Out of Network

Black Canyon Surface Restoration-Unlicensed Contractor

Find screened and approved pros

This professional is out of network

Let’s find you the best HomeAdvisor screened and approved professionals.

Learn more about HomeAdvisor’s screening and approval process.

13 Years In Business

Company Details

Is this your business? Claim it and provide customers with your most up-to-date information.

Contact

3454 W Calavar Road
Phoenix, AZ 85053

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Bathtub or Other Bath or Kitchen Surface - Resurface or Reface
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.3
50 Verified Reviews
  • 5
    36
  • 4
    8
  • 3
    1
  • 2
    0
  • 1
    5
Showing 1-10 of 50 results
5.0 Carrie C.
7/10/2023

5.0 Tom G. Chandler, AZ
6/4/2021

Professional and quick

5.0 Steve R. Phoenix, AZ
6/2/2021

He did a outstanding job. Very professional.

5.0 Virginia B. Mesa, AZ
5/14/2021

Good job.

0.50 Jim A. Mesa, AZ
5/4/2021

I hired Black Canyon Surface Restoration to refinish a bathtub/shower enclosure, a second bathtub, and a shower pan. Mike and Kent were almost two hours later arriving than what Mike had told me. I bought new hardware for the tubs, such as drains, overflow, and tub spouts, I assumed they would all be removed for the finish to go under the hardware. WRONG! Mike also wanted an additional $50.00 to replace the drains. I had to supply the tool to remove the drains since Mike did not have the tool on the job. They replaced the drains and overflow covers, and then masked them off before spraying. I did not expect that I would have to remove all the masking tape and masking paper the next day. I asked Mike why they masked the drains instead of removing them and he told me there was a chance the pipe underneath might drop down if the drain was left out. The real reason is they did not want to come back after the finish dried to replace the hardware and remove the masking tape/paper. I am sure it took longer to mask off the overflow cover than deal with one screw that holds it in place. That is like painting around switch and outlet covers on a wall. Mike had no intention of returning after they sprayed the tubs and shower pan. After I removed the masking tape/paper, I discovered that Mike left a gap between the shower enclosure and wall of about 1/4 and he sprayed the wall. He told me I can cut in with a paint brush; to cover where he over sprayed on the wall. I also noticed runs in the finish of the shower enclosure. There was also light over spray on the bathroom wall where it was not covered with masking tape and paper out far enough from the tub/enclosure. I will now have to paint the entire wall to correct this. I let Mike know about the runs, and defects in the bathtub and he and Kent came back a couple days later. I pointed out the runs and over spray on the hardware and left Mike to do the work. When he was done he left after I gave a quick look at the job. The next day, I noticed there were still runs in the finish, and the tub hardware still had over spray on it where the tape did not cover. I texted Mike, and he told me since I had approved the job, there would be a $45.00 charge for him to come back. I complained and told him I did not recall approving anything, and I considered this as a defect in workmanship, which he claims to offer a five year warranty. He agreed to come back with no charge when he had another job in my area. He came back about a week later and worked on it some more. He did not come prepared to remove the over spray on the tub water handle and tried to scrape it off with a metal strap. It did not work very well, so I supplied the tools to remove the handle and scrape the chrome finish with a single edge razor blade. I will take it apart myself and finish getting the over spray off. I am still noticing over spray all over the bathroom that I am having to remove. Mike complains that I am too picky. I would not recommend Black Canyon Surface Restoration. Yes, he is cheaper than other companies, but you know the old saying. YOU GET WHAT YOU PAY FOR.

Response from Company:

This goes to show you cannot make everybody happy no matter how much you try... My score and reputation speak for themselves!

5.0 Nancy E. Scottsdale, AZ
2/11/2021

David did a great job.... my old tub looks brand new. Other than a slight miscommunication regarding arrival time, everything was great. I'm having them come back to resurface my shower pan and bathroom countertop.

5.0 William M. Cave Creek, AZ
12/14/2020

Clean. Experienced

5.0 Chris S. San Tan Valley, AZ
11/19/2020

Excellent communication. Finished the job quickly and efficiently. Would highly recommend Black Canyon Surface Restoration and David and I will use them for all my future tub and resurfacing needs.

5.0 Barb C. Sun City West, AZ
10/26/2020

Very professional and great customer service. Our master shower is amazing now. Looks brand new. Very pleased with their work. Highly recommend!

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.