Bluegrass Rooter Plumbing, Heating & Air

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

19 Years In Business

Company Details


  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials


Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Plumbing
  • Heating
  • Cooling
  • Drain Cleaning
  • Appliance Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted
  • Save $25

    Save $25 on First Time Customer $25 Plumbing, Heating, Air, ...

    Claim This Deal


42 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 42 results
4.5 Donna H. Lexington, KY

friendly and efficient

5.0 Tom K. Lexington, KY

Excellent service and an awesome job!

4.5 Kathy F. Lexington, KY

Very honest and dependable. Work was done in a timely manor. Will use them again and recommend them.

5.0 Leroy T. Lexington, KY

They were very punctual and on time. Explained and answered my questions. They did an excellent job.

0.50 Carol B. Lexington, KY

On 9-25-20 I hired Bluegrass Rooter and Plumbing, to repair 2 dripping bathroom faucets and 1 kitchen faucet, for a total of $454.97. The kitchen faucet would not turn off. After looking at the K faucet it was determined I needed a new one. The old Delta faucet had a lifetime warranty, but due to the severity of the issue, I could not wait for parts to come in. Ron showed me several online and I picked one out. The cost of the faucet was $119. I approved the purchase and Ron went to pick it up. The service was completed on 9-25-20. They did not leave the receipt for the faucet for warranty purposes but left a bill that stated their service had a 1 yr. warranty. The faucet started leaking 2 months in and you had to keep wiggling the handle to make it turn off. After researching the product it appears this is a faulty faucet as 166 people reviewed the Delta faucet and are having the exact issues. I spoke to mgr at Home Depot and she read reviews. She said that she would replace it with a receipt. I made an appt for Bluegrass Plumbing for 9 am Sat morning. I got up early waiting for them to arrive. I waited 2 hours and no one came or called. At 11:22 I received a voice mail from them stating they missed the appointment and were tied up. I called them back. Ron stated he would come and look at the issue but if I wanted the lifetime warranty from Delta I would have to order the parts. I told him that it had only been a little over 90 days since he installed it, but he kept insisting that the problem might be in my waterline and he would come and look at it. I explained according to reviews this is a common problem. I told him that I did not want the same faucet and that it needed to be replaced. He then said he was not going to buy me a new faucet. I told him that Home Depot said they would replace it with a receipt. He still kept insisting that he was not replacing and paying for. He said I needed to take the receipt he gave me and replace it if I wanted another one. He did not give me the box or receipt and I told him this. I asked for a receipt and he said he could not give it to me because he had to keep for 7 years. I said a copy would be fine. He would not listen to me and told me I was getting defensive. I told him had lost confidence in delta and did not want another, after reading the reviews, but needed the receipt to exchange. I told him his invoice also stated a 1-year warranty after he told me it was normally 90 days. He said the faucet was his since he replaced it and it only had 90 days. I told him I paid for it in the bill and paid him to install it. He would not listen to me and then he hung up on me. I have lost confidence in this business and I do not want him back here after the way he talked to me. I used him based on the reviews and expected him to stand behind his work but he is unreasonable and will not listen. He kept insisting that I wanted him to buy a new faucet for $248, at his expense and install it for free. I kept telling him no, and that the store said they would exchange for the same price of $119, due to the bad reviews, but he would not listen. It is sad when a store will go above and beyond for you, but a company will not. I can not believe that Ron acted this way and would not let me get a word in. Guess I will attempt to find the records for the purchase with Home Depot and get a copy and hire another plumber to fix my faucet that will not turn off. Very unhappy!!!

5.0 Allison S. Lexington, KY

Arrived as scheduled, fixed issue promptly, and fair price.

0.50 Joann T. Lexington, KY

Too expensive. 250 and they were not here 30 minutes.

5.0 Cammie C. Lexington, KY

Very nice and professional

5.0 Kyla T. Lexington, KY

Great guys, worked really hard and unclogged the pipes.

5.0 Bruce and dawn S. Nicholasville, KY

They even mopped up mud that got tracked into the house.


Bluegrass Rooter Plumbing, Heating & Air
Zaxbys Kitchen DrainClean
Ronald McDonald House
Comfort Height Kohler
FOP Bluegrass Lodge #4

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.