Blacktop Services

We received a detailed explanation of the process and what we could expect. They were very professional and courteous. Work was completed on time, within budget, and exceeded our expectations. I would not hesitate to recomend Blacktop Services

review by John D. Charlton MA. blacktop services ripped out my 40- year- old 5000 square driveway on a very steep incline.They regraded installed 2 coats of asphalt along with a berm. The driveway came out beautiful. This company get's ten stars from me! They did the work on time and the whole crew really worked hard and well together! I can tell they have worked together for a while. This company is a well oiled and polished unit! Mike you should be very proud of your company. I highly recommend your company !

ABSOLUTELY the very BEST!!! They were on time, very professional, very clean, no wasted time, and the price considering the inflation was totally fair!! I can't say enough about Black Top Services of Barre, Ma.!

They successfully graded to stop garage flooding, but the asphalt mix was too oily and after 5 days when the driveway was used, tread marks were left in the asphalt. Where the driveway meets the street it is at least 2 inches above the street, leaving a dangerous bump. They said they would fix the problems, but after 10 weeks they have not scheduled the repair work and do not return phone calls or reply to emails. They did not get a town permit for the job and charged $1000 over the initial estimate when the job was finished. Their website says they offer a senior citizen 10% discount and they never offered it to me.

See our BBB review of Black Top Services. Never sent us the invoice as promised and no customer service last year after repeated calls and texts and promises to get it right. Do not hire. We have large holes, cracks, uneven thickness of pavement and more.

I had some misgivings throughout, Dale wanted check made out to him personally- odd, but ok. I never got a receipt for work, odd but ok. Driver was mad at me because I didn t put a sign in front of the house, which I was not asked to do, odd but ok. Response was prompt, I was a small nuisance job to be done after a morning job was finished- that s fine, and it was rescheduled a couple times which was fine as I work from home. Installation looked professional with nice attention to detail. I let asphalt sit for 6 days (told to wait 5 days), but in first 2 weeks of parking there are ruts where front tires sat. Not a heavy commercial vehicle, just a minivan. Communication with Dale was met with no replies but curiously their job done by sign was picked up after I expressed concern. I wasn t claiming or implying faulty work, I just wanted Dale to stop by so he could assess the damage and my options to repair. It s obvious in hindsight, it was a really hot stretch, the asphalt needed longer to cure, but when the expert says 5 days and the customer gives it 6, and still there s damage, that s something that should be made right. If it had they would ve received 5+ stars. In short, everything is fine until the check gets cashed, and it will be cashed same day. I m kind of bummed out on the deal, I have $2800 of brand new asphalt that has tire shaped ruts in it, if I saw this coming I would ve kept parking on dirt. Customer service should not be proportional to the size of the job.

No comments.

they did a very good job we are very happy Mark R

I did referred them to my neighbor and they are also pleased

They did the job just as was described to me, it came out Perfect. A very Professional Company, I give them a 10