Blue Ridge Home Works

We like our patio. Good design and reasonable price. BRHW's main problem is their horrible customer service. Mike was responsive until we signed the contract. The projected 2-wk project extended out to 2mo. Halfway during the project, the workers didn't come for over a week. Mike admitted that his team was working on other projects. Most days we saw 1 person working on our patio for 1-2 hrs. Mike didn't communicate much with the foreman (overlooking the light package as well as cosmetic details). It took months and hounding for Mike to come through on his IOU. We need other fixes that Mike promised, but he's not answering phone/emails.

Blue Ridge rebuilt my brick patio, steps to the patio from the Family Room and a pergola to help hide HVAC units that butt up to the patio. Look fantastic and alll done at an outstanding price. I was so pleased with the work that I blast emailed my family and friends in NVA to show them the final product.

Micheal Vaughan and his company, Blue Ridge Home Works, did all of our backyard patio work and also installed a stone walkway to our pool and built a custom pergola/trellis behind our pool area. The workmanship is excellent, and the attention to detail is second to none. I have hired many many contractors for various different projects, and I have never worked with one that performs at the level of Micheal and his team. Mike kept me in the loop with status on my projects every day, letting me know when materials would be delivered, when workers would be on-site, and walked over the job with me regularly during the construction.

Blue Ridge Home Works is family run, small business operated by Michael Vaughan. If you want the job done right, Michael is the man to talk to. I received four bids for putting in a paver stone patio and selected Blue Ridge even though they were slightly higher than the other companies. What truly impressed me was the attention to detail that Michael showed with small things (French drain, retaining wall offset from fence, etc.) that the other bidders did not seem to consider. The workmanship on my project was superb and speaks to a value-added proposition. I am very glad that I selected Blue Ridge and would do so again in a heartbeat.

The quality of the workmanship was outstanding. There were a few setbacks that pushed us beyond the estimated time to complete the job but the end results were worth the wait. Michael and Dave were great. Their attention to detail was excellent. Several small details were added to really give the basement that finished look we were looking for. I definately would and have referred Mike to friends.

In a word- QUALITY. From the exceptional drawings showing multiple views of the planned deck, to the top-quality materials used, and the precision work all around, this was a quality job. The work was performed in December, and the contractor came to work the day after an 18-inch snowfall to continue the work. That's a great work ethic! The bar-top rail looks great and is going to be very useful. Great customer service too- keeping me well-informed from beginning to end. And don't let the conservative cost fool you... these guys do quality work with quality materials.

After initial project manager scheduling issues, the crew used by Blue Ridge deck and patio impressed me. Very easy to work with, though you really need to be on site to make sure the project gets done correctly, but that goes with any project.

They were professional and delivered as promised.

Excellent quality and workmanship.

Blue Ridge Deck and Patio delivered what was contracted and more. Their work was very professional and the crew was outstanding. Communication was frequent, work was on time, except for a few minor set backs caused by rain and a delivery of less that perfect material from the distributor. If something wasn't quite right, they fixed it. Michael Vaughn, John Eisenhower, Able and his crew were a pleasure to deal with and I will definitely do business with them in the future. Our decks are more beautiful than we even imagined. Blue Ridge made it so easy. They have our strongest possible endorsement.

Mike Vaughaun was a great contractor throughout the whole job. Careful not to work on the job during bad weather and tried to make up time during good weather. Overall he was diligent providing updates and very pleasant to work with. The end product was awesome. He will work for me again in the future.

This was a good company. They kept me informed all through the project and did a very good job.

We had originally planned to have our porch extended by a deck, but after a few discussions, we decided to go with a stamped concrete patio. It was the right choice for us. BRD&P were very professional and worked with us to get the best possible patio that fit our budget. The weather threatened our deadline, but everything worked out, and we were very pleased with the outcome.

Great work. They finished early, they were great all around.