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Blue Water Climate Control
Central A/C Service or Repair, Heat Pump Repair or Service, Geothermal Heating or Cooling System Service,
About us
Blue Water Climate Control provides first time quality air conditioning repairs and installations in light commercial and residential markets. Blue Water's success comes from its commitment to technical expertise, professional business operations, and safety. We service primarily residential markets in west and northwest Knoxville. Additionally, Blue Water provides service and installations for businesses, retail facilities, and construction projects. Most importantly, Blue Water is known and remembered for its World-Class Customer Service. All Blue Water employees are customer oriented professionals. Each provides prompt, expert service that surprises the customer and gains notoriety for themselves and the business. Blue Water stands apart from the competition by providing unparalleled customer service. Accepts payment using PayPal and PayPal credit.
Business highlights
Emergency services offered
Veteran owned and operated
8 years of experience
Memberships & Affiliations
Knoxville Chamber of Commerce
Services we offer
Air Conditioning, Central A/C Service and Repair, Heat Pumps, Installation, Service Plans
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.553 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 11% | ||
| 4% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 53 reviews
Nathaly H.
Nov 2021
Central A/C Service or Repair
We hired Blue Water in 2018 to fix a leak with the Freon on our HVAC. The repairman attempted to fix it with a torch and such (which he stained out the wall with), then refilled with Freon again and we went into winter. In 2019 when we went to kick on the AC it did not work as the Freon had leaked out again. Bluewater sent over another repairman, the same thing, they attempted to repair the unit and the Freon leaked out slowly so we did not realize this until the following summer. So in 2020, we hired another company to repair it because Blue Water said it was out of their coverage since it had been a year. Nearly $600 was wasted on something that was never repaired.
DAVEY O.
Nov 2020
Central A/C Service or Repair
Knowledgeable,courteous and prompt and reasonable
Benjamin P.
Aug 2020
Air Ducts & Vents - Clean
This was an odd job, but they were professional and prompt
Shelly G.
Jul 2020
Central A/C Service or Repair
Punctual. Kept in contact via text to let me know technician was on his way. Very thorough in identifying the problem and resolved same day.
Nicholas G.
Jul 2020
Central A/C Service or Repair
Bobby P.
Jun 2020
Heat Pump Repair or Service
They showed up on time, checked my heat pump, an told me what they thought was wrong. They are to come back an hopeful take care of the problem.
Patricia R.
Jun 2020
Central A/C Service or Repair
thjey arrived on time, were nice and finished job inm 2 hours!
Christopher D.
May 2020
Central A/C Service or Repair
Bill S.
May 2020
Central A/C Service or Repair
The work was done promptly and the Blue Water person was knowledgeable.
Mac P.
Mar 2020
Central A/C Service or Repair
Explained work as needed as service went along
John D.
Mar 2020
Commercial Gas Furnace / Forced Air Heating System Installation
Responded very quickly in time of need..good service...I got hit with a over time charge that could have been avoided.
Janice R.
Aug 2019
Central A/C Service or Repair
My air went out Friday night about 7 and I called these guys and the next morning a professional was here had our air fixed by 10:30 am. Nice tech guy, very nice and explained everything he needed to do, we will call them again!
Troy L.
Aug 2019
Central A/C Service or Repair
Lynette L.
Aug 2019
Central A/C Service or Repair
Jeff was awesome, very personable , will be my go to guys from now on!
Mark P.
Jul 2019
Central A/C Service or Repair
Cindy K.
Jul 2019
Central A/C Service or Repair
Blue Water Climate Control called me right away and found a A/C professional working in my area so that our A/C come be fixed ASAP. They were very punctual and professional. In fact they came before the scheduled time, which was incredible since it was very hot and our house was very uncomfortable. I highly recommend this company and Home Advisor. I love that Home Advisor works by passing on my information to professionals in my area and have them get ahold of me instead of me having to be on my phone trying to find someone available.
Chris K.
Jul 2019
Central A/C Service or Repair
very professional
Keri C.
Jul 2019
Central A/C Service or Repair
They came out the very next day on time, great to deal with. I will absolutely call them for all of my HVAC needs.
Simon B.
Jun 2019
Central A/C Service or Repair
Wayne M.
Jun 2019
Central A/C Service or Repair
Very friendly and professional. Arrived on time and quickly diagnosed the problems. Got my AC system cooling like new!
Ali S.
May 2019
Central A/C Service or Repair
Fast and friendly service! Got the job done well and quickly! Did not overcharge!
Charmin C.
May 2019
Central A/C Service or Repair
Eased my fears about a possible scam from another company. Showed me what was going on and what should have been done to my unit! Sean-Paul showed me a lot about my unit....and being a widow of a veteran, it good to know that there's honest people still in the world!
Tracy T.
May 2019
Central A/C Service or Repair
NO COMMENT
Jeffery D.
May 2019
Central A/C Service or Repair
The service man showed up late and the problem never was fixed. They did not have a problem billing us though. So, in other words, I shelled out almost $200.00 for nothing! The problem never fixed and phone calls never returned. VERY UNHAPPY with the service and results. I will be letting others know about my experience!
Response from Blue Water Climate Control
"Dawn, thank you for the review. Our showtimes are windows of time. Sean showed up well within that window. I apologize for not communicating the window well when we scheduled the appointment. When we showed, we found that your unit was running but was low on refrigerant. We added refrigerant and the unit started cooling while we were there. We then billed you for the refrigerant. Later, your husband called, and we returned that same day and determined that your compressor is going out. It was working intermittently. I spoke to your husband the next day. I didn't have any missed calls or messages from you over the weekend. I left you a voicemail yesterday. I called again today and spoke to your husband. I sent him prices for the repair and for replacement. If there is anything else I can do, please do not hesitate to call me directly. - Jeremy"
Hart D.
Apr 2019
Gas Furnace / Forced Air Heating System Repair Service
replaced hvac system, installation went smoothly but had a issue w/ new thermostat, returned to fix within 24 hours. Sorry I did not mention the Sport Monster from IHeart radio for promotional discount but they did honor a 5% military discount.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Blue Water Climate Control is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Blue Water Climate Control accepts the following forms of payment: CreditCard
Yes, Blue Water Climate Control offers free project estimates.
No, Blue Water Climate Control does not offer eco-friendly accreditations.
Yes, Blue Water Climate Control offers emergency services.
Yes, Blue Water Climate Control offers warranties.