmation of work date. Outstanding

Very professional, worked quickly, very reasonable rates.

Extremely polite and great guy to work with for our need!

They were good communicators: They arrive on time with precision time management and they are willing to go the extra yard without charging exorbitant charges. Overall very professional and easy to work with-I would recommend them without hesitation. F Clark M.D.

I have never seen young healthy looking men waste so much time. Used no tools, handled branches multiple times, and moved slower than slow.

Came out and gave a quote and was able to remove debris the following day! Quick service and very nice! Would definitely use them again.

They were friendly, thorough, and did a great job. Always there when they said they would be.

Best value for work required. Works fast, respectable, and did a great job.

All good

I was very pleased with Big Boy Gentle Moving. They were very professional and completed the hauling away in a timely manner. I would use them again. Thank you Kenny for an excellent job.

Almost as soon as I had put in for a bid for junk removal, I received a call from Kenny. He was very courteous and easy to communicate with. Was able to work with my schedule.

Same day service - great communication and work ethic. Will hire again!

We negotiated a fee that was fair. They returned with a trailer that evening and hauled away furniture, carpet and garbage that I don't need around the house. It was pouring rain that evening and they got the job done.

Great Job fair price.

Kenny was very professional and polite. Kenny responded quickly and did a great job.

I would recommend home owners get the work in writing. I made the mistake of a handshake only. My yard was half mowed and my driveway is still covered in broken glass and debris.

Kenny and his crew were very professional, polite, and I noticed a TOTAL LACK of profanity.. Very pleased. Would hire again.

Very good

They were fast and very courteous..did a great job would recommend them to everyone Valerie petersen